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e||(e={}),_.isString(this.comparator)||1===this.comparator.length?this.models=this.sortBy(this.comparator,this):this.models.sort(_.bind(this.comparator,this)),e.silent||this.trigger("sort",this,e),this},sortedIndex:function(e,t,n){t||(t=this.comparator);var i=_.isFunction(t)?t:function(e){return e.get(t)};return _.sortedIndex(this.models,e,i,n)},pluck:function(e){return _.invoke(this.models,"get",e)},fetch:function(e){e=e?_.clone(e):{},void 0===e.parse&&(e.parse=!0);var t=e.success,n=this;return e.success=function(i){var o=e.reset?"reset":"set";n[o](i,e),t&&t(n,i,e),n.trigger("sync",n,i,e)},R(this,e),this.sync("read",this,e)},create:function(e,t){if(t=t?_.clone(t):{},!(e=this._prepareModel(e,t)))return!1;t.wait||this.add(e,t);var n=this,i=t.success;return t.success=function(o){t.wait&&n.add(e,t),i&&i(e,o,t)},e.save(null,t),e},parse:function(e){return e},clone:function(){return new 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w=["forEach","each","map","collect","reduce","foldl","inject","reduceRight","foldr","find","detect","filter","select","reject","every","all","some","any","include","contains","invoke","max","min","toArray","size","first","head","take","initial","rest","tail","drop","last","without","indexOf","shuffle","lastIndexOf","isEmpty","chain"];_.each(w,function(e){v.prototype[e]=function(){var t=s.call(arguments);return t.unshift(this.models),_[e].apply(_,t)}});var k=["groupBy","countBy","sortBy"];_.each(k,function(e){v.prototype[e]=function(t,n){var i=_.isFunction(t)?t:function(e){return e.get(t)};return _[e](this.models,i,n)}});var x=t.View=function(e){this.cid=_.uniqueId("view"),this._configure(e||{}),this._ensureElement(),this.initialize.apply(this,arguments),this.delegateEvents()},S=/^(\S+)\s*(.*)$/,C=["model","collection","el","id","attributes","className","tagName","events"];_.extend(x.prototype,c,{tagName:"div",$:function(e){return this.$el.find(e)},initialize:function(){},render:function(){return this},remove:function(){return this.$el.remove(),this.stopListening(),this},setElement:function(e,n){return this.$el&&this.undelegateEvents(),this.$el=e instanceof t.$?e:t.$(e),this.el=this.$el[0],n!==!1&&this.delegateEvents(),this},delegateEvents:function(e){if(!e&&!(e=_.result(this,"events")))return this;this.undelegateEvents();for(var t in e){var n=e[t];if(_.isFunction(n)||(n=this[e[t]]),n){var i=t.match(S),o=i[1],a=i[2];n=_.bind(n,this),o+=".delegateEvents"+this.cid,""===a?this.$el.on(o,n):this.$el.on(o,a,n)}}return this},undelegateEvents:function(){return this.$el.off(".delegateEvents"+this.cid),this},_configure:function(e){this.options&&(e=_.extend({},_.result(this,"options"),e)),_.extend(this,_.pick(e,C)),this.options=e},_ensureElement:function(){if(this.el)this.setElement(_.result(this,"el"),!1);else{var e=_.extend({},_.result(this,"attributes"));this.id&&(e.id=_.result(this,"id")),this.className&&(e["class"]=_.result(this,"className"));var n=t.$("<"+_.result(this,"tagName")+">").attr(e);this.setElement(n,!1)}}}),t.sync=function(e,n,i){var o=I[e];_.defaults(i||(i={}),{emulateHTTP:t.emulateHTTP,emulateJSON:t.emulateJSON});var a={type:o,dataType:"json"};if(i.url||(a.url=_.result(n,"url")||j()),null!=i.data||!n||"create"!==e&&"update"!==e&&"patch"!==e||(a.contentType="application/json",a.data=JSON.stringify(i.attrs||n.toJSON(i))),i.emulateJSON&&(a.contentType="application/x-www-form-urlencoded",a.data=a.data?{model:a.data}:{}),i.emulateHTTP&&("PUT"===o||"DELETE"===o||"PATCH"===o)){a.type="POST",i.emulateJSON&&(a.data._method=o);var r=i.beforeSend;i.beforeSend=function(e){return e.setRequestHeader("X-HTTP-Method-Override",o),r?r.apply(this,arguments):void 0}}"GET"===a.type||i.emulateJSON||(a.processData=!1),"PATCH"!==a.type||!window.ActiveXObject||window.external&&window.external.msActiveXFilteringEnabled||(a.xhr=function(){return new ActiveXObject("Microsoft.XMLHTTP")});var s=i.xhr=t.ajax(_.extend(a,i));return n.trigger("request",n,s,i),s};var I={create:"POST",update:"PUT",patch:"PATCH","delete":"DELETE",read:"GET"};t.ajax=function(){return t.$.ajax.apply(t.$,arguments)};var T=t.Router=function(e){e||(e={}),e.routes&&(this.routes=e.routes),this._bindRoutes(),this.initialize.apply(this,arguments)},E=/\((.*?)\)/g,O=/(\(\?)?:\w+/g,P=/\*\w+/g,A=/[\-{}\[\]+?.,\\\^$|#\s]/g;_.extend(T.prototype,c,{initialize:function(){},route:function(e,n,i){_.isRegExp(e)||(e=this._routeToRegExp(e)),_.isFunction(n)&&(i=n,n=""),i||(i=this[n]);var o=this;return t.history.route(e,function(a){var r=o._extractParameters(e,a);i&&i.apply(o,r),o.trigger.apply(o,["route:"+n].concat(r)),o.trigger("route",n,r),t.history.trigger("route",o,n,r)}),this},navigate:function(e,n){return t.history.navigate(e,n),this},_bindRoutes:function(){if(this.routes){this.routes=_.result(this,"routes");for(var e,t=_.keys(this.routes);null!=(e=t.pop());)this.route(e,this.routes[e])}},_routeToRegExp:function(e){return e=e.replace(A,"\\$&").replace(E,"(?:$1)?").replace(O,function(e,t){return t?e:"([^/]+)"}).replace(P,"(.*?)"),new RegExp("^"+e+"$")},_extractParameters:function(e,t){var n=e.exec(t).slice(1);return _.map(n,function(e){return e?decodeURIComponent(e):null})}});var N=t.History=function(){this.handlers=[],_.bindAll(this,"checkUrl"),"undefined"!=typeof window&&(this.location=window.location,this.history=window.history)},M=/^[#\/]|\s+$/g,L=/^\/+|\/+$/g,F=/msie [\w.]+/,B=/\/$/;N.started=!1,_.extend(N.prototype,c,{interval:50,getHash:function(e){var t=(e||this).location.href.match(/#(.*)$/);return 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window&&!o?t.$(window).on("hashchange",this.checkUrl):this._wantsHashChange&&(this._checkUrlInterval=setInterval(this.checkUrl,this.interval)),this.fragment=n;var a=this.location,r=a.pathname.replace(/[^\/]$/,"$&/")===this.root;return this._wantsHashChange&&this._wantsPushState&&!this._hasPushState&&!r?(this.fragment=this.getFragment(null,!0),this.location.replace(this.root+this.location.search+"#"+this.fragment),!0):(this._wantsPushState&&this._hasPushState&&r&&a.hash&&(this.fragment=this.getHash().replace(M,""),this.history.replaceState({},document.title,this.root+this.fragment+a.search)),this.options.silent?void 0:this.loadUrl())},stop:function(){t.$(window).off("popstate",this.checkUrl).off("hashchange",this.checkUrl),clearInterval(this._checkUrlInterval),N.started=!1},route:function(e,t){this.handlers.unshift({route:e,callback:t})},checkUrl:function(){var e=this.getFragment();return 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e=this;e.__SPI_whenRendered(function(){habla_window.expand()})},p.prototype.onExpand=function(e){window.olark.__legacy_shim.disable_input_focusing=!1,o.listen_for_event({namespace:"box",type:"expand",callback:e})},p.prototype.shrink=function(){var e=this;e.__SPI_whenRendered(function(){habla_window.compress()})},p.prototype.onShrink=function(e){window.olark.__legacy_shim.disable_input_focusing=!1,o.listen_for_event({namespace:"box",type:"shrink",callback:e})},p.prototype.show=function(){var e=this;return e.__prevent_showing?void(e.__pending_show=!0):void e.__SPI_whenRendered(function(){habla_window.show()})},p.prototype.onShow=function(e){window.olark.__legacy_shim.disable_input_focusing=!1,o.listen_for_event({namespace:"box",type:"show",callback:e})},p.prototype.overlay=function(){var e=this;e.__SPI_whenRendered(function(){habla_window.theme.setInline(0),habla_window.end_popout()})},p.prototype.onOverlay=function(e){window.olark.__legacy_shim.disable_input_focusing=!1,o.listen_for_event({namespace:"box",type:"overlay",callback:e})},p.prototype.hide=function(){var e=this;e.__SPI_whenRendered(function(){window.olark.__legacy_shim.was_hidden_by_api=!0,habla_window.hide()})},p.prototype.onHide=function(e){window.olark.__legacy_shim.disable_input_focusing=!0,o.listen_for_event({namespace:"box",type:"hide",callback:e})},p.prototype.popout=function(){n.info("api.box.popout is no longer actively supported in our API, and may be removed in future versions"),habla_window.popout()},p.prototype.onPopout=function(e){window.olark.__legacy_shim.disable_input_focusing=!1,o.listen_for_event({namespace:"box",type:"popout",callback:e})},p.prototype.dismiss=function(){var e=this;e.__SPI_whenRendered(function(){habla_window.close()})},p.prototype.onDismiss=function(e){window.olark.__legacy_shim.disable_input_focusing=!0,o.listen_for_event({namespace:"box",type:"dismiss",callback:e})},p.prototype.__SPI_disableUserInterface=function(){var e=document.getElementById("habla_beta_container_do_not_rely_on_div_classes_or_names");e.style.visibility="hidden",e.style.display="none"},p.prototype.__SPI_inline=function(){var e=this;e.__SPI_whenRendered(function(){habla_window.theme.setInline(1)})},p.prototype.__SPI_onInline=function(e){window.olark.__legacy_shim.disable_input_focusing=!1,o.listen_for_event({namespace:"box",type:"inline",callback:e})},p.prototype.__SPI_injectStyleIntoPage=function(e){function t(){var t=document.getElementsByTagName("head")[0];t.insertBefore(e,t.firstChild)}/(Chrome)/.test(navigator.userAgent)?setTimeout(t,1e3):t()},p.prototype.__clear_message_history=function(){var e=this;e.__SPI_whenRendered(function(){o.run_legacy_code(function(e){e.habla_window.setBody("")})})},p.prototype.__renderWelcomeMessage=function(){function e(){return n.__keystore.get({key:"__box.welcomeMessage"})}function t(){var t=e();t&&n.__chat_api.sendMessageToVisitor({nickname:" ",body:t,__SPI_notification:!0}),n.__keystore.set({key:"__box.welcomeMessage",value:null,link_to_conversation:!0})}var n=this;e()&&(n.__chat_api.onReady(function(){n.__isPrechatSurveyEnabled()?n.__chat_api.__SPI_onPrechatInfoReceived(t):t()}),n.__SPI_whenRendered(function(){var t=e();t&&(window.habla_window.theme.habla_pre_chat_span.innerHTML=t)}))},p.prototype.__SPI_setPrechatWelcomeMessage=function(e){var t=this;t.__keystore.set({key:"__box.welcomeMessage",value:e,link_to_conversation:!0}),o.trigger_event({namespace:"box",type:"prechatWelcomeMessage",body:e}),t.expand()},p.prototype.__SPI_onPrechatWelcomeMessage=function(e){o.listen_for_event({namespace:"box",type:"prechatWelcomeMessage",callback:e})},p.prototype.__isPrechatSurveyEnabled=function(){return hbl.config.vars.show_pre_chat&&a.isEnabled({hbl:hbl})},p.prototype.__SPI_showMessageHistory=function(){var e=this;e.__SPI_whenRendered(function(){return e.__isPrechatSurveyEnabled()?void(habla_window.theme.habla_offline_message_div.style.display="none"):(window.olark.__legacy_shim.ignore_prechat_status=!1,void e.__toggle_divs_by_id({show:["habla_chatform_form","habla_conversation_div"],hide:["olark-api-panel","habla_pre_chat_div","habla_offline_message_div"]}))})},p.prototype.__SPI_getLegacyState=function(e){var t=this.__keystore.get({key:"__box.legacyState"})||{box_open:!1,box_visible:!0};e(t)},p.prototype.__SPI_setLegacyState=function(e){this.__keystore.set({key:"__box.legacyState",value:e,link_to_conversation:!0})},p.prototype.__hide_dom=function(e){return"string"==typeof e&&(e=document.getElementById(e)),"object"==typeof e&&null!==e?(e.style.display="none",!0):!1},p.prototype.__show_dom=function(e){return"string"==typeof e&&(e=document.getElementById(e)),"object"==typeof e&&null!==e?(e.style.display="block",!0):!1},p.prototype.__toggle_divs_by_id=function(e){var t=this,n=e.show,i=e.hide;for(var o in n)if("function"!=typeof n[o]){var a=n[o];t.__show_dom(document.getElementById(a))}for(var r in i)if("function"!=typeof i[r]){var s=i[r];t.__hide_dom(document.getElementById(s))}},p.prototype.__SPI_whenRendered=function(e){olark("api.chat.onReady",e)},p.prototype.__SPI_hideForDuration=function(e){this.hide(),o.trigger_event({namespace:"box",type:"hideForDuration",duration:e})},p.prototype.__SPI_onHideForDuration=function(e){o.listen_for_event({namespace:"box",type:"hideForDuration",callback:e})},p.prototype.__SPI_hideBoxForThisPageOnly=function(){this.__SPI_whenRendered(function(){o.run_legacy_code(function(e){try{e.habla_window.theme.habla_window_div.style.visibility="hidden"}catch(t){n.warn("unable to hide the chatbox for this page",t)}})})},p.prototype.__SPI_setThemeTextField=function(e,t){t&&olark("api.chat.onReady",function(){o.run_legacy_code(function(n){var i=n.habla_window.theme[e];i.has_typed=!0,i.value=t})})},p.prototype.__setup_popout_behavior=function(){var e=this;window.onbeforeunload=function(){return!1};var t=function(){var t=l,n=s;parseInt(navigator.appVersion,10)>3&&(-1!=navigator.appName.indexOf("Microsoft")?(t=document.body.offsetWidth,n=document.body.offsetHeight):(t=window.innerWidth,n=window.innerHeight)),t&&n&&e.__SPI_whenRendered(function(){o.run_legacy_code(function(e){e.habla_window.config.setHeight(parseInt(n,10)-85),e.habla_window.setHeight(parseInt(n,10)-85),e.habla_window.setWidth(parseInt(t,10))})})};t(),window.onresize=t},p.prototype.__initialize_legacy_event_handlers=function(){function e(){habla_window.theme.habla_wcsend_input.disabled=!0,habla_window.theme.habla_wcsend_input.style.display="none",habla_window.theme.habla_wcsend_input.has_typed&&(habla_window.theme.habla_offline_body_input.value=habla_window.theme.habla_wcsend_input.value)}function t(){habla_window.theme.habla_wcsend_input.disabled=!1,habla_window.theme.habla_wcsend_input.style.display="block",habla_window.theme.habla_offline_body_input.has_typed&&(habla_window.theme.habla_wcsend_input.value=habla_window.theme.habla_offline_body_input.value)}var n=this;h||(h=!0,n.__chat_api.onOperatorsAway(e),n.__chat_api.onOperatorsBusy(e),n.__chat_api.onOperatorsAvailable(t),n.__SPI_whenRendered(function(){olark._.P("box")}),hbl.eventmgr.register("chat_loaded",function(){u=!0},0),hbl.eventmgr.register("habla_window_changed",function(e){if(u)switch(e.type){case"popout":o.trigger_event({namespace:"box",type:"popout"});break;case"endpop_out":o.trigger_event({namespace:"box",type:"popin"});break;case"show":c||(c=!0,o.trigger_event({namespace:"box",type:"show"}));break;case"hide":c=!1,o.trigger_event({namespace:"box",type:"hide"});break;case"compress":_=!1,o.trigger_event({namespace:"box",type:"shrink"});break;case"expand":_||(_=!0,o.trigger_event({namespace:"box",type:"expand"}))}},0),hbl.eventmgr.register("habla_closebutton_a_onclick",function(){o.trigger_event({namespace:"box",type:"dismiss"})},0))},p.prototype.__populate_message_history_from_chat_api=function(){var e=this;e.__SPI_whenRendered(function(){var t=e.__chat_api.__SPI_getMessageHistory(),n=0;for(t.length>0&&o.run_legacy_code(function(e){e.habla_window.theme.setBody("")});n<t.length;){var i=t[n++],a=i.nickname||"you",r=i.body;o.run_legacy_code(function(e){/^\s+$/.test(r)||e.habla_window.theme.appendNiceMessage(a,r,!0,!0)})}e.__SPI_scrollToBottom()})},p.prototype.__SPI_scrollToBottom=function(){var e=this;e.__SPI_whenRendered(function(){var t=window.habla_window.theme.habla_conversation_div;t.scrollHeight?t.scrollTop=t.scrollHeight:setTimeout(r.bind(e.__SPI_scrollToBottom,e),100)})},p.prototype.__setup_chat_history_handling=function(){var e=this;d||(d=!0,e.__chat_api.onReady(function(){e.__populate_message_history_from_chat_api(),e.__chat_api.__SPI_populatedLocalChatHistoryFromRpcServer()&&e.expand()}),e.__chat_api.__SPI_onDeliveryOfMessageFromVisitor(function(e){o.run_legacy_code(function(t){var n=t.hbl.config.vars.myname||"you";t.habla_window.theme.appendNiceMessage(n,e.message.body,!0,!0)})}),e.__chat_api.__SPI_onDeliveryOfMessageFromOperator(function(e){o.run_legacy_code(function(t){t.habla_window.theme.appendNiceMessage(e.message.nickname,e.message.body,!0,!0)})}))},olark.declare({name:"__BoxApiHelper",startup:function(e,t){var n=e.data.getConversationObject({key:"visible",initialValue:t.box.start_hidden?!1:null}),i=e.data.getConversationObject({key:"state",initialValue:null}),a=e.data.getConversationObject({key:"close_hides_window",initialValue:!1}),r=e.data.getConversationObject({key:"hidden_for_visit",initialValue:!1}),s=e.data.getVisitorObject({key:"hidden_for_visitor",initialValue:!1}),l=e.data.getConversationObject({key:"auto_messages",initialValue:[]}),_=function(){window.olark.__legacy_shim.box_visible=n.get(),window.olark.__legacy_shim.box_state=i.get()},c=!t.system.hide_not_available||t.system.offline_msg_mode;c||e.chat.onOperatorsAway(function(){e.visitor.getDetails(function(t){t.isConversing||e.box.hide()})});var u=a.get()===!0&&"closed"===i.get()||r.get()===!0||s.get()===!0;u&&(e.box.hide(),_()),e.chat.onReady(function(){o.run_legacy_code(function(e){a.set(e.hbl.config.vars.close_hides_window?!0:!1)})}),e.box.onDismiss(function(){n.set(!1),i.set("closed"),_()}),e.box.onExpand(function(){n.set(!0),i.set("expanded"),_()}),e.box.onShrink(function(){n.set(!0),i.set("compressed"),_()}),e.box.onOverlay(function(){n.set(!0),_()}),e.box.onPopout(function(){n.set(!1),i.set("closed"),_()}),e.box.onHide(function(){n.set(!1),_()}),e.chat.onOperatorsAway(function(){t.system.hide_when_offline&&e.box.hide()}),e.chat.onOperatorsAvailable(function(){t.system.hide_when_offline&&e.box.show()}),e.box.__SPI_onInline(function(){n.set(!0),_()}),e.box.__SPI_onHideForDuration(function(e){var t=e.duration;t.forVisit?r.set(!0):t.forVisitor&&s.set(!0),n.set(!1),i.set("closed"),_()});var h=function(){r.set(!1),s.set(!1)};e.box.__SPI_whenRendered(function(){e.box.onShow(h),e.box.onExpand(h),e.box.onPopout(h),e.box.onOverlay(h)}),_(),e.chat.onMessageToVisitor(function(){e.box.expand()}),e.chat.onOperatorsAvailable(function(){e.box.__SPI_showMessageHistory()}),window.olark.__legacy_shim.populate_message_history_from_chat_api=function(){e.box.__populate_message_history_from_chat_api()},e.box.__SPI_onPrechatWelcomeMessage(function(e){var t=l.get();t.push(e.body),l.set(t)}),e.chat.onBeginConversation(function(t){var n=l.get().slice(0);n.length>0&&"visitor_msg"==t.__spi_message_type&&e.chat.sendNotificationToOperator({body:["visitor is replying to these automated messages:","  >> "+n.join("\n  >> ")].join("\n")})})}}),olark.extend("__BoxApiHelper"),t.exports=p},{"./Logger":46,"./corehelpers":54,"./data":55,"./plugins/PrechatSurveyPlugin":89,underscore:15}],25:[function(e,t){var n,i,o,a;a=e("./Logger").getDefaultLogger(),o="padding: 3px 0 5px 0 !important; font-family: helvetica, sans-serif; text-align: center; text-transform: uppercase; font-size: 9px; letter-spacing: 2px; font-weight: bold; color: #aaa !important; clear: both;",i="font-family: helvetica, sans-serif; text-transform: uppercase; font-size: 9px !important; letter-spacing: 2px; font-weight: bold; color: #e75917 !important;",n=function(){function e(e,t,n,i){e||a.error("Branding missing olark context"),t||a.error("Branding missing theme object"),n||a.error("Branding missing config object"),this._olark=e,this._theme=t,this._config=n,this._util=i,this._generateLink(),this._generateWrapper(),this._theme.habla_expanded_div.appendChild(this._wrapper),this._setupLink(document.getElementById("hblink9")),this._setupLink(document.getElementById("hblink99"))}return e.prototype._generateWrapper=function(){return this._wrapper?void 0:(this._wrapper=document.createElement("div"),this._wrapper.setAttribute("id","habla_link_div"),this._wrapper.setAttribute("style",this._getDivStyle()),this._wrapper.innerHTML=this._link)},e.prototype._generateLink=function(){var e,t,n;if(t=this._config.vars.hkey){try{n=atob(t)}catch(i){e=i,n=this._util.decode_base64(t)}return this._link=n.replace("href",'style="'+this._getAnchorStyle()+'" href')}},e.prototype._getAnchorStyle=function(){return this._config.vars._habla_link_a||i},e.prototype._getDivStyle=function(){return this._config.vars._habla_link_div||o},e.prototype._getReferrerID=function(){return this._olark._.identityManager.getSiteId()},e.prototype._setupLink=function(e){var t,n;return e&&e.href?(n=e.href.split(/[\?\#]/),e.href=n[0]+"?rid="+this._getReferrerID()+"&"+n[1],e.href=e.href.replace("olark.com/","olark.com/welcome/"),e.target="_blank",e.rel="nofollow",t="expanded"===this._olark.__legacy_shim.box_state,this._olark("api.box.onExpand",function(){return setTimeout(function(){return t=!0},2e3)}),e.onclick=function(){return t?!0:!1}):void 0},e}(),t.exports=n},{"./Logger":46}],26:[function(e,t){function n(e,t,n){e.addEventListener?e.addEventListener(t,n,!1):e.attachEvent?e.attachEvent("on"+t,n):e["on"+t]=n}function i(){return _=_||new o.StorejsKeyStore,{getItem:function(e){var t=_.get({key:l})||{};return t[e]||null},setItem:function(e,t){var n=_.get({key:l})||{};n[e]=t,_.set({key:l,value:n,link_to_conversation:!0})}}}var o=e("./data"),a=e("./corehelpers"),r=function(e){a.listen_for_event({namespace:"core",type:"extensionsActivated",callback:e})},s={encode:function(e){e=e.replace(/\r\n/g,"\n");for(var t="",n=0;n<e.length;n++){var i=e.charCodeAt(n);128>i?t+=String.fromCharCode(i):i>127&&2048>i?(t+=String.fromCharCode(i>>6|192),t+=String.fromCharCode(63&i|128)):(t+=String.fromCharCode(i>>12|224),t+=String.fromCharCode(i>>6&63|128),t+=String.fromCharCode(63&i|128))}return t},decode:function(e){var t,n,i,o,a="",r=0;for(t=n=i=0;r<e.length;)t=e.charCodeAt(r),128>t?(a+=String.fromCharCode(t),r++):t>191&&224>t?(i=e.charCodeAt(r+1),a+=String.fromCharCode((31&t)<<6|63&i),r+=2):(i=e.charCodeAt(r+1),o=e.charCodeAt(r+2),a+=String.fromCharCode((15&t)<<12|(63&i)<<6|63&o),r+=3);return a}},l="sessconn",_=null,c=!1,u=function(e){var t=this;if(t.__namespace=e.namespace,t.__conf=e.conf,"undefined"==typeof t.__namespace)throw new Error("'namespace' required");var o=function(){var e=i().getItem("BrowserApi::last_page_visited"),t=olark._.overrideWindowHref||document.location.href.toString();e!==t&&(a.trigger_event({namespace:"BrowserApi",type:"locationChange",previousUrl:e,currentUrl:t}),i().setItem("BrowserApi::last_page_visited",t))};if(!c){if(c=!0,r(o),t.__conf.system.hashchange_events_trigger_page_change)try{n(window,"hashchange",o)}catch(s){}var l=window.history&&window.history.pushState;if(t.__conf.system.history_events_trigger_page_change!==!1&&l)try{var _=window.history.pushState;window.history.pushState=function(){_.apply(window.history,arguments),a.trigger_event({namespace:"BrowserApi",type:"pushstateChanged"})};var u=window.history.replaceState;window.history.replaceState=function(){u.apply(window.history,arguments),a.trigger_event({namespace:"BrowserApi",type:"pushstateChanged"})},a.listen_for_event({namespace:"BrowserApi",type:"pushstateChanged",callback:o}),n(window.history,"popstate",o)}catch(s){}}};u.prototype.onPageChange=function(e){a.listen_for_event({namespace:"BrowserApi",type:"locationChange",callback:function(t){e({newPage:t.currentUrl,oldPage:t.previousUrl})}})},u.prototype.__SPI_getSafeUrl=function(e){return/webkit/.test(navigator.userAgent.toString().toLowerCase())&&(e=s.decode(unescape(e))),e.replace(/ /g,"%20")},t.exports=u},{"./corehelpers":54,"./data":55}],27:[function(e,t){var n,i;i=e("bowser"),n=function(){function e(e){var t;this._browser=(null!=e?e.browser:void 0)||i.browser,this._browser.userAgent=e.userAgent,this._browser.needsSubmit=(null!=e?e.needsSubmit:void 0)||(null!=(t=this._browser.userAgent)?t.toLowerCase().indexOf("wii"):void 0)>-1,this._browser.compatMode=(null!=e?e.compatMode:void 0)||!1}return e.prototype.getBrowser=function(){return this._browser},e.prototype.isMobile=function(){return null!=this._browser.mobile||null!=this._browser.tablet},e.prototype.isTablet=function(){return null!=this._browser.tablet},e.prototype.getVersion=function(){return this._browser.version||"Unknown"},e.prototype.getTridentVersion=function(){var e,t;return e=null!=(t=this._browser.userAgent)?t.match(/Trident\/(\d+)/):void 0,e?e[1]:!1},e.prototype.getBrowserName=function(){return this._browser.name||"Unknown"},e.prototype.getMobileOS=function(){return this.isMobile()?null!=this._browser.ios?"iOS":null!=this._browser.android?"Android":null!=this._browser.blackberry?"Blackberry":null!=this._browser.firefoxos?"Firefox":null!=this._browser.webos?"WebOS":null!=this._browser.bada?"Bada":null!=this._browser.tizen?"Tizen":null!=this._browser.sailfish?"Sailfish":null!=this._browser.windowsphone?"Windows Phone":"Other":!1},e.prototype.getOSVersion=function(){return this._browser.osversion},e.prototype.isCompatMode=function(){return"BackCompat"===this._browser.compatMode},e.prototype.maxHeightIsSet=function(){var e;return"undefined"!=typeof(null!=(e=document.body)?e.style.maxHeight:void 0)},e.prototype.shouldUsePositionAbsolute=function(){return this._browser.msie?this.getVersion>=10||this.getTridentVersion()>=6||(this.getVersion>=7||this.maxHeightIsSet())&&!this.isCompatMode()?!1:!0:!1
},e.prototype.needsSubmitButton=function(){return this._browser.needsSubmit},e}(),t.exports=n},{bowser:2}],28:[function(e,t){var n,i,o,a,r=function(e,t){return function(){return e.apply(t,arguments)}};a=e("underscore"),n=/(?:\s|^)((?:\d[ -]*?){13,16})(?:\s|$)/g,o=/\S+@\S+(\.\S+)+/g,i=function(){function e(e){this._filterMessage=r(this._filterMessage,this);var t=this;this._olark=e.olark||function(){throw new Error("olark required")}(),this._conf=e.conf||function(){throw new Error("conf required")}(),this.shouldFilterCreditCards=!!this._conf.system.mask_credit_cards,this.shouldFilterEmails=!!this._conf.system.mask_email_addresses,this._olark("api.chat.onMessageToOperator",function(e){var n,i,o;return i=e.message,n=i.body,o=t._filterMessage(n),i.updateBody(o)})}return e.prototype._filterMessage=function(e){return this.shouldFilterCreditCards&&(e=this._filterCreditCards(e)),this.shouldFilterEmails&&(e=this._filterEmails(e)),e},e.prototype._filterCreditCards=function(e){var t;for(t=n.exec(e);null!==t;)e=e.replace(t[1],"(credit card masked)"),t=n.exec(e);return e},e.prototype._filterEmails=function(e){return e.replace(o,"(email address masked)")},e}(),t.exports=i},{underscore:15}],29:[function(e,t){function n(e){function t(e){var t=typeof e;return"object"===t&&(e?"number"!=typeof e.length||e.propertyIsEnumerable("length")||"function"!=typeof e.splice||(t="array"):t="null"),t}return"array"==t(e)}var i=e("json3"),o=e("./Logger").getDefaultLogger(),a=e("./corehelpers"),r=e("./legacyglobals"),s=e("./data"),l=e("./ExtensionManager"),_=e("./plugins/PrechatSurveyPlugin"),c=.25,u=/^\s*\!\s*([^\s]+)\s*((.*)\s*)?/,h=1001,d=9999,p=250,f=260,g=270,m=300,v="INTERNAL_NOTIFICATION",b=1e3,y=3e3,w=120,k=600,x=["VisitorInsight","Shopify","CartSaver"],S=" | ",C="\n| ",I=!1,T=!1,E=!1,O=null,P=!1,A=!1,N=!1,M=!1,L={},F=function(e){l.get_instance().for_each_extension_spec(function(t){e(t.get_name())})},B=function(){var e=this;e.__message_sending_failsafe_timeout=null,e.__nickname_update_pending=!1,e.__status_update_pending=!1,e.__message_queue=[],e.__notification_queue=[],e.__keystore=new s.StorejsKeyStore,e.__connection_wrapper=null,e.__all_extensions_have_run_their_startup_method=!1,e.__sync_pipeline=[],e.__sync_pipeline_is_draining=!1};!function(e){var t=null;B.get_instance=function(){return t||(t=new B),t};var n=!1,r=function(e){n?e():a.listen_for_event({namespace:"SessionConnection",type:"afterReady",callback:function(){n=!0,e()}})};e.get_local_data=function(e){var t=this;return t.__local_get(e)},e.put_local_data=function(e){var t=this;return t.__local_set(e)},e.send_message=function(e){var t=this;if("undefined"==typeof e.body)throw new Error("[olark] 'body' required");t.__message_queue.push(e.body),1==t.__message_queue.length&&a.do_async_call({delay:g},function(){t.__synchronize_with_jabber()})},e.send_notification=function(e){var t=this;if("undefined"==typeof e.body)throw new Error("[olark] 'body' required");t.__notification_queue.push(e.body),1==t.__notification_queue.length&&a.do_async_call({delay:m},function(){t.__synchronize_with_jabber()})},e.update_nickname_for_extension=function(e){var t=this;if("undefined"==typeof e.extension_name)throw new Error("[olark] 'extension_name' required");if("undefined"==typeof e.snippet)throw new Error("[olark] 'snippet' required");var n=e.extension_name,i=e.snippet,o=e.hides_default_nickname,a=t.__local_get({key:"nickname_lookup"})||{};a[n]={snippet:i,hides_default_nickname:o,secureTimestamp:e.secureTimestamp,secureSignature:e.secureSignature},t.__local_set({key:"nickname_lookup",value:a}),t.__mark_nickname_update_pending()},e.__mark_nickname_update_pending=function(e){var t=this;t.__nickname_update_pending||(t.__nickname_update_pending=!0,a.do_async_call({delay:p},function(){t.__synchronize_with_jabber(e)})),t.__mark_status_update_pending(!0)},e.update_status_for_extension=function(e){var t=this;if("undefined"==typeof e.extension_name)throw new Error("[olark] 'extension_name' required");if("undefined"==typeof e.snippet)throw new Error("[olark] 'snippet' required");var n=t.__local_get({key:"status_lookup"})||{};n[e.extension_name]={snippet:e.snippet,secureTimestamp:e.secureTimestamp,secureSignature:e.secureSignature},t.__local_set({key:"status_lookup",value:n}),t.__mark_status_update_pending()},e.__mark_status_update_pending=function(e){var t=this;t.__status_update_pending||(t.__status_update_pending=!0,a.do_async_call({delay:f},function(){t.__synchronize_with_jabber(void 0,e)}))},e.disconnect=function(){var e=this;a.run_legacy_code(function(t){t.hbl.client.sendcommand&&t.hbl.client.sendcommand("disconnectchat",e.__enableMessageToBeRoutedToGroupIfNecessary(""))})},e.getGroupForThisPage=function(){return this.__groupIdString},e.lockToGroupForThisPage=function(e){var t=this;olark.__legacy_shim.currentGroupIdstring=t.__groupIdString=e},e.unlockFromGroupForThisPage=function(){var e=this;olark.__legacy_shim.currentGroupIdstring=e.__groupIdString={}.undefinedValue},e.__TMP_set_connection_wrapper=function(e){var t=this;t.__connection_wrapper=e,t.__with_open_connection(function(){t.__all_extensions_have_run_their_startup_method=!0,t.__synchronize_with_jabber()})},e.__TMP_get_current_combined_nickname=function(){var e=this,t=e.__local_get({key:"nickname_lookup"})||{},n=[],o=!0,a=function(e){return{v:e.snippet,t:e.secureTimestamp,s:e.secureSignature}};return F(function(e){var i=t[e],r=function(e,t){for(var n=0;n<e.length;n++)if(e[n]==t)return!0;return!1},s=function(t){r(x,e)?n.unshift(t):n.push(t)};i&&"function"!=typeof i&&i.snippet&&i.snippet.length>0&&(i.hides_default_nickname&&(o=!1),s(a(i)))}),(o||0===n.length)&&n.push(a({snippet:e.__get_default_nickname_snippet()})),i.stringify(n)},e.__TMP_get_current_combined_status=function(){var e=this,t=e.__local_get({key:"status_lookup"})||{},n=[],a=function(e){return{v:e.snippet,t:e.secureTimestamp,s:e.secureSignature}};return F(function(e){try{var i=t[e];i&&"function"!=typeof i&&n.unshift(a(i))}catch(r){o.error("problem setting status: "+r.toString())}}),0===n.length&&(n=[{v:"There is no status information available right now.\n Add custom information using the Javascript API (www.olark.com/docs)."}]),n.unshift({v:"{{nickname}}"}),i.stringify(n)},e.__enableMessageToBeRoutedToGroupIfNecessary=function(e){if("string"!=typeof e)throw new Error("[olark] message must be a string");return e},e.__get_default_nickname_snippet=function(){var e=this,t=e.__local_get({key:"default_nickname"})||null;return t||(t="{{geolocation}} #"+Math.floor(1e4*Math.random()).toString(),e.__local_set({key:"default_nickname",value:t})),t},e.__local_get=function(e){var t=this;if("undefined"==typeof e.key)throw new Error("'key' required");var n=t.__keystore.get({key:"sessconn"})||{};return n[e.key]||null},e.__local_set=function(e){var t=this;if("undefined"==typeof e.key)throw new Error("'key' required");var n=t.__keystore.get({key:"sessconn"})||{};n[e.key]=e.value,t.__keystore.set({key:"sessconn",value:n,link_to_conversation:!0})},e.__update_nickname_in_jabber=function(e){var t=this;r(function(){t.__local_set({key:"has_sent_initial_nickname",value:!0}),t.__nickname_update_pending=!1;var n=t.__TMP_get_current_combined_nickname(),i=t.__local_get({key:"previous_nickname"})!=n;t.__local_set({key:"previous_nickname",value:n}),(i||e)&&a.run_legacy_code(function(e){e.hbl.client.setnickname(t.__enableMessageToBeRoutedToGroupIfNecessary(n))})})},e.__update_status_in_jabber=function(e){var t=this;r(function(){t.__local_set({key:"has_sent_initial_status",value:!0}),t.__status_update_pending=!1;var n=t.__TMP_get_current_combined_status(),i=t.__local_get({key:"previous_status"})!=n;t.__local_set({key:"previous_status",value:n}),(i||e)&&a.run_legacy_code(function(e){var i="chat";e.hbl.client.sendpresence(t.__enableMessageToBeRoutedToGroupIfNecessary(n),i)})})};var s=function(e){if("undefined"==typeof e.list)throw new Error("'list' required");for(var t={},n=e.list,i=[],o=0;o<n.length;o++){var a=n[o];t[a]||(t[a]=!0,i.push(a))}return i};e.__dequeue_messages_into_jabber=function(){var e=this;r(function(){var t=e.__message_queue;e.__message_queue=[];var n=s({list:t});n.length!=t.length&&o.warn("message batch contains "+(t.length-n.length)+" duplicate messages");var i=null;t.length>0&&(i=a.join_string_list({list:n,separator:"\n"})),i&&e.__sendmessage(i,!1)})},e.__dequeue_notifications_into_jabber=function(){var e=this,t=e.__notification_queue;e.__notification_queue=[],a.run_legacy_code(function(){var n=s({list:t});n.length!=t.length&&o.warn("notification batch contains "+(t.length-n.length)+" duplicate notifications");var i=null;t.length>1?i="[info]\n  - "+a.join_string_list({list:n,separator:"\n  - "}):1==t.length&&(i="[info] "+t[0]),i&&e.__sendmessage(i,!0)})},e.__sendmessage=function(e,t){var n=this,i=n.__local_get({key:"sentmessage"})?!1:!0;a.run_legacy_code(function(o){o.hbl.client.sendmessage(n.__enableMessageToBeRoutedToGroupIfNecessary(e),t?!0:!1,t?!0:{}.undefinedValue,i,n.__TMP_get_current_combined_nickname(),n.__TMP_get_current_combined_status())}),n.__local_set({key:"sentmessage",value:!0})},e.__synchronize_with_jabber=function(e,t){var n=this,i=n.__nickname_update_pending,o=n.__status_update_pending,a=n.__notification_queue.length>0?!0:!1,r=n.__message_queue.length>0?!0:!1,s=n.__local_get({key:"has_sent_initial_nickname"}),l=n.__local_get({key:"has_sent_initial_status"});n.__all_extensions_have_run_their_startup_method&&(s||(i=!0),l||(o=!0));var _=s,c=l;n.__force_nickname_update=n.__force_nickname_update||e,n.__force_status_update=n.__force_status_update||t;var u=n.__sync_pipeline;i&&!n.__nickname_update_queued&&(_=!0,n.__nickname_update_queued=!0,u.push(function(){var e=n.__force_nickname_update;n.__nickname_update_queued=!1,n.__force_nickname_update=!1,n.__update_nickname_in_jabber(e)})),o&&!n.__status_update_queued&&(_?(c=!0,n.__status_update_queued=!0,u.push(function(){var e=n.__force_status_update;n.__status_update_queued=!1,n.__force_status_update=!1,n.__update_status_in_jabber(e)})):n.__trigger_message_sending_failsafe()),a&&(c?u.push(function(){n.__dequeue_notifications_into_jabber()}):n.__trigger_message_sending_failsafe()),r&&(c?u.push(function(){n.__dequeue_messages_into_jabber()}):n.__trigger_message_sending_failsafe()),n.__drain_sync_pipeline()},e.__drain_sync_pipeline=function(){var e=this,t=e.__sync_pipeline,n=function(){if(t.length>0){var i=t.shift();a.try_and_optionally_catch(function(){i()},function(e){o.error("problem servicing SessionConnection pipeline: "+e.toString()),o.showErrorBacktrace(e)})}t.length>0?a.do_async_call({delay:b},n):e.__sync_pipeline_is_draining=!1};e.__sync_pipeline_is_draining===!1&&(e.__sync_pipeline_is_draining=!0,n())},e.__with_open_connection=function(e){var t=this;t.__connection_wrapper(e)},e.__trigger_message_sending_failsafe=function(){var e=this,t=e.__local_get({key:"has_sent_initial_nickname"}),n=e.__local_get({key:"has_sent_initial_status"});e.__message_sending_failsafe_timeout||(e.__message_sending_failsafe_timeout=a.do_async_call({delay:y},function(){t&&n||(t=!0,n=!0,e.__synchronize_with_jabber())}))}}(B.prototype);var q=function(e){var t=this;if(t.__legacy_message_tuple=e.legacy_message_tuple,"undefined"==typeof t.__legacy_message_tuple)throw new Error("'legacy_message_tuple' required");if("undefined"==typeof e.send_event_type)throw new Error("'send_event_type' required");if("undefined"==typeof e.deliver_event_type)throw new Error("'send_event_type' required");if("undefined"==typeof e.final_delivery_action)throw new Error("'final_delivery_action' required");t.__send_event_type=e.send_event_type,t.__deliver_event_type=e.deliver_event_type,t.__final_delivery_action=e.final_delivery_action,t.__delivered=!1,t.__predelivery_actions=[],t.__new_body=null,t.__SPI_notification=e.__SPI_notification,t.__message_event={namespace:"chat",type:t.__send_event_type,automated:e.is_automated?!0:!1,__SPI_notification:e.__SPI_notification,nickname:t.__legacy_message_tuple[0],body:t.__legacy_message_tuple[1],__legacy_sequence_id:parseFloat(t.__legacy_message_tuple[2]),__SPI_deferMessageDelivery:function(e){t.__predelivery_actions.push(e)},updateBody:function(e){t.__new_body&&o.warn("two handlers tried to modify the body of the same message, allowing the second one to override"),t.__new_body=e}},t.__original_body=a.clone_object(t.__message_event.body)};!function(e){e.get_processed_body=function(){var e=this;return e.__new_body||e.__message_event.body},e.send=function(){var e=this;a.trigger_event(e.__message_event)},e.deliver=function(){for(var e=this,t=[],n=function(){t[i]=!0;for(var n=t.length,o=!0;n--;)t[n]||(o=!1);o&&e.__trigger_delivery()},i=e.__predelivery_actions.length;i--;)t.push(!1);for(i=e.__predelivery_actions.length,a.listen_for_event({namespace:"chat::Message",type:"doneDeferringMessageDelivery",callback:n});i--;)!function(e,n){n({deliverMessage:function(){t[e]=!0,a.trigger_event({namespace:"chat::Message",type:"doneDeferringMessageDelivery"})}})}(i,e.__predelivery_actions[i]);n()},e.__trigger_delivery=function(){var e=this;e.__delivered||(e.__delivered=!0,e.__original_body!=e.__message_event.body&&o.warn("you cannot modify the 'body' attribute of messages directly, please use message.updateBody() to modify the body"),a.trigger_event({namespace:"chat",type:e.__deliver_event_type,automated:e.__message_event.automated,nickname:e.__message_event.nickname,body:e.get_processed_body(),__legacy_sequence_id:parseFloat(e.__message_event.__legacy_sequence_id)}),e.__final_delivery_action())}}(q.prototype);var j=function(e){function t(e){return"true"==e?!0:!1}function n(e){return"null"==e?null:e}var i=this;if(i.__conf=e.conf,"undefined"==typeof i.__conf)throw new Error("'conf' required");if(i.__extension_name=e.extension_name,"undefined"==typeof i.__extension_name)throw new Error("'extension_name' required");i.__data=new s.DataApi({namespace:"__chatd"}),i.__last_incr_seq_id=i.__data.getConversationObject({key:"last_incr_seq_id",initialValue:0,backup:"cd1",backupTransform:parseFloat}),i.__last_leg_seq_id=i.__data.getConversationObject({key:"last_leg_seq_id",initialValue:0,backup:"cd2",backupTransform:parseFloat}),i.__is_conversing=i.__data.getConversationObject({key:"is_conversing",initialValue:!1,backup:"cd3",backupTransform:t}),i.__hasconnected=i.__data.getConversationObject({key:"hasconnected",initialValue:!1,backup:"cd4",backupTransform:t}),i.__data_history=i.__data.getConversationObject({key:"data_history",initialValue:!1}),i.__last_op_presence=i.__data.getConversationObject({key:"last_op_presence",initialValue:"away",backup:"cd5",backupTransform:n}),i.__last_cmd_seq_id=i.__data.getConversationObject({key:"last_cmd_seq_id",initialValue:0,backup:"cd6",backupTransform:parseFloat}),i.__last_presence=i.__data.getConversationObject({key:"last_presence",initialValue:"chat",backup:"cd8",backupTransform:n}),i.__is_connection_upgraded=i.__data.getConversationObject({key:"is_connection_upgraded",initialValue:!1}),i.__is_ended=i.__data.getConversationObject({key:"is_ended",initialValue:!1}),i.__next_conversation_id=i.__data.getConversationObject({key:"next_conversation_id",initialValue:null}),i.__needsToDoPrechat=i.__data.getConversationObject({key:"needs_prechat",initialValue:null}),i.__SPI_onPrechatInfoReceived(function(){i.__needsToDoPrechat.set(!1)}),i.onReady(function(){null===i.__needsToDoPrechat.get()&&i.__needsToDoPrechat.set(hbl.config.vars.show_pre_chat&&_.isEnabled({hbl:hbl})?!0:!1)}),i.onBeginConversation(function(){i.__needsToDoPrechat.set(!1)}),i.__initialize_legacy_connection_and_messaging_handlers(),i.__initialize_legacy_history_tracking(),i.__initialize_conversation_tracking(),i.__has_local_history=!0,i.__conversation_message_history=[],i.__session_connection=B.get_instance(),i.__session_connection.__TMP_set_connection_wrapper(function(e){i.__wait_for_chat_to_connect(e)})};!function(){var e=j.prototype;j.prototype.listen=function(e,t){o.warn("api.chat.listen is deprecated, please use api.chat.on<METHOD> instead",{showInConsole:!0}),a.listen_for_event({namespace:"chat",type:e,callback:t})},e.onMessageFromVisitor=function(e){var t=this;return o.warn("api.chat.onMessageFromVisitor is deprecated, please use api.chat.onMessageToOperator instead",{showInConsole:!0}),t.onMessageToOperator(e)},e.onMessageFromOperator=function(e){var t=this;return o.warn("api.chat.onMessageFromOperator is deprecated, please use api.chat.onMessageToVisitor instead",{showInConsole:!0}),t.onMessageToVisitor(e)},e.getNickname=function(){var e=this;return o.warn("api.chat.getNickname is deprecated, please use api.chat.getVisitorNickname instead",{showInConsole:!0}),e.getVisitorNickname()},e.sendAutomatedMessageToVisitor=function(e){var t=this;return o.warn("api.chat.sendAutomatedMessageToVisitor is deprecated, please use api.chat.sendMessageToVisitor instead",{showInConsole:!0}),t.sendMessageToVisitor(e)},e.updateNickname=function(e){var t=this;return o.warn("api.chat.updateNickname is deprecated, please use api.chat.updateVisitorNickname instead",{showInConsole:!0}),t.updateVisitorNickname(e)},e.onConnectComplete=function(e){var t=this;return o.warn("api.chat.onConnectComplete is deprecated, please use api.chat.onReady instead",{showInConsole:!0}),t.onReady(e)}}(),j.prototype.updateVisitorNickname=function(e){e=e||{};var t=this;if(e.nickname&&(e.snippet=e.nickname,o.warn("giving 'nickname' as an argument to updateVisitorNickname is now deprecated, use 'snippet' instead",{showInConsole:!0})),"string"==typeof e&&(e={snippet:e}),"undefined"==typeof e.snippet)return o.warn("'snippet' required",{showInConsole:!0}),!1;if(n(e.snippet)){if(e.secureTimestamp||e.secureSignature)throw new Error("[olark] you cannot give a list of snippets and also security information, please join the snippets yourself before signing them");e.snippet=e.snippet.join(S)}t.__session_connection.update_nickname_for_extension({extension_name:e.source||t.__extension_name,snippet:e.snippet,hides_default_nickname:e.hidesDefault?!0:!1,secureTimestamp:e.secureTimestamp,secureSignature:e.secureSignature})},j.prototype.getVisitorNickname=function(e){e=e||{};var t=this;e.other&&o.warn("giving 'other' as an argument to getVisitorNickname is now deprecated, this method only returns the entire nickname",{showInConsole:!0}),e.combined&&o.warn("giving 'combined' as an argument to getVisitorNickname is now deprecated, this method only returns the entire nickname",{showInConsole:!0});for(var n=t.__session_connection.__TMP_get_current_combined_nickname(),a=i.parse(n),r=[],s=0;s<a.length;s++)r.push(a[s].v);return r.length?r.join(S):null},j.prototype.updateVisitorStatus=function(e){e=e||{};var t=this;if(e.status&&(e.snippet=e.status,o.warn("giving 'status' as an argument to updateVisitorStatus is now deprecated, use 'snippet' instead",{showInConsole:!0})),"string"==typeof e&&(e={snippet:e}),"undefined"==typeof e.snippet)throw new Error("[olark] 'snippet' required");if(n(e.snippet)){if(e.secureTimestamp||e.secureSignature)throw new Error("[olark] you cannot give a list of snippets and also security information, please join the snippets yourself before signing them");e.snippet=e.snippet.join(C)}t.__session_connection.update_status_for_extension({extension_name:t.__extension_name,snippet:e.snippet,secureTimestamp:e.secureTimestamp,secureSignature:e.secureSignature})},j.prototype.getVisitorStatus=function(e){e=e||{};var t=this;e.other&&o.warn("giving 'other' as an argument to getVisitorStatus is now deprecated, this method only returns the entire status",{showInConsole:!0}),e.combined&&o.warn("giving 'combined' as an argument to getVisitorStatus is now deprecated, this method only returns the entire status",{showInConsole:!0});for(var n=t.__session_connection.__TMP_get_current_combined_status(),a=i.parse(n),r=[],s=0;s<a.length;s++)r.push(a[s].v);return r.length?r.join(C):null},j.prototype.sendNotificationToOperator=function(e){var t=this,n=null;return(n="string"==typeof e?e:e.body)?void t.__wait_for_chat_to_connect(function(){a.trigger_event({namespace:"chat",type:"notificationToOperator",body:n,after:function(){t.__session_connection.send_notification({body:n})}})}):void o.warn("sendNotificationToOperator requires a body to be passed in.",{showInConsole:!0})},j.prototype.sendMessageFromVisitor=function(e){var t=this,n=null;return(n="string"==typeof e?e:e.body)?void t.__wait_for_chat_to_connect(function(){a.trigger_event({namespace:"chat",type:"messageFromVisitor",body:n,after:function(){t.__session_connection.send_message({body:n})}})}):void o.warn("sendMessageFromVisitor requires a body to be passed in.",{showInConsole:!0})},j.prototype.onNotificationToOperator=function(e){a.listen_for_event({namespace:"chat",type:"notificationToOperator",callback:function(t){e({notification:{body:t.body}})}})},j.prototype.sendNotificationToVisitor=function(e){var t=this;t.sendMessageToVisitor({nickname:v,body:e.body,__SPI_notification:!0})},j.prototype.__SPI_sendInterfaceElementToVisitor=function(e){var t=this,n=v+"-"+t.__extension_name+"-"+e.key;t.sendMessageToVisitor({nickname:n,body:"...",__SPI_notification:!0})},j.prototype.__SPI_onInterfaceElementReady=function(e){var t=this;a.listen_for_event({namespace:"chat",type:"interfaceElementReady",callback:function(n){n.extensionName===t.__extension_name&&e({key:n.key,dom:n.dom})}})},j.prototype.__get_next_message_sequence_id_that_is_server_safe=function(){var e=this,t=e.__last_leg_seq_id.get(),n=parseFloat(t),i=e.__last_incr_seq_id.get(),a=parseFloat(i),r=null;return t!=n&&(o.warn("last_legacy_sequence_id was not a float: "+t),o.count("non_int_legseq_id"),t=n||0),i!=a&&(o.warn("last_incremented_sequence_id was not a float: "+i),o.count("non_int_incrseq_id"),i=a||0),r=t>=i?t+c:i+c,e.__last_incr_seq_id.set(r),r},j.prototype.onNotificationToVisitor=function(e){a.listen_for_event({namespace:"chat",type:"messageFromOperator",callback:function(t){t.nickname==v&&e({notification:{body:t.body}})}})},j.prototype.sendMessageToVisitor=function(e){var t=this,n=e.nickname,i=e.body,r=e.skipPrechatSurvey?!0:!1;if(!i)return void o.warn("sendMessageToVisitor requires a body to be passed in.",{showInConsole:!0});var s=e.automated===!1?!1:!0;r||t.__needsToDoPrechat.get()!==!0?t.__wait_for_chat_to_connect(function(){a.run_legacy_code(function(o){n||(n=o.hbl.client.current_operator()||" "),t.__send_and_deliver_message_from_operator({legacy_message_tuple:[n,i,t.__get_next_message_sequence_id_that_is_server_safe()],is_automated:s,__SPI_notification:e.__SPI_notification})})}):olark("api.box.__SPI_setPrechatWelcomeMessage",i)},j.prototype.onMessageToVisitor=function(e){a.listen_for_event({namespace:"chat",type:"messageFromOperator",callback:function(t){e({message:{nickname:t.nickname,body:t.body,updateBody:function(e){t.updateBody(e)},__SPI_deferMessageDelivery:function(e){t.__SPI_deferMessageDelivery(e)},automated:t.automated,__SPI_notification:t.__SPI_notification}})}})},j.prototype.onMessageToOperator=function(e){a.listen_for_event({namespace:"chat",type:"messageFromVisitor",callback:function(t){e({message:{nickname:t.nickname,body:t.body,updateBody:function(e){t.updateBody(e)},__SPI_deferMessageDelivery:function(e){t.__SPI_deferMessageDelivery(e)}}})}})},j.prototype.onOfflineMessageToOperator=function(e){a.listen_for_event({namespace:"chat",type:"offlineMessageToOperator",callback:function(t){e({message:{nickname:t.message.nickname,body:t.message.body}})}})},j.prototype.onCommandFromOperator=function(e){a.listen_for_event({namespace:"chat",type:"commandFromOperator",callback:function(t){e({command:{name:t.name,body:t.body,nickname:t.nickname}})}})},j.prototype.__SPI_onDeliveryOfMessageFromVisitor=function(e){a.listen_for_event({namespace:"chat",type:"deliveryOfMessageFromVisitor",callback:function(t){e({__legacy_sequence_id:parseFloat(t.__legacy_sequence_id),message:{nickname:t.nickname,body:t.body}})}})},j.prototype.__SPI_onDeliveryOfMessageFromOperator=function(e){a.listen_for_event({namespace:"chat",type:"deliveryOfMessageFromOperator",callback:function(t){e({__legacy_sequence_id:parseFloat(t.__legacy_sequence_id),message:{nickname:t.nickname,body:t.body}})}})},j.prototype.operatorsAreAvailable=function(){return"available"==O},j.prototype.onOperatorsAvailable=function(e){a.listen_for_event({namespace:"chat",type:"operatorsAvailable",callback:e})},j.prototype.operatorsAreBusy=function(){return"busy"==O},j.prototype.onOperatorsBusy=function(e){a.listen_for_event({namespace:"chat",type:"operatorsBusy",callback:e})},j.prototype.operatorsAreAway=function(){return"away"==O},j.prototype.onOperatorsAway=function(e){a.listen_for_event({namespace:"chat",type:"operatorsAway",callback:e})},j.prototype.__SPI_onConnectBegin=function(e){a.listen_for_event({namespace:"chat",type:"connectBegin",callback:e})},j.prototype.setOperatorGroup=function(e){this.__SPI_lockToOperatorGroup(e.group||e),a.trigger_event({namespace:"chat",type:"operatorGroupChanging"}),this.onReady(function(){hbl.client.eventmgr.register("handled_nrpc_response",function(){a.trigger_event({namespace:"chat",type:"operatorGroupChanged"}),hbl.client.eventmgr.unregister_all("handled_nrpc_response")}),hbl.client.sendcommand("return_long_poll_now","")})},j.prototype.__SPI_onOperatorGroupChanging=function(e){a.listen_for_event({namespace:"chat",type:"operatorGroupChanging",callback:e})},j.prototype.__SPI_onOperatorGroupChanged=function(e){a.listen_for_event({namespace:"chat",type:"operatorGroupChanged",callback:e})},j.prototype.__SPI_lockToOperatorGroup=function(e){olark._.cookieManager.setAllowingNullAndUndefinedAndEmptyString("_okgid",e),this.__session_connection.lockToGroupForThisPage(e)},j.prototype.__SPI_lockToExistingOperatorGroupIfGiven=function(e){var t=olark._.cookieManager.getAllowingNullAndUndefinedAndEmptyString("_okgid");this.__session_connection.lockToGroupForThisPage(t||null===t?t:e)},j.prototype.__SPI_unlockFromCurrentGroup=function(){olark._.cookieManager.erase("_okgid"),this.__session_connection.unlockFromGroupForThisPage()},j.prototype.onReady=function(e){this.__wait_for_chat_to_connect(e)},j.prototype.whenDataReady=function(e){P?e():a.listen_for_event({namespace:"chat",type:"dataReady",callback:e})},j.prototype.connect=function(){var e=this;e.__SPI_connectToRpcServers()},j.prototype.__SPI_onConnectFailure=function(e){a.listen_for_event({namespace:"chat",type:"connectFailure",callback:e})},j.prototype.__wait_for_chat_to_connect=function(e){if(T)e();else{var t=a.create_idempotent_callback(e);a.listen_for_event({namespace:"chat",type:"onReady",callback:t})}},j.prototype.__SPI_visitorIsAvailable=function(){var e=this,t=e.__last_presence.get();return"chat"==t},j.prototype.__SPI_visitorIsBusy=function(){var e=this,t=e.__last_presence.get();return"dnd"==t},j.prototype.__SPI_visitorIsAway=function(){var e=this,t=e.__last_presence.get();return"away"==t},j.prototype.__SPI_isConversing=function(){var e=this;return e.__is_conversing.get()===!0?!0:!1},j.prototype.__SPI_beginConversation=function(e){var t=this;t.__is_conversing.get()!==!0&&(t.__is_conversing.set(!0),a.trigger_event({namespace:"chat",type:"beginConversation",__spi_message_type:e}))},j.prototype.__SPI_onConversationBegin=function(e){a.listen_for_event({namespace:"chat",type:"beginConversation",callback:e})},j.prototype.__SPI_endConversation=function(){var e=this;e.__is_conversing.set(!1)},j.prototype.__SPI_onConversationEnd=function(e){a.listen_for_event({namespace:"chat",type:"endConversation",callback:e})},j.prototype.__SPI_onEndedStateChanged=function(e){var t=this;a.listen_for_event({namespace:"chat",type:"endedStateChange",callback:function(){t.__SPI_getEndedState(e)}})},j.prototype.__SPI_getEndedState=function(e){e({is_ended:this.__is_ended.get(),next_conversation_id:this.__next_conversation_id.get(),is_conversing:this.__SPI_isConversing()})},j.prototype.onBeginConversation=function(e){a.listen_for_event({namespace:"chat",type:"beginConversation",callback:e})},j.prototype.__initialize_conversation_tracking=function(){var e=this;e.onMessageToOperator(function(t){t.message.__SPI_notification!==!0&&e.__SPI_beginConversation("visitor_msg")}),e.onMessageToVisitor(function(t){t.message.__SPI_notification!==!0&&e.__SPI_beginConversation("operator_msg")})},j.prototype.__SPI_getConversationUUID=function(){return olark._.identityManager.getConversationId()},j.prototype.__SPI_getVisitorUUID=function(){return olark._.identityManager.getVisitorId()},j.prototype.__SPI_getLegacyConfig=function(){return a.run_legacy_code(function(e){return e.hbl.config})},j.prototype.__SPI_queryCurrentGroup=function(e){e({group:this.__session_connection.getGroupForThisPage()})},j.prototype.__SPI_disableEventConnection=function(){M=!0},j.prototype.__SPI_enableEventConnection=function(){M=!1},j.prototype.__SPI_getLegacySiteId=function(){return olark._.identityManager.getSiteId()},j.prototype.__SPI_sendRawMessageToVisitor=function(e){var t=this,n=e.body,i=e.nickname,o=[i,n,t.__get_next_message_sequence_id_that_is_server_safe()];a.run_legacy_code(function(e){e.hbl.client.incoming_pipeline.run(o)})},j.prototype.__SPI_sendRawMessageToOperator=function(e){var t=this,n=e.body;t.__send_and_deliver_message_from_visitor({legacy_message_tuple:[null,n,0]})},j.prototype.__handleHighTrafficConfiguration=function(e){var t=this;if(t.__is_connection_upgraded.get()!==!0&&e.system&&e.system.forced_polling_in_seconds_when_online_but_not_chatting){var n=e.system.forced_polling_in_seconds_when_online_but_not_chatting,i=hbl.client.pollingmanager.getMinAvailablePollTime();hbl.client.pollingmanager.setMinAvailablePollTime(1e3*n);var o=function(){t.__is_connection_upgraded.get()||(t.__is_connection_upgraded.set(!0),hbl.client.pollingmanager.setMinAvailablePollTime(i),hbl.client.pollingmanager.startNextPollNow())};hbl.eventmgr.register("habla_window_changed",function(e){"expand"===e.type&&o()}),olark("api.box.onExpand",o)}},j.prototype.__SPI_connectToRpcServers=function(e){e=e||{};var t=this,n=t.__conf;if(E!==!0)if(E=!0,t.__hasconnected.set(!0),olark._.P("getconnection"),t.onReady(function(){olark._.P("connection")}),M);else{r.hblJavaScriptVersion="api-1.2.1",r.hbl_hostname=n.system.legacy_rpc_server||r.hbl_hostname||"olark.com/rpc",hbl.config=wc_config();var i=hbl.config;i.vars.no_system_messages=!0,i.vars.disable_rpc_state=!0,"chatting"==n.system.show_in_buddy_list&&"undefined"==typeof n.system.forced_polling_in_seconds_when_online_but_not_chatting&&(n.system.forced_polling_in_seconds_when_online_but_not_chatting=300),t.__handleHighTrafficConfiguration(n),n.system.path&&(i.vars.cookie_path=n.system.path,i.vars.hbl_cookie_path=n.system.path),n.system.disable_offline_messaging_fallback&&o.count("disable_offline_messaging_fallback");for(var a in n.system)"function"!=typeof n.system[a]&&(i.vars[a]=n.system[a]);for(var s in n.box)"function"!=typeof n.box[s]&&(i.vars[s]=n.box[s]);if(/AppleWebKit/.test(navigator.appVersion))for(var l=document.getElementsByTagName("object"),_=0;_<l.length;_++){var c=l[_].data||"";if(/\.swf/.test(c)){i.vars.disable_expand_text_input=!0;break}}var u=function(e,t){return"undefined"==typeof e?t:e};i.vars.top_margin=u(n.box.vertical_offset,i.vars.top_margin),i.vars.bottom_margin=u(n.box.vertical_offset,i.vars.bottom_margin),i.vars.right_margin=u(n.box.horizontal_offset,i.vars.right_margin),i.vars.left_margin=u(n.box.horizontal_offset,i.vars.left_margin);var h=function(e,t){i.vars[e]=t||n.system[e]};if(h("before_chat_text",n.locale.welcome_title||n.box.welcome_title),h("in_chat_text",n.locale.chatting_title),h("not_available_text",n.locale.unavailable_title||n.box.unavailable_title),h("busy_text",n.locale.busy_title),h("away_text",n.locale.unavailable_title),h("offline_message",n.locale.away_message),h("welcome_msg",n.locale.welcome_message||n.box.welcome_message),h("busy_message",n.locale.busy_message),h("say_text",n.locale.chat_input_text),h("habla_name_input_text",n.locale.name_input_text||n.system.field_text_for_name),h("habla_offline_email_text",n.locale.email_input_text||n.system.field_text_for_email),h("habla_offline_phone_text",n.locale.phone_input_text),h("habla_offline_body_text",n.locale.offline_note_message||n.system.field_for_offline_message_body||n.system.information_text_when_offline),h("habla_offline_submit_value",n.locale.send_button_text||n.system.button_text_for_send),h("habla_offline_sent_text",n.locale.offline_note_thankyou_text||n.system.offline_message_thankyou_text),h("email_body_error_text",n.locale.offline_note_error_text||n.system.offline_message_validation_error_text),h("sending_text",n.locale.offline_note_sending_text||n.system.offline_message_sending_text),h("operator_is_typing_text",n.locale.operator_is_typing_text),h("operator_has_stopped_typing_text",n.locale.operator_has_stopped_typing_text),h("pre_chat_error_text",n.locale.introduction_error_text),h("pre_chat_message",n.locale.introduction_messages),h("pre_chat_submit",n.locale.introduction_submit_button_text),h("check_for_status",n.locale.loading_title),h("send_text",n.locale.send_button_text),n.system.always_create_new_session&&(i.vars.disable_set_cookies=!0,i.vars.disable_get_cookies=!0),i.vars.start_passive&&o.warn("start_passive mode is not enabled in the new Javascript"),i.vars.max_milliseconds_conversation_can_be_idle=i.vars.max_milliseconds_conversation_can_be_idle||olark._.maxMillisecondsConversationCanBeIdle,n.box.inline){i.setInline(1),i.vars.start_expanded="undefined"==typeof n.box.start_expanded?1:n.box.start_expanded,i.vars.enable_buttons=!1;
var d=document.getElementById("olark-box-container");d&&(d.id="habla_window_div")}var p=function(){function o(e,t){n.locale[e]=n.locale[e]||t}var a=function(){var e=olark._.identityManager.getSiteId(),i=olark._.cookieManager.get("_ok"),o=t.__SPI_isConversing(),a=n.system.high_priority_site?!0:!1;i?i!=e&&(o&&!a||(hbl.config.vars.disable_get_cookies=!0,olark._.cookieManager.set("_ok",e))):olark._.cookieManager.set("_ok",e)},s=e.__legacy_site_id||t.__conf.system.olark_key;r.hblHasinit=1,hbl.post_started=void 0,s&&olark._.identityManager.setSiteId(s),hbl.config=hbl.config||wc_config();var l=["expand_on_receive_message"];n.Notify&&l.push("incoming_notification"),(n.StatusElements||n.CalloutBubble)&&l.push("away_div_handler"),a(),wc_init_post(l),o("ended_chat_message",i.vars.ended_chat_message),o("in_chat_text",i.vars.in_chat_text)};t.__conf.system.disable_visitor_composing&&(olark.__legacy_shim.disableComposing=!0),I||T?t.__wait_for_chat_to_connect(function(){t.__SPI_disconnect(),p()}):p()}},j.prototype.__get_message_history=function(){var e=this;return e.__data_history.get()||e.__conversation_message_history},j.prototype.__SPI_setMessageHistory=function(e){var t=this;t.__conversation_message_history=e,a.run_legacy_code(function(e){0===e.hbl.client.buffer.length&&(e.hbl.client.buffer=[[null,"",.2]])}),t.__data_history.set(e)},j.prototype.__SPI_disableChatConnection=function(){hbl.util.append_script=function(){},hbl.client.jsonproxy.prototype.do_nrpc_call=function(){}},j.prototype.__SPI_disconnect=function(){var e=this;e.__session_connection.disconnect(),e.__SPI_setMessageHistory([]),r.hblHasinit=void 0,hbl.client.messageq=[],hbl.client.jsonthrottle_locked=!1,olark._.identityManager.deleteConversationId(),hbl.client.pollingmanager.stop(),hbl.client.pollingmanager.reset(),hbl.config=wc_config(),hbl.config.merge({vars:{habla_sizebutton_text_expanded:"_",habla_sizebutton_text_compressed:"^",habla_closebutton_text:"x",habla_popout_text:">",habla_end_popout_text:"&lt;&lt;",corner_position:"BR",bottom_margin:10,right_margin:10,left_margin:10,top_margin:10}}),hbl.config.vars.poll=!0,habla_window.config=hbl.config,habla_window.theme.config=hbl.config,I=!1,T=!1,a.trigger_event({namespace:"chat",type:"disconnect"})},j.prototype.__SPI_getVisitorGeolocation=function(){return L.geolocation||null},j.prototype.__SPI_getVisitorIP=function(){return L.browser_ip||null},j.prototype.__SPI_isPremiumUser=function(){return hbl.client.ssl?!0:!1},j.prototype.__SPI_hasConnectedAlready=function(){var e=this;return e.__hasconnected.get()?!0:!1},j.prototype.__SPI_getLastOperatorPresence=function(e){var t=this;t.whenDataReady(function(){var n=t.__last_op_presence.get();e(n)})},j.prototype.__send_and_deliver_message_from_visitor=function(e){var t=this,n=e.legacy_message_tuple;if("undefined"==typeof n)throw new Error("'legacy_message_tuple' required");n[2]=n[2]||t.__get_next_message_sequence_id_that_is_server_safe();var i=new q({legacy_message_tuple:n,send_event_type:"messageFromVisitor",deliver_event_type:"deliveryOfMessageFromVisitor",final_delivery_action:function(){t.__session_connection.send_message({body:i.get_processed_body()})}});i.send(),i.deliver()},j.prototype.__send_and_deliver_message_from_operator=function(e){var t=this,n=e.legacy_message_tuple,i=e.is_automated,o=n&&n[1]&&/^\s*$/.test(n[1])?!0:!1;if("undefined"==typeof n)throw new Error("'legacy_message_tuple' required");if("undefined"==typeof i)throw new Error("'is_automated' required");if(!o){n[2]=n[2]||t.__get_next_message_sequence_id_that_is_server_safe();var r=new q({legacy_message_tuple:n,is_automated:i,__SPI_notification:e.__SPI_notification,send_event_type:"messageFromOperator",deliver_event_type:"deliveryOfMessageFromOperator",final_delivery_action:function(){a.run_legacy_code(function(e){var t=[n[0],r.get_processed_body(),n[2]];e.hbl.client.append([t])})}});r.send(),r.deliver()}},j.prototype.__determine_presence_from_nrpc_event=function(e){var t=e.opavailable?!0:!1,n=null;if(t)switch(e.status){case"available":case"chat":n="available";break;case"busy":case"dnd":case"offline":case"away":case"xa":n="away";break;default:n="away"}else n="away";return n},j.prototype.__initialize_legacy_connection_and_messaging_handlers=function(){var e=this;if(!N){O=e.__last_op_presence.get()||"away",N=!0,hbl.eventmgr.register("chat_started",function(e){I=!0,a.trigger_event({namespace:"chat",type:"connectBegin"}),L={browser_ip:e.browser_ip,geolocation:e.geolocation}},0),hbl.eventmgr.register("resend_nickname",function(){e.__session_connection.__mark_nickname_update_pending(!0)},0),hbl.eventmgr.register("resend_status",function(){e.__session_connection.__mark_status_update_pending(!0)},0),hbl.eventmgr.register("offlineMessageToOperator",function(e){a.trigger_event({namespace:"chat",type:"offlineMessageToOperator",message:e})});var t=e.__is_ended.get();hbl.eventmgr.register("conversation_ended",function(n){t||(t=!0,e.__is_ended.set(!0),e.__next_conversation_id.set(n.next_conversation_id),a.trigger_event({namespace:"chat",type:"endedStateChange"}))},0),hbl.eventmgr.register("operator_composing",function(t){function n(e){this.composingMessage&&i();var t=document.createElement("p");t.className="habla_conversation_p_item hbl_pal_main_fg",t.innerHTML='<span class="olark-composing-message habla_conversation_person2 hbl_pal_local_fg">'+e+"</span>",t.children&&(t.children[0].style.color="rgb(200,200,200)",this.composingMessage=t,o.appendChild(this.composingMessage)),o.scrollTop=o.scrollHeight}function i(){if(this.composingMessage){clearTimeout(this.composingMessageRemovalTimeout);var e=this.composingMessage.parentNode||this.composingMessage.parent;e&&e.removeChild(this.composingMessage),this.composingMessage=!1}}var o=document.getElementById("habla_conversation_div");this.composingMessage=this.composingMessage||!1,(this.composingMessageRemovalHandlerSet?1:0)||(e.__SPI_onDeliveryOfMessageFromOperator(function(){i()}),this.composingMessageRemovalHandlerSet=!0),e.__SPI_onEndedStateChanged(function(e){e.is_ended&&i()});var a=hbl.config.vars.local_name_override||t.operator_nickname||"operator",r={active:function(){i()},composing:function(){n(a+" "+hbl.config.vars.operator_is_typing_text)},paused:function(){n(a+" "+hbl.config.vars.operator_has_stopped_typing_text),this.composingMessageRemovalTimeout=setTimeout(i,3e4)}};r.hasOwnProperty(t.composing_type)&&(clearTimeout(this.composingMessageRemovalTimeout),r[t.composing_type]())}),hbl.eventmgr.register("nrpc_data_ready",function(t){var n=e.__determine_presence_from_nrpc_event(t);e.__last_op_presence.set(n),P=!0,a.trigger_event({namespace:"chat",type:"dataReady"})}),hbl.eventmgr.register("operator_status_change",function(t){var n=e.__determine_presence_from_nrpc_event(t);switch(n){case"available":a.trigger_event({namespace:"chat",type:"operatorsAvailable",previously:O});break;case"away":a.trigger_event({namespace:"chat",type:"operatorsAway",previously:O})}O=n,e.__last_op_presence.set(O),T||(I=!1,T=!0,a.trigger_event({namespace:"chat",type:"onReady",after:function(){a.trigger_event({namespace:"SessionConnection",type:"afterReady"})}}))},d),e.__wait_for_chat_to_connect(function(){a.run_legacy_code(function(){habla_window.send_pipeline.add(function(t){return void e.__send_and_deliver_message_from_visitor({legacy_message_tuple:[null,t,null]})},h)})}),olark.__legacy_shim.pipeline_disabler=function(){return void 0},e.__wait_for_chat_to_connect(function(){hbl.client.incoming_pipeline.add(function(t){var n=t[0],i=t[1],r=parseFloat(t[2]||-1),s=e.__last_cmd_seq_id.get(),l=u.exec(i);if(l)if(parseFloat(s)!=s&&(o.warn("resetting last_command_index to 0, found a string instead"),o.count("reset_string_command_index"),s=0,e.__last_cmd_seq_id.set(s)),r>s){e.__last_cmd_seq_id.set(r);var _=l[1],c=l[2];c&&0===c.length&&(c=null),a.trigger_event({namespace:"chat",type:"commandFromOperator",nickname:n,name:_,body:c})}else o.warn("dropping command "+l[1]+" due to sequence ID mismatch "+r+"<="+s),o.count("dropped_command");else e.__send_and_deliver_message_from_operator({legacy_message_tuple:t,is_automated:!1});return t},h)})}},j.prototype.__SPI_getMessageHistory=function(e){var t=this.__get_message_history();return e&&e(t),t},j.prototype.__SPI_populatedLocalChatHistoryFromRpcServer=function(){var e=this;return!e.__has_local_history},j.prototype.__SPI_onPrechatInfoReceived=function(e){a.listen_for_event({namespace:"chat",type:"prechatInfoReceived",callback:e})},j.prototype.__initialize_legacy_history_tracking=function(){var e=this;if(!A){A=!0;var t=function(t){var i=parseFloat(e.__last_leg_seq_id.get());if(t.__legacy_sequence_id||(t.__legacy_sequence_id=e.__get_next_message_sequence_id_that_is_server_safe()),i<t.__legacy_sequence_id){e.__last_leg_seq_id.set(t.__legacy_sequence_id);var a=e.__get_message_history();n(a)||(o.error("expected message_history to be a list: "+a),a=[]),u.test(t.message.body)||a.push({nickname:t.message.nickname,body:t.message.body});var r=function(){a=a.slice(1,a.length),o.warn("trying to shrink message history, now has "+a.length+" entries"),a.length>0?e.__SPI_setMessageHistory(a,r):e.__SPI_setMessageHistory([])};e.__SPI_setMessageHistory(a,r)}};e.__SPI_onDeliveryOfMessageFromOperator(t),e.__SPI_onDeliveryOfMessageFromVisitor(t),hbl.eventmgr.register("chat_loaded",a.create_idempotent_callback(function(){a.trigger_event({namespace:"chat",type:"legacyChatLoaded"})}));olark.__legacy_shim.load_missed_messages=a.create_idempotent_callback(function(n){e.__has_local_history=0!==n.length&&e.__last_leg_seq_id.get();for(var i=0;i<n.length;){var o=n[i],a=o[0],r=o[1],s=o[2],l=e.__last_leg_seq_id.get(),_=u.test(o[1]);_||(e.__has_local_history?s>l&&e.__send_and_deliver_message_from_operator({legacy_message_tuple:o,is_automated:!1}):t({__legacy_sequence_id:parseFloat(s),message:{nickname:a,body:r}})),i++}});var i=e.__SPI_getMessageHistory();olark.__legacy_shim.has_messages_in_history=i&&i.length>0?!0:!1}},olark.declare({name:"__ChatApiHelper",startup:function(e,t){function n(){setTimeout(function(){try{var e=hbl.client.buffer.length>0,n=habla_window.getHeader()==t.system.before_chat_text;e&&n&&habla_window.setHeader(t.locale.in_chat_text)}catch(i){}},900)}var i=!1;olark.__legacy_shim.send_prechat_info=function(t){if(!i){i=!0;var n="";t.name&&t.name.length&&"undefined"!=t.name&&(e.visitor.addFullName(t.name),n+="\n    name: "+t.name),t.email&&t.email.length&&"undefined"!=t.email&&(e.visitor.addEmailAddress(t.email),n+="\n    email: "+t.email),t.phone&&t.phone.length&&"undefined"!=t.phone&&(e.visitor.updatePhoneNumber(t.phone),n+="\n    phone: "+t.phone),n||(n="Prechat survey left blank."),e.chat.sendNotificationToOperator({body:n}),a.trigger_event({namespace:"chat",type:"prechatInfoReceived"})}},e.chat.onMessageToVisitor(n),e.chat.onMessageToOperator(n);var o=e.data.getConversationObject({key:"lock",initialValue:!1}),s=null,l=null,_=e.data.getConversationObject({key:"isFirstBusyCommand",initialValue:!0}),c=function(){s||(s=setInterval(function(){h()},1e3*w),l=setInterval(function(){e.chat.sendNotificationToOperator({body:"this visitor is still locked into chat, to unlock this visitor type !unlock"})},1e3*k))},u=function(){s&&(clearInterval(s),clearInterval(l),s=null,l=null)},h=function(){a.run_legacy_code(function(e){e.hbl.client.sendcommand("return_long_poll_now","")})};e.chat.onReady(function(){o.get()===!0?c():u()}),e.chat.onCommandFromOperator(function(n){switch(n.command.name.toLowerCase()){case"lock":o.set(!0),e.chat.sendNotificationToOperator({body:"visitor has been locked into this chat, to unlock this visitor type !unlock"}),c();break;case"unlock":o.set(!1),e.chat.sendNotificationToOperator({body:"visitor has been unlocked from this chat"}),u();break;case"busy":var i=t.locale.operator_busy_message_update||"Just checking in - I'm still busy chatting with {{ active_conversation_count }} other customers. I'll be with you as soon as I can.";_.get()&&(i=t.locale.operator_busy_message||"Sorry, I'm currently a bit busy at the moment with {{ active_conversation_count }} other customers. I'll be with you as soon as I can.",e.chat.sendNotificationToOperator({body:"Visitor has been queued. Simply send a message to start chatting and remove them from the queue."}),_.set(!1));var r=parseInt(n.command.body,10)||"";e.chat.sendNotificationToVisitor({body:i.replace(/\{\{\s*active_conversation_count\s*\}\}/g,r)}),a.trigger_event({namespace:"chat",type:"operatorIsBusy"});break;case"transfer":e.chat.__SPI_unlockFromCurrentGroup();break;case"name":var s=n.command.body;e.visitor.updateFullName({fullName:s}),e.chat.sendNotificationToOperator({body:"remembering visitor name as "+s});break;case"email":var l=n.command.body;e.visitor.updateEmailAddress({emailAddress:l}),e.chat.sendNotificationToOperator({body:"remembering visitor email as "+l});break;case"phone":var h=n.command.body;e.visitor.updatePhoneNumber({phoneNumber:h}),e.chat.sendNotificationToOperator({body:"remembering visitor phone number as "+h});break;case"end":olark("api.visitor.getDetails",function(n){var i=n.messageCountForThisVisit>0;i&&(e.chat.sendNotificationToVisitor({body:t.locale.ended_chat_message}),a.trigger_event({namespace:"chat",type:"endConversation"}))})}}),e.box.onDismiss(function(){e.chat.__SPI_endConversation()}),e.chat.onBeginConversation(function(){e.chat.__SPI_lockToOperatorGroup(t.system.group||t.system.olark_group||null)}),e.chat.__SPI_lockToExistingOperatorGroupIfGiven(t.system.group||t.system.olark_group||null),t.system.forced_rpc_server&&(r.hbl_hostname=t.system.forced_rpc_server,r.hblrpcTrick=0)}}),olark.extend("__ChatApiHelper"),t.exports=j},{"./ExtensionManager":36,"./Logger":46,"./corehelpers":54,"./data":55,"./legacyglobals":58,"./plugins/PrechatSurveyPlugin":89,json3:12}],30:[function(e,t){var n,i;i=e("underscore"),n=function(){function e(e){this._client=e.client,this._visitorName=this._client.myname}return e.prototype.didBegin=function(){return this._client.chatting||this.hasMessages()},e.prototype.hasMessages=function(){return this._client.buffer.length>0},e.prototype.hasMessagesFromVisitor=function(){var e,t=this;return e=i.any(this._client.buffer,function(e){var n;return n=e[0],n===t._visitorName})},e.prototype.hasMessagesFromOperator=function(){var e,t=this;return e=i.any(this._client.buffer,function(e){var n;return n=e[0],n!==t._visitorName})},e.prototype.needsPrechat=function(){return(!this.didBegin()||this.hasMessagesFromOperator())&&!this.hasMessagesFromVisitor()},e}(),t.exports=n},{underscore:15}],31:[function(e,t){t.exports={feedback_survey_question_chat_text:"How satisfied were you with this chat?",feedback_survey_question_operator_intelligence_text:"How knowledgeable was the chat agent?",feedback_survey_question_operator_speed_text:"How responsive was the chat agent?",feedback_survey_question_operator_attitude_text:"How friendly was the chat agent?",feedback_survey_question_1_text:"Question 1 of 5",feedback_survey_question_2_text:"Question 2 of 5",feedback_survey_question_3_text:"Question 3 of 5",feedback_survey_question_4_text:"Question 4 of 5",feedback_survey_question_5_text:"Question 5 of 5",feedback_survey_question_chat_low:"Not at all satisfied",feedback_survey_question_chat_high:"Extremely satisfied",feedback_survey_question_operator_intelligence_low:"Not at all knowledgeable",feedback_survey_question_operator_intelligence_high:"Extremely knowledgeable",feedback_survey_question_operator_speed_low:"Not at all responsive",feedback_survey_question_operator_speed_high:"Extremely responsive",feedback_survey_question_operator_attitude_low:"Not at all friendly",feedback_survey_question_operator_attitude_high:"Extremely friendly",feedback_survey_question_additional_feedback_text:"Additional Feedback.",feedback_survey_button_next:"Next",feedback_survey_button_submitting:"Submitting",feedback_survey_button_finish:"Finish",feedback_survey_end_message:"Thank you for your feedback :)",feedback_survey_submission_error_message:"There was an error submitting your answer, please try again.",cobrowsing_notify_visitor_end_text:"Cobrowsing has ended.",cobrowsing_confirm_control_text:"Would you like the operator to take control of your browser?",cobrowsing_notify_visitor_control_text:"The operator is now controlling your browser.",cobrowsing_visitor_confirm_allow_message:"Do you want to allow the operator to view your browser window?",cobrowsing_visitor_confirm_allow_button_start:"Start sharing.",cobrowsing_visitor_confirm_allow_button_decline:"Decline.",cobrowsing_visitor_allow_approve_message:"You're now sharing your browser.",cobrowsing_allow_approve_button_stop:"End sharing.",cobrowsing_notify_visitor_decline_text:"Cobrowsing declined.",cobrowsing_notify_visitor_browser_not_supported:"We are sorry, but it looks like your internet browser does not support cobrowsing. Cobrowsing is currently only available in modern browsers.",cobrowsing_notify_operator_browser_not_supported:"We are sorry, but it looks like the visitor's internet browser does not support cobrowsing. Cobrowsing is currently only available in modern browsers.",cobrowsing_notify_operator_end_text:"Visitor has ended cobrowsing.",cobrowsing_notify_operator_decline_text:"The visitor has declined the cobrowse session.",cobrowsing_notify_operator_slow_connection_text:"Looks like connecting with the browser is going slowly, please contact us if this happens often",cobrowsing_notify_operator_start_conversation_text:"Please start a conversation before requesting to share the visitors browser window.",cobrowsing_notify_operator_share_link_text:"See what they see",cobrowsing_notify_operator_waiting_to_accept_text:"Waiting for visitor to accept cobrowsing...",cobrowsing_notify_operator_connecting_text:"Connecting with the visitor's browser...",cobrowsing_notify_operator_decline_share_text:"The visitor declined the cobrowsing session.",cobrowsing_notify_operator_unable_to_start_text:"Unable to start cobrowsing session, please contact us if this happens often"}},{}],32:[function(e,t){function n(e){function t(e,t,n){e.addEventListener?e.addEventListener(t,n,!1):e.attachEvent?e.attachEvent("on"+t,n):e["on"+t]=n}function n(){var e=document.location.href,t=e.split("#"),n="__olarkpg__="+Math.random(),i=/__olarkpg__=[^&]+/;return i.test(e)?e.replace(i,n):/\?/.test(e)?t[0]+"&"+n+(t[1]||""):t[0]+"?"+n+(t[1]||"")}function i(e){var n=document.createElement("a");return n.style.display="block",n.id="olark-inspector-"+e.id,n.href=e.href||"#",t(n,"click",e.onclick),n.innerHTML=e.content,n}function o(e,t){var n=document.createElement("div");return n.id="olark-inspector-"+e,n.innerHTML=t,n}function a(){s("api.visitor.__SPI_setIsInspecting",!1),l.style.display="none",l=null}function r(){function e(){r(function(e){_.innerHTML="";for(var n=0;n<e.length;n++)_.appendChild(e[n]);var i=document.createElement("a");i.innerHTML="close",function(e){e.display="block",e.position="absolute",e.top="0px",e.right="0px",e["text-decoration"]="none",e.color="#ccc"}(i.style),i.href="#",t(i,"click",function(){return a(),!1}),_.appendChild(i)})}function r(e){s("api.visitor.getDetails",function(t){e([o("olark-header","<strong style='color: #aaa'>OLARK INSPECTOR</strong>"),o("olark-page-count",["visitor from <strong>"+t.city+", "+t.region+", "+t.country+"</strong>","viewed <strong>"+t.pageCountForThisVisit+"</strong> pages","in <strong>"+t.secondsSpentForThisVisit+"</strong> seconds,","and has chatted <strong>"+t.conversationCount+"</strong> times in the past,","and <strong>"+(t.isConversing?"is conversing now":"has not conversed")+"</strong>"].join(" ")),i({id:"start-new-visitor",content:"pretend to be a brand-new visitor",href:n(),onclick:function(){s._.cookieManager.erase("hblid"),s._.cookieManager.erase("olfsk"),s._.cookieManager.erase("wcsid"),s._.cookieManager.erase("_okgid")}}),i({id:"start-new-conversation",content:"pretend this is a new visit to the site",href:n(),onclick:function(){s._.cookieManager.erase("wcsid"),s._.cookieManager.erase("_okgid")}}),i({id:"visit-another-page",content:"pretend to change pages",href:n()})])})}if(!l){l=document.createElement("div");var _=document.createElement("ul");!function(e){e.position="relative",e.width="400px",e.margin="0px",e.marginLeft=e.marginRight="auto",e.padding="10px",e.fontFamily="monospace",e.color="black",e.background="white",e.opacity="0.90",e["list-style-type"]="none",e["-moz-box-shadow"]=e["-webkit-box-shadow"]=e["box-shadow"]="0px 2px 25px #999"}(_.style),function(e){e.position="fixed",e.bottom="0px",e.width="98%"}(l.style),l.appendChild(_),document.body.appendChild(l),e(),s("api.visitor.onChange",e)}}var s=e.olark,l=null;s("api.visitor.__SPI_getIsInspecting",function(e){e?r():s("api.chat.onCommandFromOperator",function(e){"develop"==e.command.name.toLowerCase()&&(s("api.visitor.__SPI_setIsInspecting",!0),r())})})}t.exports=n},{}],33:[function(e,t){(function(n){var i,o,a,r;r=e("url"),o=100,a={OLARK_HOST:function(e){var t;return/^https?:\/\//.test(e)||(e="http://"+e),t=r.parse(e).host,/\.olark\.net(\:\d+)?$/.test(t)||(t=null),t},OLARK_DEBUG:function(e){return"true"===e||e===!0?!0:"false"===e||e===!1?!1:void 0}},i=function(){function e(e){null==e&&(e={}),this._localStorage=e.localStorage||n.localStorage,this._logger=e.logger||("undefined"!=typeof window&&null!==window?window.console:void 0),(e.document||"undefined"!=typeof document&&null!==document)&&(this._document=e.document||document)}return e.prototype.get=function(e){var t,n;return(t=a[e])?(n=this._getKeyFromQuery(e),n=null!=n?n:this._getKeyFromStorage(e),n&&(n=t(n)),this._cacheOrRemoveValue(e,n),n):void 0},e.prototype._getKeyFromQuery=function(e){var t,n,i;if(this._document)return i=null,t=new RegExp(e+"=([^&]*)"),n=this._document.location.search.match(t),n&&(i=this._convertValue(n[1])),i},e.prototype._getKeyFromStorage=function(e){var t;return null!=(t=this._localStorage)?t.getItem(e):void 0},e.prototype._cacheOrRemoveValue=function(e,t){var n,i,a;return null!=t?(t.length>o&&(null!=(n=this._logger)&&n.warn("environment variable cannot exceed "+o+" bytes, trimming value"),t=t.toString().slice(0,o)),null!=(i=this._localStorage)?i.setItem(e,t):void 0):null!=(a=this._localStorage)?a.removeItem(e):void 0},e.prototype._convertValue=function(e){return/^(true|false)$/.test(e)&&(e="true"===e),/^null$/.test(e)&&(e=null),e},e}(),t.exports=i}).call(this,"undefined"!=typeof self?self:"undefined"!=typeof window?window:{})},{url:22}],34:[function(e,t){(function(n){var i,o,a,r,s;a=e("./Logger").getDefaultLogger(),s=0,o=function(){return""+(new Date).getTime().toString()+s++},r=function(e){return JSON.parse(e||"null")},i=function(){function e(e){null==e&&(e={}),this._cookies=e.cookies||olark._.cookieManager,this._localStorage=e.localStorage||n.localStorage,this._logger=e.logger||a,this._location=e.location||n.location}return e.prototype.runAll=function(){return this.detectSwitchBetweenLocalStorageContexts()},e.prototype.detectSwitchBetweenLocalStorageContexts=function(){var e,t,n,i;return null!=this._localStorage&&(e=r(this._cookies.get("_okdetect",!0)),i=r(this._localStorage.getItem("_okdetect")),n={token:o(),proto:this._location.protocol,host:this._location.host},e||(this._cookies.set("_okdetect",JSON.stringify(n)),e=n),i||(this._localStorage.setItem("_okdetect",JSON.stringify(n)),i=n),e.token!==i.token)?(t=!1,this._logger.count("switched_storage_context"),e.proto!==i.proto&&(this._logger.count("switched_storage_context_due_to_ssl_transition"),t=!0),e.host!==i.host&&(this._logger.count("switched_storage_context_due_to_host_transition"),t=!0),t||this._logger.count("switched_storage_context_due_to_unknown_reason"),this._cookies.set("_okdetect",JSON.stringify(n)),this._localStorage.setItem("_okdetect",JSON.stringify(n))):void 0},e}(),t.exports=i}).call(this,"undefined"!=typeof self?self:"undefined"!=typeof window?window:{})},{"./Logger":46}],35:[function(e,t){function n(){return olark.__core.api.ApiInstance}var i=e("./corehelpers"),o=function(e){var t=this;if(t.__name=e.name,t.__startup=e.startup,"undefined"==typeof t.__name)throw new Error("[olark] 'name' required");if("undefined"==typeof t.__startup)throw new Error("[olark] 'startup' required");t.__version=e.version||null,t.__source=e.source||null};!function(e){e.get_name=function(){var e=this;return e.__name},e.get_version=function(){var e=this;return e.__version},e.get_source=function(){var e=this;return e.__source},e.get_pretty_string=function(){var e=this,t=e.__name;return e.__version&&e.__source?t+=" (version "+e.__version+", from "+e.__source+")":e.__version&&(t+=" (version "+e.__version+")"),t},e.activate=function(e){var t=this,o=e.configuration;if("undefined"==typeof o)throw new Error("[olark] 'configuration' required");var a=/__.+/.test(t.__name),r=a?"__inline":t.__name;if(o[r]&&o[r].enabled===!1);else{var s=n(),l=new s({conf:o,namespace:r,extension_name:t.__name});t.__startup(l,o),i.trigger_event({namespace:"Extension",type:"extensionActivated"})}}}(o.prototype),t.exports=o},{"./corehelpers":54}],36:[function(e,t){function n(){return olark._&&olark._.plugins?olark._.plugins:window.olark.__buildinfo.jshost+"/javascript/plugins"}var i=e("./Logger").getDefaultLogger(),o=e("./corehelpers"),a=/^\s*(__Extension0\..+|__ChatApiHelper|__BoxApiHelper|[A-Z]\w+)\s*$/,r=/^\s*(api|box|browser|chat|data|extensions|system|olark|.*olark.*)\s*$/,s=6,l=function(){var e=this;e.__extension_specs=[],e.__extension_specs_by_name={},e.__extensions_by_name={},e.__extensions_by_source={},e.__extensions_by_name_and_version={},e.__extensions_by_name_and_source={},e.__extensions_by_name_and_version_and_source={},e.__disabled_extension_lookup={}};!function(e){var t=null;l.get_instance=function(){return t=t||new l};var _=0;l.get_next_extension_name=function(){return _+=1,"__Extension0."+_},e.__lazy_load_data_structures=function(e){var t=this,n=e.name,i=e.version,o=e.source;t.__extensions_by_name[n]=t.__extensions_by_name[n]||[],t.__extensions_by_source[o]=t.__extensions_by_name[o]||[],t.__extensions_by_name_and_version[n]=t.__extensions_by_name_and_version[n]||{},t.__extensions_by_name_and_version[n][i]=t.__extensions_by_name_and_version[n][i]||[],t.__extensions_by_name_and_source[n]=t.__extensions_by_name_and_source[n]||{},t.__extensions_by_name_and_source[n][o]=t.__extensions_by_name_and_source[n][o]||[],t.__extensions_by_name_and_version_and_source[n]=t.__extensions_by_name_and_version_and_source[n]||{},t.__extensions_by_name_and_version_and_source[n][i]=t.__extensions_by_name_and_version_and_source[n][i]||{},t.__extensions_by_name_and_version_and_source[n][i][o]=t.__extensions_by_name_and_version_and_source[n][i][o]||[]},e.enable_extension=function(e){this.__disabled_extension_lookup[e]=!1},e.disable_extension=function(e){this.__disabled_extension_lookup[e]=!0},e.is_enabled=function(e){return!this.__disabled_extension_lookup[e]},e.get_expected_source_for_extension=function(e){var t=this;if("undefined"==typeof e.name)throw new Error("[olark] 'name' required for extension source lookup");var i=e.name,o=a.test(i)?!1:!0;o=o||r.test(i.toLowerCase()),o=o||/.*_.*/.test(i);var s=!!t.__extensions_by_name[i],l=!t.is_enabled(i);if(s||l)return null;if(o)return null;for(var _="",c=0;c<i.length;c++){var u=i[c]||i.slice(c,c+1);/[ABCDEFGHIJKLMNOPQRSTUVWXYZ]/.test(u)?(_.length>0&&(_+="-"),_+=u.toLowerCase()):_+=u}var h=n(),d=h+"/"+_+".js?v=1458320193497";return d},e.register_declared_extension=function(e){var t=this,n=e.extension;if("undefined"==typeof n)throw new Error("[olark] 'extension' required");var i=n.get_name(),a=n.get_version(),r=n.get_source();r&&o.is_relative_url({url:r})&&(r=null),t.__lazy_load_data_structures({name:i,version:a,source:r}),t.__extensions_by_name[i].push(n),t.__extensions_by_source[r].push(n),t.__extensions_by_name_and_version[i][a].push(n),t.__extensions_by_name_and_source[i][r].push(n),t.__extensions_by_name_and_version_and_source[i][a][r].push(n),o.trigger_event({namespace:"ExtensionManager",type:"registeredExtension"})},e.for_each_extension_spec=function(e){for(var t=this,n=t.__extension_specs.length,a=t.__extension_specs,r=0;n>r;)!function(t){o.try_and_optionally_catch(function(){e(t,a)},function(e){i.error("error while iterating over required extension spec: "+t+" error was: "+e.toString())})}(t.__extension_specs[r]),r++},e.register_extension_spec=function(e){var t=this,n=e.extension_spec;if("undefined"==typeof n)throw new Error("[olark] 'extension_spec' required");var a=n.get_name(),r=n.get_version(),s=n.get_source();s&&o.is_relative_url({url:s})&&(s=null);var l=!t.is_enabled(a);if(!l){var _=t.__extension_specs_by_name[a];if(!_||_.get_source()!==n.get_source()){if(_){var c=_.get_version(),u=_.get_source();r&&s&&c&&u?(r!=c||s!=u)&&i.warn("conflicting extensions: "+n.get_pretty_string()+" and "+_.get_pretty_string()):r&&c?r!=c&&i.warn("conflicting extensions: "+n.get_pretty_string()+" and "+_.get_pretty_string()):s&&u&&s!=u&&i.warn("conflicting extensions: "+n.get_pretty_string()+" and "+_.get_pretty_string())}n.begin_download(),t.__extension_specs.unshift(n),t.__extension_specs_by_name[a]=n,o.trigger_event({namespace:"ExtensionManager",type:"registeredExtensionSpec"})}}},e.search_for_extension=function(e){var t=this,n=e.name,i=e.version,a=e.source,r=e.extension_spec;if(r&&(n=r.get_name(),i=r.get_version(),a=r.get_source()),a&&o.is_relative_url({url:a})&&(a=null),a=null,t.__lazy_load_data_structures({name:n,version:i,source:a}),n&&i&&a)return t.__extensions_by_name_and_version_and_source[n][i][a];if(n&&i)return t.__extensions_by_name_and_version[n][i];if(n&&a)return t.__extensions_by_name_and_source[n][a];if(i&&a)throw new Error("[olark] cannot search by version and source");if(n)return t.__extensions_by_name[n];if(a)return t.__extensions_by_source[a];throw new Error(i?"[olark] cannot search by version":"[olark] missing search criteria")},e.assert_extension_name_is_valid=function(e){if(e.length<s)throw new Error("[olark] extensions cannot be named '"+e+"', names must be more than "+s+" letters long");if(!a.test(e))throw new Error("[olark] extensions cannot be named '"+e+"', names must start with a capital alphabetic letter and contain only alpha characters");if(r.test(e.toLowerCase()))throw new Error("[olark] extensions cannot be named '"+e+"', that name is protected for internal use")}}(l.prototype),t.exports=l},{"./Logger":46,"./corehelpers":54}],37:[function(e,t){var n=e("./corehelpers"),i=e("./ExtensionManager"),o=function(e){var t=this;if(t.__name=e.name,"undefined"==typeof t.__name)throw new Error("[olark] 'name' required");t.__version=e.version||null,t.__source=e.source||i.get_instance().get_expected_source_for_extension({name:t.__name})};!function(e){e.get_name=function(){var e=this;return e.__name},e.get_version=function(){var e=this;return e.__version},e.get_source=function(){var e=this;return e.__source},e.get_pretty_string=function(){var e=this;return e.__name&&e.__version&&e.__source?e.__name+" (version "+e.__version+", from "+e.__source+")":e.__name&&e.__version?e.__name+" (version "+e.__version+")":e.__name&&e.__source?e.__name+" (from "+e.__source+")":e.__name},e.begin_download=function(){var e=this;e.__source&&n.async_script_load({url:e.__source})},e.is_downloaded=function(){var e=this,t=i.get_instance().search_for_extension({extension_spec:e});return t.length>0?!0:!1},e.when_downloaded=function(e){var t=this,i=!1,o=function(){t.is_downloaded()&&!i&&(i=!0,e())};o(),n.listen_for_event({namespace:"ExtensionManager",type:"registeredExtension",callback:o})}}(o.prototype),t.exports=o},{"./ExtensionManager":36,"./corehelpers":54}],38:[function(e,t){var n,i;i=e("./LazyModuleProvider"),n=function(){function e(e){var t,n=this;this._olark=e.olark||function(){throw new Error("olark required for LazyModule")}(),this._path=e.path||function(){throw new Error("path required for LazyModule")}(),this._lazyModuleProvider=(t=this._olark._).lazyModuleProvider||(t.lazyModuleProvider=new i({download:null!=e?e.download:void 0})),this._lazyModuleProvider.on(this._path,function(e){return n._module=e}),this._module=this._lazyModuleProvider.get(this._path)
}return e.prototype.get=function(e){return this._module?e(this._module):(this._lazyModuleProvider.on(this._path,e),this._lazyModuleProvider.download(this._path))},e}(),t.exports=n},{"./LazyModuleProvider":39}],39:[function(e,t){var n,i,o,a,r,s=function(e,t){return function(){return e.apply(t,arguments)}},l={}.hasOwnProperty,_=function(e,t){function n(){this.constructor=e}for(var i in t)l.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};i=e("events").EventEmitter,n=e("./Env"),a=e("./corehelpers"),r=new n,o=function(e){function t(e){this.provide=s(this.provide,this),this._cache={},this._download=(null!=e?e.download:void 0)||function(e){return a.async_script_load({url:e})},this._downloading={},this._host=r.get("OLARK_HOST")||"static.olark.com"}return _(t,e),t.prototype.get=function(e){return this._cache[e]},t.prototype.download=function(e){var t;if(!this._downloading[e])return this._downloading[e]=!0,t=this._host+"/"+e+".js",this._download(t)},t.prototype.provide=function(e,t){return this._cache[e]=t,this.emit(e,t)},t}(i),t.exports=o},{"./Env":33,"./corehelpers":54,events:16}],40:[function(e,t){function n(e){var t=0,n=0,i=e.dom_element.offsetWidth,o=e.dom_element.offsetHeight,a=window.innerWidth||(document.documentElement.clientWidth?document.documentElement.clientWidth:document.body.clientWidth),r=window.innerHeight||(document.documentElement.clientHeight?document.documentElement.clientHeight:document.body.clientHeight),s=document.documentElement.scrollLeft?document.documentElement.scrollLeft:document.body.scrollLeft,l=document.documentElement.scrollTop?document.documentElement.scrollTop:document.body.scrollTop;return t=e.corner.match("R")?a+s-e.right-i:e.left+s,n=e.corner.match("B")?r+l-e.bottom-o:e.top+l,{x:t,y:n}}function i(){var e=this;e.__moving=!1,e.__need_to_move=function(){var t=e.__with_complete_habla_window(function(e){var t=e.config.vars,i=n({dom_element:e.theme.habla_window_div,top:t.top_margin,bottom:t.bottom_margin,left:t.left_margin,right:t.right_margin,corner:t.corner_position});if(e.theme){var o={x:e.theme.getX(),y:e.theme.getY()},a=i.x-o.x,r=i.y-o.y,s=Math.max(Math.abs(a),Math.abs(r));return{x:a,y:r,max_diff:s}}return{x:0,y:0,max_diff:0}});return t?t:{x:0,y:0,max_diff:0}},e.__with_complete_habla_window=function(e){var t=window.habla_window;return t&&t.config&&t.config.vars&&t.config.vars.corner_position?e(t):void 0},e.__move_window=function(t,i){e.__with_complete_habla_window(function(e){var o=e.config.vars,a=n({dom_element:e.theme.habla_window_div,top:o.top_margin,bottom:o.bottom_margin,left:o.left_margin,right:o.right_margin,corner:o.corner_position});e.theme.setXY(a.x-t,a.y-i)})},e.__check_location=function(){e.__move_to_correct_location(),setTimeout(function(){e.__check_location()},500)},e.__move_to_correct_location=function(t){var n=e.__need_to_move();!t&&n.max_diff<2||(t||n.max_diff<15?e.__move_window(0,0):(e.__move_window(0,.5*n.y),setTimeout(function(){e.__move_to_correct_location()},40)))},e.stop=function(){e.__timeout&&clearTimeout(e.__timeout),e.__timeout=void 0},e.start=function(){e.stop(),e.__timeout=setTimeout(function(){e.__check_location()},500)},e.__move_to_correct_location(!0),e.start()}function o(){this.vars={input_width_offset_normal:16,input_width_offset_ie:16,input_width_offset_compat:8,theme_url:"../theme.js"},this.palette={},this.style={},this.plugins=new r,this.style_id={},this.style_classes={},this.style_classes_map={}}var a=e("./legacyglobals"),r=e("./LegacyPluginList"),s=e("./BrowserInfo"),l=new s({userAgent:window.navigator.userAgent,compatMode:document.compatMode});o.prototype.setMargin=function(e){this.setMargins(e,e,e,e)},o.prototype.setMargins=function(e,t,n,i){this.vars.bottom_margin=i,this.vars.right_margin=n,this.vars.left_margin=e,this.vars.top_margin=t},o.prototype.setPosition=function(e){this.vars.corner_position=e},o.prototype.setDirectionRtl=function(e){this.vars.rtl=e,this.style_classes.habla_conversation_div='height: $vars["convo_height_px"]; overflow: auto; border-bottom: 1px dotted $palette["control"]; background: transparent; line-height: 1.5em; padding: 3px 23px 3px 3px; border: 1px solid',this.style_classes.habla_window_div="z-index:3000; direction: rtl",this.style_classes.habla_conversation_message_off="margin: 0; padding: 3px 23px 3px 3px;",this.style_classes.habla_conversation_p_item='color: $palette["main_fg"]; margin: 0; padding: 0; text-indent: -20px; background: transparent; text-align: right;',this.style_classes.habla_conversation_person1='color: $palette["local"]; padding-left: 5px; float: right;',this.style_classes.habla_conversation_person2='color: $palette["remote"]; padding-left: 5px; float: right;'},o.prototype.setInline=function(e){e?(this.vars.is_inline=1,this.vars.disableFocus=1):(this.vars.is_inline=0,this.vars.disableFocus=0)},o.prototype.setHeight=function(e){this.vars.convo_height=e},o.prototype.setWidth=function(e){this.vars.width=e},o.prototype.merge=function(e,t){if(this.copy_hash(this.vars,e.vars,t),this.copy_hash(this.style,e.style,t),this.copy_hash(this.palette,e.palette,t),this.copy_hash(this.style_id,e.style_id,t),this.copy_hash(this.style_classes,e.style_classes,t),this.copy_hash(this.style_classes_map,e.style_classes_map,t),e.plugins&&e.plugins.todo)for(var n in e.plugins.todo)e.plugins.todo.hasOwnProperty(n)&&this.plugins.add(e.plugins.todo.handler,e.plugins.todo.priority)},o.prototype.copy_hash=function(e,t,n){if(t)for(var i in t)t.hasOwnProperty(i)&&(n||void 0==e[i])&&(e[i]=t[i])},o.prototype.up=function(e){this.merge(e,!0)},o.prototype.render_all_styles=function(e){for(var t in this.style_classes_map)this.style_classes_map.hasOwnProperty(t)&&"string"==typeof t&&e[t]&&this.render_element_classes(e,t)},o.prototype.render_stylesheet=function(){hbl.util.css.create_css_class("div#habla_window_div p","padding:0;");for(var e in this.style_classes)if(this.style_classes.hasOwnProperty(e)){var t=this.render_part(this.style_classes[e]);hbl.util.css.create_css_class("."+e,t)}},o.prototype.smart_join=function(e,t){var n="";for(var i in e)e.hasOwnProperty(i)&&"string"==typeof e[i]&&(n+=e[i]+t);return n},o.prototype.render_element_classes=function(e,t){this.set_element_classes(e[t],t)},o.prototype.set_element_classes=function(e,t){e&&this.style_classes_map[t]&&this.style_classes_map[t].join&&(e.className=this.smart_join(this.style_classes_map[t]," "))},o.prototype.render_element=function(e,t){this.render_element_classes(e,t)},o.prototype.render_class=function(e,t,n){if(e&&e.className){var i=e.className.split(" "),o=[];for(var a in i)i.hasOwnProperty(a)&&"string"==typeof a&&i[a]!=n&&i[a]!=t&&o.push(i[a]);o.push(t),e.className=this.smart_join(o," ")}},o.prototype.render_ie_hacks=function(){(l.shouldUsePositionAbsolute()&&this.vars.disableJSStyles&&!this.vars.is_inline||this.vars.yahoo_ui)&&(hbl.__ie6_floating_div_monitor||(hbl.__ie6_floating_div_monitor=new i))},o.prototype.remap_palette=function(){var e={mainbg:"main_bg",mainfg:"main_fg",titlebg:"title_bg",titlefg:"title_fg",buttonbg:"button_bg",buttonfg:"button_fg",buttonhi:"button_bg_highlight",titlebg_highlight:"title_bg_highlight",titlefg_highlight:"title_fg_highlight",control:"control_border",control_highlight:"control_highlight_border",local:"local_fg",remote:"remote_fg",border:"panel_border"};for(var t in e)if(e.hasOwnProperty(t)){if("string"!=typeof t)continue;this.palette[t]&&(this.palette[e[t]]=this.palette[t])}this.palette.buttonfg&&(this.palette.button_fg_highlight=this.palette.buttonfg)},o.prototype.init_from_config=function(e){e.setWidth(this.vars.width),e.setHeight(this.vars.height),this.vars.is_inline?e.setInline(this.vars.is_inline):e.setPosition(this.vars.corner_position),e.setMargins(this.vars.left_margin,this.vars.top_margin,this.vars.right_margin,this.vars.bottom_margin),e.setInputHeight(this.vars.input_height),e.setFormInputHeight(this.vars.input_height),"Opera"==l.getBrowserName()&&(this.vars.poll=!0)},o.prototype.load_defaults=function(){this.plugins=new r,this.vars=[],this.palette={},this.palette.link="#e75917",this.vars.line_length=21,this.vars.bottom_margin=10,this.vars.right_margin=10,this.vars.left_margin=10,this.vars.top_margin=10,this.vars.width=260,this.vars.height=155,this.vars.panel_offset=20,this.vars.resize_input_height=60,this.vars.input_height=20,this.vars.corner_position="BR",this.vars.offline_msg_mode=!0,this.vars.rtl=!1,this.vars.resize_length=25,this.vars.myname="you",this.vars.say_text="Type here and hit enter to chat",this.vars.send_text="Send",this.vars.check_for_status=a.hblName+" (startup)",this.vars.disable_expand_text_input=!1,this.vars.disable_set_cookies=!1,this.vars.disable_get_cookies=!1,this.vars.cookie_path="/",this.vars.hbl_cookie_path="/",this.vars.session_expire=void 0,this.vars.local_user_display_name="&rarr;",this.vars.disableGoogleAnalytics=0,this.vars.expandOnMessageReceived=0,this.vars.enable_google_analytics=!1,this.vars.google_analytics_domain="auto",this.vars.language="en",this.vars.enableLanguageTranslation=!1,this.vars.expandOnFirstMessageReceived=1,this.vars.close_hides_window=!1,this.vars.plugin_path=a.hblStaticPath+"/plugins/",this.vars.divid="habla_window_div",this.vars.poll=!1,"Opera"==l.getBrowserName()&&(this.vars.poll=!0),this.vars.habla_name_input_text="click here and type your Name",this.vars.habla_offline_email_text="click here and type your Email",this.vars.habla_offline_phone_text="click here and type your Phone",this.vars.habla_offline_body_text="We're not around but we still want to hear from you!  Leave us a note:",this.vars.habla_offline_submit_value="Send",this.vars.habla_offline_sent_text="Thanks for your message!  We'll get back to you shortly.",this.vars.in_chat_text="Now Chatting",this.vars.before_chat_text="Chat with us!",this.vars.not_available_text="Contact us!",this.vars.busy_text="Contact us",this.vars.away_text="Contact us",this.vars.offline_message="We're not around, but we'd love to chat another time.",this.vars.welcome_msg="Questions? We'd love to chat!",this.vars.busy_message="All of our representatives are with other customers at this time. We will be with you shortly.",this.vars.enable_buttons=1,this.vars.hide_min_max_buttons=0,this.vars.local_name_override=void 0,this.vars.url_handler_target_window="_top",this.vars.url_handler=a.hblUrlHandler,this.vars.parse_links=1,this.vars.is_inline=0,this.vars.start_expanded=0,this.vars.start_hidden=0,this.vars.hide_not_available=0,this.vars.append_to_body=1,this.vars.show_away=0,this.vars.hide_when_away=0,this.vars.show_away_as_header=0,this.vars.habla_sizebutton_text_expanded="_",this.vars.habla_sizebutton_text_compressed="^",this.vars.habla_closebutton_text="x",this.vars.habla_popout_text=">",this.vars.habla_end_popout_text="<<",this.vars.start_visible=!1,this.vars.start_habla_window_visible=!1,this.vars.pre_chat_message="Hi, I am around, click 'start chatting' to contact me.",this.vars.pre_chat_submit="Click here to start chatting",this.vars.pre_chat_error_text="Please enter your name and email in case we get disconnected.",this.vars.show_pre_chat=0,this.vars.require_name=2,this.vars.require_email=1,this.vars.require_phone=0,this.vars.require_offline_phone=0,this.vars.show_end_popout=0,this.vars.show_popout=0,this.vars.is_popup=0,this.vars.sending_text="sending",this.vars.email_body_error_text="You must complete all fields and specify a valid email address",this.vars.habla_special_div_show_type="block",this.vars.operator_has_stopped_typing_text="has stopped typing",this.vars.operator_is_typing_text="is typing...",this.vars.flash_icons=1,this.vars.flash_titlebar=1,this.vars.default_flash_off_icon=a.hblStaticPath+"/images/white.ico",this.vars.default_flash_on_icon=a.hblStaticPath+"/images/orange.ico",this.vars.ended_chat_message="This chat has ended, start typing below if you need anything else!",this.style_classes_map={},this.style_id={},this.style_classes={}},t.exports=o},{"./BrowserInfo":27,"./LegacyPluginList":43,"./legacyglobals":58}],41:[function(e,t){function n(){this.registered_events={},this.register=function(e,t,n){void 0==this.registered_events[e]&&(this.registered_events[e]=[]),void 0==n&&(n=999),this.registered_events[e].push({handler:t,priority:n}),this.registered_events[e]=this.registered_events[e].sort(function(e,t){return e.priority-t.priority})},this.handle=function(e,t){if(void 0!=this.registered_events[e]){void 0==t&&(t={}),t.window=this.win,t.event_name=e;var n="";for(var i in t)t.hasOwnProperty(i)&&(n+=i+"="+t[i]+"|");for(var o in this.registered_events[e])this.registered_events[e].hasOwnProperty(o)&&this.registered_events[e][o]&&"function"==typeof this.registered_events[e][o].handler&&this.registered_events[e][o].handler(t)}},this.unregister_all=function(e){this.registered_events[e]=[]},this.setWindow=function(e){this.win=e}}t.exports=n},{}],42:[function(e,t){function n(e){this.todo=[],this.host_obj=e,this.add=function(e,t){void 0==t&&(t=999),this.todo.push({handler:e,priority:t}),this.todo=this.todo.sort(function(e,t){return e.priority-t.priority})},this.run=function(e){for(var t=e,n=0;n<this.todo.length;n++)if(this.todo[n]&&"function"==typeof this.todo[n].handler){if(t=this.todo[n].handler(e,this.host_obj),void 0==t)return void 0;e=t}return t},this.setTarget=function(e){this.host_obj=e}}t.exports=n},{}],43:[function(e,t){function n(){this.todo=[],this.defined={},this.add=function(e,t){void 0==t&&(t=999),void 0!=e&&(this.defined[e.name]||(this.defined[e.name]=1,this.todo.push({handler:e,priority:t}),this.todo=this.todo.sort(function(e,t){return e.priority-t.priority})))}}n.prototype.load=function(e){for(var t=e,n=0;n<this.todo.length;n++)this.todo[n]&&this.todo[n].handler&&"function"==typeof this.todo[n].handler.load&&1==this.defined[this.todo[n].handler.name]&&(this.todo[n].handler.load(e),this.defined[this.todo[n].handler.name]=2);return t},t.exports=n},{}],44:[function(e,t){var n,i,o;o=e("./Logger"),n=e("./DEFAULT_TRANSLATIONS"),i=function(){function e(e){this._configuration=e.configuration||function(){throw Error("Configuration is required to be passed into Locale")}(),this._olark=(null!=e?e.olark:void 0)||window.olark,this._hbl=(null!=e?e.hbl:void 0)||window.hbl,this._logger=(null!=e?e.logger:void 0)||o.getDefaultLogger()}return e.prototype.getTranslationForKey=function(e){return this._configuration.locale.hasOwnProperty(e)&&""!==this._configuration.locale[e]?this._configuration.locale[e]:n.hasOwnProperty(e)?n[e]:(this._logger.count("missing_translation-"+e,{forceSend:!0}),"MISSING TRANSLATION: "+e)},e.prototype.getSafeTranslationForKey=function(e){var t;return t=this.getTranslationForKey(e),this._hbl.util.escape_html_entities(t)},e}(),t.exports=i},{"./DEFAULT_TRANSLATIONS":31,"./Logger":46}],45:[function(e,t){var n,i={}.hasOwnProperty;n=function(){function e(e){var t;this._window=e.window||window,this._document=e.document||this._window.document,this._olark=e.olark||this._window.olark,this._data={},this._data.version=e.version||(null!=(t=this._olark)?t._.chatboxBucketPostfix:void 0)||"framestore",this._data.location=e.location||this._document.location.href.toString().slice(0,50),this._data.referrer=e.referrer||this._document.referrer.toString().slice(0,15),this._data.message=e.message||null,this._data.tabname=e.tabName||this._getTabName(),this._data.conversation_id=e.conversationId||this._getConversationId(),this._data.visitor_id=e.visitorId||this._getVisitorId(),this._data.site_id=e.siteId||this._getSiteId(),this._data.bucket=e.bucket||this._getBucket(),this._data.level=e.level||"info",this._data.timestamp=e.timestamp||+new Date,this._data.properties=e.properties||{},this._data.recent_logs=e.recentLogs||[]}return e.prototype._getTabName=function(){var e;return(e=this._window).name||(e.name=Math.random().toString().replace("0.","oktab")),/^oktab/.test(this._window.name)?this._window.name:"unknown"},e.prototype._getConversationId=function(){var e;return null!=(e=this._olark)?e._.identityManager.getConversationId():void 0},e.prototype._getVisitorId=function(){var e;return null!=(e=this._olark)?e._.identityManager.getVisitorId():void 0},e.prototype._getSiteId=function(){var e;return null!=(e=this._olark)?e._.identityManager.getSiteId():void 0},e.prototype._getBucket=function(){var e;return null!=(e=this._olark)?e._.chatboxBucket:void 0},e.prototype.getLevel=function(){return this._data.level},e.prototype.getMessage=function(){return this._data.message},e.prototype.getEncodedLogEvent=function(){var e,t,n,o,a;n=[],a=this._data;for(e in a)i.call(a,e)&&null!=this._data[e]&&""!==this._data[e]&&(o=this._data[e],("properties"===e||"recent_logs"===e)&&(o=JSON.stringify(o)),t=e+"="+encodeURIComponent(o),n.push(t));return n.join("&")},e}(),t.exports=n},{}],46:[function(e,t){(function(n){var i,o,a,r,s,l,_,c,u,h,d,p,f,g=function(e,t){return function(){return e.apply(t,arguments)}};r=e("./Env"),l=e("./LogMessage"),i=100,d=100,c=4,u=10,s=["debug","info","warn","error","track","count"],h=s[2],o=s[0],a=.15,f=new r,p=null,_=function(){function e(e){this._sendCount=g(this._sendCount,this),this._sendTrack=g(this._sendTrack,this);var t,n,i,r,l,_,c,u,d;if(this._totalLogCount=0,this._timestampOfFirstLogCallInBatch=+new Date,this._totalLogCountInBatch=0,n=null,i=!1,((null!=e?e.window:void 0)||"undefined"!=typeof window&&null!==window)&&(this._window=(null!=e?e.window:void 0)||window,f.get("OLARK_DEBUG")&&(n=o,i=!0)),this._samplingRates={},"number"==typeof(null!=e?e.samplingRate:void 0))for(r=0,c=s.length;c>r;r++)t=s[r],this._samplingRates[t]=e.samplingRate;else if("object"!=typeof(null!=e?e.samplingRate:void 0)||(null!=e?e.samplingRate.length:void 0))for(_=0,d=s.length;d>_;_++)t=s[_],this._samplingRates[t]=a;else for(l=0,u=s.length;u>l;l++)t=s[l],this._samplingRates[t]=null!=e.samplingRate[t]?e.samplingRate[t]:a;this._logLevel=n||(null!=e?e.logLevel:void 0)||h,this._showInConsole=null!=(null!=e?e.showInConsole:void 0)?null!=e?e.showInConsole:void 0:i,this._countKeys=[],this._trackKeys=[]}return e.prototype.count=function(e,t){if(null==e)throw new Error("count requires 1 argument");return this._deferSendCount(e,t)},e.prototype.track=function(e,t,n){if(null==e||null==t)throw new Error("track requires 2 arguments");return this._deferSendTrack(e,t,n)},e.prototype.debug=function(e,t){if(null==t&&(t={}),null==e)throw new Error("debug requires 1 argument");return t.level="debug",this.log(e,t),t.ignoreCount?void 0:this.count("debug")},e.prototype.info=function(e,t){if(null==t&&(t={}),null==e)throw new Error("info requires 1 argument");return t.level="info",this.log(e,t),t.ignoreCount?void 0:this.count("info")},e.prototype.warn=function(e,t){if(null==t&&(t={}),null==e)throw new Error("warn requires 1 argument");return t.level="warn",this.log(e,t),t.ignoreCount?void 0:this.count("warn")},e.prototype.error=function(e,t){if(null==t&&(t={}),null==e)throw new Error("error requires 1 argument");return t.level="error",this.log(e,t),t.ignoreCount?void 0:this.count("error")},e.prototype.log=function(e,t){var n,i,o;null==t&&(t={});try{if(o={window:this._window,message:e,level:t.level||"info"},i=new l(o),(t.showInConsole||this._shouldShowInConsole()&&null==t.showInConsole)&&this._logToConsole(i),t.forceSend||this._shouldSendMessage(i))return this._send(i)}catch(a){if(n=a,this._isDevelopment())return console.error(n)}},e.prototype._isDevelopment=function(){return null!=this._window&&/olark\.net$/.test(this._window.location.hostname)},e.prototype._shouldShowInConsole=function(){return this._isDevelopment()||this._showInConsole},e.prototype._shouldSendMessage=function(e){var t,n;return n=Math.random()<=this._samplingRates[e.getLevel()],t=s.indexOf(e.getLevel())>=s.indexOf(this._logLevel),t&&n},e.prototype._deferSendCount=function(e,t){return this._countDeferTimeout&&clearTimeout(this._countDeferTimeout),this._countKeys.push({key:e,options:t}),n.nextTick(this._sendCount)},e.prototype._deferSendTrack=function(e,t,i){return this._trackDeferTimeout&&clearTimeout(this._trackDeferTimeout),this._trackKeys.push({key:e,value:t,options:i}),n.nextTick(this._sendTrack)},e.prototype._sendTrack=function(){var e,t,n,i,o,a,r,s,l,_;if(this._eventDeferTimeout=null,!(this._trackKeys.length<=0)){for(n="",e=!1,r=this._trackKeys,o=0,a=r.length;a>o;o++)t=r[o],i=null!=(s=t.options)?null!=(l=s.namespaces)?l.join(","):void 0:void 0,n+=i?"#"+t.key+"."+i+"="+t.value+" ":"#"+t.key+"="+t.value+" ",e||(e=null!=(_=t.options)?_.forceSend:void 0);return this.log(n,{level:"track",forceSend:e,showInConsole:!1}),this._trackKeys=[]}},e.prototype._sendCount=function(){var e,t,n,i,o,a,r;if(this._countDeferTimeout=null,!(this._countKeys.length<=0)){for(n="",e=!1,a=this._countKeys,i=0,o=a.length;o>i;i++)t=a[i],n+="#"+t.key+" ",e||(e=null!=(r=t.options)?r.forceSend:void 0);return this.log(n,{level:"count",forceSend:e,showInConsole:!1}),this._countKeys=[]}},e.prototype._send=function(e){var t,n,i;if(this._totalLogCountInBatch++,t=+new Date,t-this._timestampOfFirstLogCallInBatch<=1e3){if(this._totalLogCountInBatch>c)return;this._totalLogCountInBatch=0,this._timestampOfFirstLogCallInBatch=t}return this._totalLogCount++,this._totalLogCount>u?void 0:(i=e.getEncodedLogEvent(),this._isDevelopment()?void 0:(n=new this._window.Image,n.src="//log.olark.com/jslog/log.png?"+i,n.onload=function(){return n=null}))},e.prototype._logToConsole=function(e){var t,n,i,o;if(null!=(i=this._window)?i.console:void 0){n=e.getLevel();try{return"count"===n||"track"===n?this._window.console.debug("[olark]["+n+"]",e.getMessage()):this._window.console[n]("[olark]["+n+"]",e.getMessage())}catch(a){return t=a,null!=(o=this._window.console)?o.log("[olark]["+n+"]",e.getMessage()):void 0}}},e.getDefaultLogger=function(t){return p||(p=new e({window:t,samplingRate:{debug:0,info:0,warn:.25,error:.25,track:.15,count:.15}})),p},e}(),t.exports=_}).call(this,e("qvMYcC"))},{"./Env":33,"./LogMessage":45,qvMYcC:17}],47:[function(e,t){var n,i,o,a,r=function(e,t){return function(){return e.apply(t,arguments)}};a=e("./Logger").getDefaultLogger(),i=900,n=18e5,o=function(){function e(e,t,n,i,o,s){this.poll=r(this.poll,this);var l=this;this._options=s||{},this._localWindow=e,this._localDocument=t,this._localOlark=n,this._localHabla=i,this._localNavigator=o,this._logger=this._options._logger||a,this.secondsToKeepPollingAsOnline=this._options.secondsToKeepPollingAsOnline||60,this.minDelayWhenLongPolling=this._options.minDelayWhenLongPolling||0,this.activeIntervals={tier_1:{threshold:180,frequency:void 0},tier_2:{threshold:300,frequency:1e4},tier_3:{threshold:1800,frequency:2e4}},this.inactiveIntervals={opIsAvailable:{tier_1:{threshold:120,frequency:4e3},tier_2:{threshold:300,frequency:1e4},tier_3:{threshold:1800,frequency:2e4},tier_4:{threshold:7200,frequency:3e4}},opIsRecentlyOffline:15e3,opIsUnavailable:{tier_1:{threshold:180,frequency:15e3},tier_2:{threshold:300,frequency:45e3},tier_3:{threshold:7200,frequency:9e5}}},this.currentRate=1,this.longPoll=!0,this.running=!1,this.waitingForPollToFinish=!1,this.operatorAvailable=!1,this.nextPollTimer=void 0,this.lastPollStartedTimestamp=void 0,this.lastPollEndedTimestamp=void 0,this.expectedNextPollTime=void 0,this.lastSeenOnline=void 0,this.allowedDelayWhenSlow=this._options.allowedDelayWhenSlow||15,this.minAvailablePollTime=this._options.minAvailablePollTime||0,this.booted=this._options.booted||(new Date).getTime(),this._localOlark("api.chat.onOperatorsAvailable",function(){return l.operatorAvailable=!0,l.lastSeenOnline=(new Date).getTime()}),this._localOlark("api.chat.onOperatorsAway",function(){return l.operatorAvailable=!1}),/irefox/.test(this._localNavigator.userAgent)&&this._localWindow.addEventListener&&this._localWindow.addEventListener("unload",function(){return l.running&&l.waitingForPollToFinish?l._localHabla.client.sendcommand("return_long_poll_now",""):void 0},!1)}return e.prototype.getMinAvailablePollTime=function(){return this.minAvailablePollTime},e.prototype.setMinAvailablePollTime=function(e){return this.minAvailablePollTime=e},e.prototype.reset=function(e){return void 0===e&&(e=(new Date).getTime()),this.booted=e},e.prototype.setLongPoll=function(e){return this.longPoll=e},e.prototype.startNextPollNow=function(){return this.waitingForPollToFinish?void 0:this._startPollWithDelay()},e.prototype.isRunning=function(){return this.running},e.prototype.finishLastPoll=function(){return this.waitingForPollToFinish&&(this.waitingForPollToFinish=!1),this.expectedNextPollTime=void 0},e.prototype._getSecondsSinceLastAction=function(e){var t,n,i;return i=e.secondsSinceLastNotificationToOperator,n=e.secondsSinceLastMessage,t=n,i&&(void 0===n||n>i)&&(t=i),t},e.prototype.getNextPollTime=function(e){var t,n,i=this;return n=void 0,t=function(t){return n=t,e?e(t):void 0},this._localOlark("api.visitor.getDetails",function(e){var n,o;return n={secondsSinceLastAction:i._getSecondsSinceLastAction(e),secondsOnPage:i._timeOnPage(),secondsSinceOnline:i._secondsSinceOnline()},o=i.calculateNextPollTime(n),t(o)}),n},e.prototype.calculateNextPollTime=function(e){var t,n;return n=e.secondsSinceLastAction,t=void 0!==n,t?n<this.activeIntervals.tier_1.threshold?this.activeIntervals.tier_1.frequency:n<this.activeIntervals.tier_2.threshold?this.activeIntervals.tier_2.frequency:n<this.activeIntervals.tier_3.threshold?this.activeIntervals.tier_3.frequency:this._calculateInactivePollTime(e):this._calculateInactivePollTime(e)},e.prototype.scheduleNextPoll=function(){var e=this;return this.waitingForPollToFinish?void 0:this.getNextPollTime(function(t){return e._shouldRunScheduledPoll(t)?t>n?e.stop():e._startPollWithDelay(t):void 0})},e.prototype.stop=function(){return this.running?(this.nextPollTimer=void 0,this.nextPollTimer&&this._localWindow.clearTimeout(this.nextPollTimer),this._localHabla.client.sendcommand("return_long_poll_now","")):void 0},e.prototype.poll=function(){var e;return this.waitingForPollToFinish=!0,e=(new Date).getTime(),this.currentRate===this.minDelayWhenLongPolling&&this.longPoll?this._localHabla.client.proxy2.getmessages(this._localOlark._.identityManager.getConversationId(),this._localHabla.client.last_poll_index,this._localHabla.client.callbacks.getmessages):this._localHabla.client.proxy3.pollmessages(this._localOlark._.identityManager.getConversationId(),this._localHabla.client.last_poll_index,this._localHabla.client.callbacks.pollmessages)},e.prototype._shouldPollImmediately=function(e){return void 0===e},e.prototype._shouldRunScheduledPoll=function(e){var t;return t=this._shouldPollImmediately(e),!this.expectedNextPollTime||t||this.expectedNextPollTime>(new Date).getTime()+e},e.prototype._startPollWithDelay=function(e){return this.running=!0,this.nextPollTimer&&this._localWindow.clearTimeout(this.nextPollTimer),this.nextPollTimer=void 0,void 0===e&&(e=this.longPoll?this.minDelayWhenLongPolling:i),this.nextPollTimer=this._localWindow.setTimeout(this.poll,e),this.expectedNextPollTime=(new Date).getTime()+e,this.currentRate=e},e.prototype._isOperatorAvailable=function(){return this.operatorAvailable},e.prototype._operatorRecentlyWentOffline=function(e){return e&&e<this.secondsToKeepPollingAsOnline},e.prototype._calculateInactivePollTime=function(e){var t,n,i,o,a,r,s;return r=e.secondsOnPage,s=e.secondsSinceOnline,a=this._operatorRecentlyWentOffline(s),this._isOperatorAvailable()?(o=0,n=this.inactiveIntervals.opIsAvailable,o=r<n.tier_1.threshold?n.tier_1.frequency:r<n.tier_2.threshold?n.tier_2.frequency:r<n.tier_3.threshold?n.tier_3.frequency:r<n.tier_4.threshold?n.tier_4.frequency:r/20*1e3,Math.max.apply(this,[o,this.minAvailablePollTime])):a?this.inactiveIntervals.opIsRecentlyOffline:(i=this.inactiveIntervals.opIsUnavailable,r<i.tier_1.threshold?i.tier_1.frequency:r<i.tier_2.threshold?i.tier_2.frequency:r<i.tier_3.threshold?i.tier_3.frequency:(t=r/2*1.3*1e3,Math.max.apply(this,[t,i.tier_3.frequency])))},e.prototype._timeOnPage=function(e){return void 0===e&&(e=(new Date).getTime()),(e-this.booted)/1e3},e.prototype._secondsSinceOnline=function(){return this.lastSeenOnline?((new Date).getTime()-this.lastSeenOnline)/1e3:void 0},e}(),t.exports=o},{"./Logger":46}],48:[function(e,t){var n=(e("./data"),e("./Logger").getDefaultLogger()),i=900,o=function(e){var t=this,n=e.data;t.__olark=e.olark,t.__browserApi=e.browser,t.__didActionForVisitor=n.getVisitorObject({key:"dafv",initialValue:{},__SPI_forceNamespace:"__rul"}),t.__didActionForConversation=n.getConversationObject({key:"dafc",initialValue:{},__SPI_forceNamespace:"__rul"})};!function(e){function t(e,t,i,o){function a(){"undefined"!=typeof o?o.get()||(o.set(!0),i()):n.warn("cannot execute rule with didAction undefined.")}"undefined"!=typeof o?o.get()||t(a):n.warn("cannot execute rule with didAction undefined.")}e.defineRule=function(e){function n(){0===h?t(a,r,s,u):d||(d=setTimeout(function(){d=null,t(a,r,s,u)},i))}var o=this,a=e.id,r=(e.description,e.condition),s=e.action,l=e.perVisit,_=e.perVisitor,c=e.perPage,u={get:function(){if(l||_){var e=l?o.__didActionForConversation:o.__didActionForVisitor;return e.get()[a]}return c?u.value:!1},set:function(e){if(l||_){var t=l?o.__didActionForConversation:o.__didActionForVisitor,n=t.get();n[a]=e,t.set(n)}else c&&(u.value=e)}},h=0,d=null;o.__olark("api.boot.onIdentityReady",n),o.__olark("api.visitor.onChange",n),o.__olark("api.chat.onReady",n),o.__olark("api.chat.onOperatorsAway",n),o.__olark("api.chat.onOperatorsBusy",n),o.__olark("api.chat.onOperatorsAvailable",n),o.__browserApi.onPageChange(function(){c&&u.set(!1),n()})}}(o.prototype),t.exports=o},{"./Logger":46,"./data":55}],49:[function(e,t){var n,i,o,a=function(e,t){return function(){return e.apply(t,arguments)}};o=e("underscore"),i=e("linklink"),n=function(){function e(e){this.formatAsHtml=a(this.formatAsHtml,this),this._urlFormatter=e.urlFormatter,this._hbl=(null!=e?e.hbl:void 0)||window.hbl}return e.prototype._replaceUrlsWithPlaceholders=function(e){var t,n,o;return o=[],n=[],t=function(e,t,n){var i,o,a,r,s;for(i=e.length,r=0,s=t.length;s>r;r++)o=t[r],a="__matched_url_"+i+"__",n=n.replace(o,a),e.push({url:o,replacement:a}),i+=1;return n},i.match_and_replace(i.RE_EMAIL_PATTERN,e,!0,!1,o),e=t(n,o,e),o=[],i.match_and_replace(i.RE_URL,e,!1,!1,o),e=t(n,o,e),[e,n]},e.prototype._applyAccumulatedUrlReplacements=function(e,t){var n,i,o;for(i=0,o=t.length;o>i;i++)n=t[i],e=e.replace(n.replacement,n.url);return e},e.prototype.formatAsHtml=function(e){var t,n,a,r,s,l,_,c,u=this;return c=this._replaceUrlsWithPlaceholders(e),_=c[0],t=c[1],n=this._hbl.util.escape_html_entities(_),e=this._applyAccumulatedUrlReplacements(n,t),r="__junk_placeholder_workaround__ ",e=e.replace(/\%3C/gi,r),l="__plus_placeholder__",e=e.replace(/\+/g,l),s=[],a=i.linkify(e,s),o.each(s,function(e){var t,n;return u._urlFormatter.refersToLocalDomain(e)?(t='target="_blank" href="'+e,n='href="'+e,a=a.replace(t,n)):void 0}),o.each(s,function(e){var t,n,i,o;return n=0===(null!=(o=e.split(/https?:\/\//)[1])?o.indexOf(l):void 0),n=n||0===e.indexOf(l),n?(t=e.replace(l,""),t=t.replace(new RegExp(l,"g"),"+"),a=a.replace(""+e+'">'+l,""+e+'">'),a=a.replace(e,t),a=a.replace(e,t)):(t=e.replace(new RegExp(l,"g"),"+"),i=u._urlFormatter.getSmartUrl(t),a=a.replace(e,i),a=a.replace(e,i))}),a=a.replace(new RegExp(r,"g"),"%3C"),a=a.replace(new RegExp(l,"g"),"+")},e}(),t.exports=n},{linklink:13,underscore:15}],50:[function(e,t){function n(e){this._window=e.window||window,this._identityManager=e.identityManager||olark._.identityManager,this._cookieManager=e.cookieManager||olark._.cookieManager,this._util=e.util||hbl.util,this._config=e.config||hbl.config.vars,this._wrapNonLocalUrls=!1,"undefined"!=typeof this._config.chat_does_not_follow_external_links&&(this._wrapNonLocalUrls=!this._config.chat_does_not_follow_external_links)}function i(e){return e.replace(/^(?:https?\:\/\/)?(?:www\.)?/,"").split("/")[0]}var o=function(e,t){if(e._config.url_handler&&!e.refersToLocalDomain(t)&&e._wrapNonLocalUrls){for(var n,i=e._window.location.search.replace(/^\?/,""),o={},a=i.split(/&/),r=a.length-1;r>=0;r--)n=a[r].split(/=/),o[n[0]]=n[1];var s=/\?/.test(e._config.url_handler)?"&":"?";
return e._config.url_handler+s+"_ok="+e._identityManager.getSiteId()+"&wcsid="+e._identityManager.getConversationId()+"&_oklv="+e._identityManager.getOklvValueForPopout()+"&hblid="+e._identityManager.getVisitorId()+"&_okgid="+e._cookieManager.get("_okgid")+"&olfsk="+e._cookieManager.get("olfsk")+"&url="+e._util.encode_base64(t)+"&host="+e._window.location.host}return t};n.prototype.refersToLocalDomain=function(e,t){return t=t||this._window.location.host,i(t)===i(e)},n.prototype.getSmartUrl=function(e){var t=/^\s*(ftp|file|telnet|ldap|irc|nntp|news|irc|mailto).*/,n=/^\s*(\/).*/,i=/^\s*(https?)\:\/\/.+/,a=/[^\s@]+@[^\s@]+\.[^\s@]+/;if(t.test(e)||a.test(e))return e;if(n.test(e))return this._window.document.location.protocol+"//"+this._window.document.domain+e;var r=null;return r=i.test(e)?e:this.refersToLocalDomain(e)?this._window.document.location.protocol+"//"+e:"http://"+e,o(this,r)},t.exports=n},{}],51:[function(e,t){var n,i,o,a,r,s;s=e("underscore"),n=e("./Logger"),o=function(e){return e+1},a=function(e){var t,n,i,o,a,r,s;try{for(o=/(q|p|query|queryTerms?)\=([^&\#]+)/i.exec(e)[2],t=decodeURIComponent(o).replace(/\+/g," "),a=/(?:\((.+?)\)|"(.+?)"|'(.+?)'|([^\s]+))/g,s=[],i=0,r=a.exec(t);r&&100>i;)s.push(r[2]||r[3]||r[4]),r=a.exec(t),i++;return{text:/^\s*$/.test(t)?null:t,terms:s}}catch(l){return n=l,{text:null,terms:[]}}},r=function(e){var t,n,i,o,a,r,s;try{for(a=/(?:utm_(\w+))\=([^&\#]+)/gi,s={},n=0,r=a.exec(e);r&&100>n;){try{i=r[1],o=r[2],s[i]=decodeURIComponent(o).replace(/\+/g," ")}catch(l){t=l}r=a.exec(e),n++}return s}catch(l){return t=l,{}}},i=function(){function e(e){var t;t=e.data,this.__logger=e.logger||n.getDefaultLogger(),this.__visitStats=t.getVisitorObject({key:"vs",initialValue:{},__SPI_forceNamespace:"__vis"})}return e.prototype.isEmpty=function(){return s.isEmpty(this.__visitStats.get())},e.prototype.pageVisit=function(){return this.__update("pageCountAcrossAllVisits",o)},e.prototype.hadConversation=function(){return this.__update("conversationCount",o)},e.prototype.incrementMessageCount=function(){return this.__update("messageCountAcrossAllVisits",o)},e.prototype.increaseTimeSpent=function(e){return this.__update("secondsSpentAcrossAllVisits",function(t){return t+e})},e.prototype.updateStatsFromVisit=function(){var e,t,n;return n={visitCount:o},e=this.__getReferrerInfo(document.referrer.toString()),e.referredByCampaign&&(n.referredByCampaignEver=!0,n.referredByCampaignThisVisit=!0),e.referredByPaidAdvertising&&(n.referredByPaidAdvertisingEver=!0,n.referredByPaidAdvertisingThisVisit=!0),t=this.__getSearchText(document.referrer.toString()),n.searchTextForThisVisit=t,t&&(n.searchTextForPreviousVisits=function(e){return e.push(t)}),this.__update(n)},e.prototype.generateFromHistory=function(e){var t,n,i,o,a,r,l,_,c;if(l=this.__visitStats.get(),!s.isEmpty(l))return this.__logger.warn("Visitor stats have already been generated."),l;for(r={pageCountAcrossAllVisits:0,messageCountAcrossAllVisits:0,conversationCount:0,secondsSpentAcrossAllVisits:0,referredByCampaignEver:!1,referredByCampaignThisVisit:!1,referredByPaidAdvertisingEver:!1,referredByPaidAdvertisingThisVisit:!1,searchTextForThisVisit:"",searchTextForPreviousVisits:[],visitCount:e.length},t=_=0,c=e.length;c>_;t=++_)i=e[t],n=t===e.length-1,r.pageCountAcrossAllVisits+=i.pageCount,r.messageCountAcrossAllVisits+=i.messageCount||0,i.didChat&&r.conversationCount++,r.secondsSpentAcrossAllVisits+=(i.updatedAt-i.createdAt)/1e3,a=this.__getReferrerInfo(i.referrer),r.referredByCampaignEver||(r.referredByCampaignEver=a.referredByCampaign),n&&(r.referredByCampaignThisVisit=a.referredByCampaign),r.referredByPaidAdvertisingEver||(r.referredByPaidAdvertisingEver=a.referredByPaidAdvertising),n&&(r.referredByPaidAdvertisingThisVisit=a.referredByPaidAdvertising),o=this.__getSearchText(i.referrer),o&&(n?r.searchTextForThisVisit=o:r.searchTextForPreviousVisits.push(o));return this.__visitStats.set(r),r},e.prototype.__update=function(e,t){var n,i,o;if(o=this.__visitStats.get(),s.isObject(e)){n=e;for(i in n)n.hasOwnProperty(i)&&o.hasOwnProperty(i)&&(o[i]=s.isFunction(n[i])?n[i](o[i]):n[i])}else o.hasOwnProperty(e)&&(o[e]=s.isFunction(t)?t(o[e]):t);return this.__visitStats.set(o)},e.prototype.__getReferrerInfo=function(e){var t,n,i,o,a;return t={referredByCampaign:!1,referredByPaidAdvertising:!1},i=r(e),i.campaign&&(t.referredByCampaign=!0),a=/(cpc|ppc)/i.test(i.medium||""),o=i.term,n=/gclid\=/.test(e),(o||n||a)&&(t.referredByPaidAdvertising=!0),t},e.prototype.__getSearchText=function(e){var t,n;return n="",t=a(e),t.text&&(n=t.text),n},e.prototype.__SPI_getStats=function(){return this.__visitStats.get()},e}(),t.exports=i},{"./Logger":46,underscore:15}],52:[function(e,t){function n(e){return e?(+new Date-e)/1e3:{}.undefinedValue}function i(e,t){var n=t();return e&&e(n),n}var o=e("./framestorewithjson"),a=e("./corehelpers"),r=e("./Logger").getDefaultLogger(),s=e("./xdhttp"),l=e("underscore"),_=e("./VisitStats"),c=9e3,u=10,h=50,d=!1,p=function(e){function t(){i.__SPI_bumpVisitHistoryTimestamp(),setTimeout(t,c)}function n(){var e=i.__visitHistory.get(),t=e[e.length-1]||{};t.messageCount=t.messageCount||0,t.messageCount++,i.__visitHistory.set(e),i.__visitStats.incrementMessageCount()}var i=this;if(i.__corehelpers=e.corehelpers||a,i.__logger=e.logger||r,i.__olark=e.olark,i.__namespace=e.namespace,"undefined"==typeof i.__namespace)throw new Error("'namespace' required");i.__browserInfoObject=e.browserinfo;var o=e.data,l=e.browser;if(i.__geoIp={},i.__visitStats=new _({data:o}),i.__fullNameObject=o.getVisitorObject({key:"visFullName",initialValue:null,__SPI_forceNamespace:"__api"}),i.__emailAddressObject=o.getVisitorObject({key:"visEmailAddress",initialValue:null,__SPI_forceNamespace:"__api"}),i.__phoneNumberObject=o.getVisitorObject({key:"visPhoneNumber",initialValue:null,__SPI_forceNamespace:"__api"}),i.__recentPageHistory=o.getVisitorObject({key:"rph",initialValue:[],__SPI_forceNamespace:"__vis"}),i.__visitHistory=o.getVisitorObject({key:"vh",initialValue:[],__SPI_forceNamespace:"__vis"}),i.__isNewVisit=o.getConversationObject({key:"inv",initialValue:!0,__SPI_forceNamespace:"__vis"}),i.__importance=o.getVisitorObject({key:"imp",initialValue:0,__SPI_forceNamespace:"__vis"}),i.__notes=o.getVisitorObject({key:"nts",initialValue:[],__SPI_forceNamespace:"__vis"}),i.__mostRecentMessage=o.getConversationObject({key:"mrcm",initialValue:void 0,__SPI_forceNamespace:"__vis"}),i.__mostRecentNotificationToOperator=o.getConversationObject({key:"mrno",initialValue:void 0,__SPI_forceNamespace:"__vis"}),i.__mostRecentMessageToOperator=o.getConversationObject({key:"mrcmo",initialValue:void 0,__SPI_forceNamespace:"__vis"}),i.__mostRecentMessageToVisitor=o.getConversationObject({key:"mrcmv",initialValue:void 0,__SPI_forceNamespace:"__vis"}),i.__visitFields=o.getConversationObject({key:"vf",initialValue:{},__SPI_forceNamespace:"__vis"}),i.__didSyncName=o.getConversationObject({key:"dsn",initialValue:!1,__SPI_forceNamespace:"__vis"}),i.__didSyncEmail=o.getConversationObject({key:"dse",initialValue:!1,__SPI_forceNamespace:"__vis"}),i.__didSyncPhone=o.getConversationObject({key:"dsp",initialValue:!1,__SPI_forceNamespace:"__vis"}),i.__conversationBeginPage=o.getConversationObject({key:"cbp",initialValue:void 0,__SPI_forceNamespace:"__vis"}),i.__visitEventSent=o.getConversationObject({key:"ves",initialValue:!1,__SPI_forceNamespace:"__vis"}),i.__landedOnPageTimestamp=+new Date,l.onPageChange(function(){i.__landedOnPageTimestamp=+new Date}),!d){d=!0;var p=i.__recentPageHistory.get(),f=function(){var e=p[p.length-1],t=e?e.url:null;(0===p.length||olark._.document.location.href!==t)&&(p.push({title:olark._.document.title.length?olark._.document.title:null,url:olark._.document.location.href,timestamp:+new Date}),p.length>u&&(p=p.slice(p.length-u)),i.__recentPageHistory.set(p))};f(),l.onPageChange(f),i.__visitEventSent.set(!0);var g=s.post("/2.0/sites/"+i.__olark._.siteId+"/visits");g.send({conversation_id:i.__olark._.conversationId}),g.end(function(e){e&&(i.__visitEventSent.set(!1),i.__logger.error("sending visit events failed."))});var m,v=0===i.__visitHistory.get().length,b=i.__isNewVisit.get();(b||v)&&(b||(r.info("got empty history, treating as new visit for visit history"),r.count("empty_history")),i.__isNewVisit.set(!1),m=i.__visitHistory.get(),m.push({didChat:!1,pageCount:0,messageCount:0,referrer:olark._.document.referrer.toString(),createdAt:+new Date,updatedAt:+new Date}),i.__visitHistory.set(m),i.__visitStats.isEmpty()||v?i.__visitStats.generateFromHistory(m):i.__visitStats.updateStatsFromVisit()),m&&m.length>h&&(m=m.slice(m.length-h,m.length),i.__visitHistory.set(m)),t(),m=i.__visitHistory.get(),m=i.__updateMostRecentTimestampOnHistory(m),m[m.length-1].pageCount+=1,i.__visitHistory.set(m),i.__visitStats.pageVisit(),i.__olark("api.chat.onBeginConversation",function(){var e=i.__visitHistory.get(),t=e[e.length-1];t&&t.didChat!==!0&&(t.didChat=!0,i.__visitHistory.set(e),i.__conversationBeginPage.set(olark._.document.location.href),i.__visitStats.hadConversation())}),i.__olark("api.chat.onMessageToOperator",function(){i.__mostRecentMessage.set(+new Date),i.__mostRecentMessageToOperator.set(+new Date),n()}),i.__olark("api.chat.onMessageToVisitor",function(){i.__mostRecentMessage.set(+new Date),i.__mostRecentMessageToVisitor.set(+new Date),n()}),i.__olark("api.chat.onNotificationToOperator",function(){i.__mostRecentNotificationToOperator.set(+new Date)}),i.__SPI_prepopulateEmailFields(),i.__SPI_prepopulateFullNameFields(),i.__SPI_prepopulatePhoneNumberFields(),i.__SPI_prepopulateChatNicknameFromBestVisitorInformation(),this.__emailAddressObject.__SPI_onChange(function(){i.__didSyncEmail.set(!1),i.__ensureVisitorDataSynced({emailAddress:!0}),i.__SPI_prepopulateEmailFields(),i.__SPI_prepopulateChatNicknameFromBestVisitorInformation()}),this.__fullNameObject.__SPI_onChange(function(){i.__didSyncName.set(!1),i.__ensureVisitorDataSynced({fullName:!0}),i.__SPI_prepopulateFullNameFields(),i.__SPI_prepopulateChatNicknameFromBestVisitorInformation()}),this.__phoneNumberObject.__SPI_onChange(function(){i.__didSyncPhone.set(!1),i.__ensureVisitorDataSynced({phoneNumber:!0}),i.__SPI_prepopulatePhoneNumberFields()}),i.__ensureVisitorDataSynced({fullName:!0,emailAddress:!0,phoneNumber:!0})}};!function(e){e.__getGeoipKeys=function(e,t){function n(){for(var t={},n=0;n<e.length;n++){var o=e[n];i.__geoIp.hasOwnProperty(o)&&(t[o]=i.__geoIp[o])}return 1===e.length&&(t=t[e[0]]),t}var i=this;return l.isString(e)&&(e=[e]),l.isEmpty(this.__geoIp)?this.__olark("api.chat.whenDataReady",function(){i.__geoIp=i.__olark._.geoip,t&&t(n())}):t&&t(n()),n()},e.__ensureVisitorDataSynced=function(e){var t=this,n=function(e,n,i){if(!n.get()&&e.get()){n.set(!1);var o=t.__olark._.identityManager.getVisitorId();o||r.count("visitor_id_undefined");var a=s.put("/2.0/visitors/"+o),l={};l[i]=e.get(),l.site_idstring=t.__olark._.identityManager.getSiteId(),a.send(l),a.end(function(e){e?(t.__logger.error("unable to sync visitor "+i),n.set(!1)):n.set(!0)})}};e.fullName&&n(t.__fullNameObject,t.__didSyncName,"full_name"),e.emailAddress&&n(t.__emailAddressObject,t.__didSyncEmail,"email_address"),e.phoneNumber&&n(t.__phoneNumberObject,t.__didSyncPhone,"phone_number")},e.__SPI_getBrowser=function(){var e=this.__browserInfoObject,t=e.getBrowserName();return e.isCompatMode()&&(t+=" Compatibility Mode"),t+" 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e=this.__phoneNumberObject.get();this.__olark("api.box.__SPI_setThemeTextField","habla_pre_chat_phone_input",e),this.__olark("api.box.__SPI_setThemeTextField","habla_offline_phone_input",e)},e.__SPI_prepopulateChatNicknameFromBestVisitorInformation=function(){var e,t=this.__fullNameObject.get(),n=this.__emailAddressObject.get();t&&n?e=t+" ("+n+")":t?e=t:n&&(e=n),e&&this.__olark("api.chat.updateVisitorNickname",{snippet:e,hidesDefault:!0})},e.__SPI_getIsInspecting=function(e){var t=this;return i(e,function(){return t.__olark._.cookieManager.get("_okinspect")?!0:!1})},e.__SPI_setIsInspecting=function(e){e?this.__olark._.cookieManager.set("_okinspect",e):this.__olark._.cookieManager.erase("_okinspect")},e.__SPI_bumpVisitHistoryTimestamp=function(){var e=this,t=e.__visitHistory.get();t=e.__updateMostRecentTimestampOnHistory(t),e.__visitHistory.set(t)},e.__updateMostRecentTimestampOnHistory=function(e){var t,n=e[e.length-1];return n&&(t=n.updatedAt,n.updatedAt=+new Date,this.__visitStats.increaseTimeSpent(n.updatedAt-t)),e},e.addEmailAddress=function(e){this.updateEmailAddress(e)},e.updateEmailAddress=function(e){var t=e.emailAddress||e;if("string"!=typeof t)throw new Error("[olark] emailAddress string expected");var n=hbl.util.strip_whitespace(hbl.util.decode_html_entities(t));if(n=n.split(" ")[0],!hbl.util.is_valid_email(n))throw new Error("[olark] invalid email address: '"+n+"'");this.__emailAddressObject.set(n)},e.addFullName=function(e){this.updateFullName(e)},e.updateFullName=function(e){var t=e.fullName||e;if("string"!=typeof t)throw new Error("[olark] fullName string expected");t=hbl.util.strip_whitespace(hbl.util.decode_html_entities(t)),this.__fullNameObject.set(t)},e.updatePhoneNumber=function(e){var t=e.phoneNumber||e;if("string"!=typeof t)throw new Error("[olark] phoneNumber string expected");t=hbl.util.strip_whitespace(hbl.util.decode_html_entities(t)),this.__phoneNumberObject.set(t)},e.getFullName=function(e){var t=this;return i(e,function(){return t.__fullNameObject.get()})},e.getEmailAddress=function(e){var t=this;return i(e,function(){return t.__emailAddressObject.get()})},e.getPhoneNumber=function(e){var t=this;return i(e,function(){return t.__phoneNumberObject.get()})},e.onChange=function(e){this.__fullNameObject.__SPI_onChange(e),this.__emailAddressObject.__SPI_onChange(e),this.__phoneNumberObject.__SPI_onChange(e),this.__visitHistory.__SPI_onChange(e),this.__recentPageHistory.__SPI_onChange(e),this.__importance.__SPI_onChange(e),this.__notes.__SPI_onChange(e)},e.getCity=function(e){return this.__getGeoipKeys("city",e)},e.getRegion=function(e){return this.__getGeoipKeys("state",e)},e.getCountry=function(e){return this.__getGeoipKeys("country",e)},e.getCountryCode=function(e){return this.__getGeoipKeys("country_code",e)},e.getOrganization=function(e){var t;return this.__getGeoipKeys(["isp","organization"],function(n){t=n.isp!=n.organization?n.organization:{}.undefinedValue,e&&e(t)}),t},e.updateImportance=function(e){var t;try{t=parseInt(e.value||e)}catch(n){t=-1}if(0>t||t>3)throw new Error("[olark] visitor importance must be an integer between 0-3");this.__importance.set(t)},e.addNote=function(e){var t=e.body||e,n=this.__notes.get();if("string"!=typeof t)throw new Error("[olark] visitor notes must be strings");for(var i=!1,o=0;o<n.length;o++)if(n[o]==t){i=!0;break}i||(n.push(t),this.__notes.set(n))},e.updateCustomFields=function(e){var t=o.json,n=t.encode(this.__visitFields.get()),i=t.encode(e),a=this;if(n!=i){this.__visitFields.set(e);var l=this.__olark._.identityManager.getConversationId();l||r.count("conversation_id_undefined");var _=s.put("/2.0/conversations/"+l),c={custom_fields_json:i,site_idstring:this.__olark._.identityManager.getSiteId()};_.send(c),_.end(function(e){e&&a.__logger.error("update custom fields failed.")})}},e.updateDetailsForThisVisit=function(e){this.updateCustomFields(e)},e.getDetailsForThisVisit=function(e){e(this.__visitFields.get())},e.trackConversion=function(){var e=this.__olark._.identityManager.getConversationId();e||r.count("conversation_id_undefined");var t=s.post("/2.0/conversations/"+e+"/tags"),n=this,i={tag:"conversion",site_idstring:this.__olark._.identityManager.getSiteId()};t.send(i),t.end(function(e){e&&n.__logger.error("track conversion failed.")})},e.getDomain=function(){var e=this.__getGeoipKeys("domain"),t=this.getOrganization();return/(gov|edu|ibm|microsoft)/i.test(e)||t?e:void 0},e.getDetails=function(e){function t(e){var t=i.getRegion(),a=i.getCountry(),s=i.getCountryCode(),l=i.getOrganization(),_=i.getDomain(),c=i.__recentPageHistory.get(),u=i.__visitHistory.get(),h=i.__conversationBeginPage.get();0==u.length&&(u.push({}),r.count("history_is_empty")),0==c.length&&(c.push({}),r.count("page_history_is_empty"));var d=u[u.length-1].referrer;d&&d.indexOf(" ")>0&&(d=encodeURI(d)),i.__visitStats.isEmpty()&&i.__visitStats.generateFromHistory(u);var p,f=i.__visitStats.__SPI_getStats(),g=f.pageCountAcrossAllVisits||0,m=f.messageCountAcrossAllVisits||0,v=f.conversationCount||0,b=f.secondsSpentAcrossAllVisits||0,y=f.referredByPaidAdvertisingEver||!1,w=f.referredByPaidAdvertisingThisVisit||!1,k=f.referredByCampaignEver||!1,x=f.referredByCampaignThisVisit||!1,S=f.searchTesxtForThisVisit||"",C=f.searchTextForPreviousVisists||[],I=f.visitCount||0;try{p=i.__visitFields.get()}catch(T){p={}}var E=Math.round(+new Date-u[u.length-1].updatedAt);return o={recentPageHistory:c,currentPage:c[c.length-1],conversationBeginPage:h,referrer:d,referredByPaidAdvertisingEver:y,referredByPaidAdvertisingThisVisit:w,referredByCampaignEver:k,referredByCampaignThisVisit:x,searchTextForThisVisit:S,searchTextForPreviousVisits:C,pageCountForThisVisit:u[u.length-1].pageCount,pageCountAcrossAllVisits:g,messageCountForThisVisit:u[u.length-1].messageCount||0,messageCountAcrossAllVisits:m,visitCount:I,conversationCount:v,isConversing:u[u.length-1].didChat,secondsSpentOnCurrentPage:Math.round((+new Date-i.__landedOnPageTimestamp)/1e3),secondsSpentForThisVisit:Math.round((+new Date-u[u.length-1].createdAt)/1e3),secondsSpentAcrossAllVisits:Math.round((E+b)/1e3),city:e,region:t,country:a,countryCode:s,organization:l,domain:_,fullName:i.getFullName(),emailAddress:i.getEmailAddress(),phoneNumber:i.getPhoneNumber(),importance:i.__importance.get(),notes:i.__notes.get(),browser:i.__SPI_getBrowser(),operatingSystem:i.__SPI_getOs(),ip:i.__SPI_getIp(),secondsSinceLastMessage:n(i.__mostRecentMessage.get()),secondsSinceLastNotificationToOperator:n(i.__mostRecentNotificationToOperator.get()),secondsSinceLastMessageToOperator:n(i.__mostRecentMessageToOperator.get()),secondsSinceLastMessageToVisitor:n(i.__mostRecentMessageToVisitor.get()),customFields:p}}var i=this,o=null;return i.getCity(function(n){var o={};try{o=t(n)}catch(a){i.__logger.error("getDetails "+a.message),o={}}e&&e(o)}),o},e.__SPI_getNotes=function(e){var t=this;return i(e,function(){return t.__notes.get()})},e.__SPI_getVisitHistory=function(e){var t=this;return i(e,function(){return 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b=function(){};b.prototype.get=function(){throw new Error},b.prototype.set=function(){throw new Error},b.prototype.clearConversationData=function(){throw new Error},b.prototype.clearVisitorData=function(){throw new Error},b.prototype.isLinkedToConversation=function(){throw new Error},b.prototype.isLinkedToVisitor=function(){throw new Error};var y=function(e){e=e||{};var t=this;t.__conversation_expiration_delta_in_days=.1,t.__visitor_expiration_delta_in_days=365;var n=m({key:"csession",defaultValue:null,expiration_access_tag:olark._.identityManager.getConversationId()});n||g({key:"csession",value:{},expiration_in_milliseconds:t.__conversation_expiration_delta_in_days*h,expiration_access_tag:olark._.identityManager.getConversationId()});var i=m({key:"vsession",defaultValue:null,expiration_access_tag:olark._.identityManager.getVisitorId()});i||g({key:"vsession",value:{},expiration_in_milliseconds:t.__visitor_expiration_delta_in_days*h,expiration_access_tag:olark._.identityManager.getVisitorId()}),t.set({key:"siteId",value:olark._.siteId,link_to_visitor:!0})
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i)throw new Error("'value' required for key store set");if(o&&a)throw new Error("cannot link data to both a visitor and conversation");if(!o&&!a)throw new Error("currently, you must link to either a conversation or visitor");var s=m({key:"vsession",defaultValue:{},expiration_access_tag:olark._.identityManager.getVisitorId()}),l=m({key:"csession",defaultValue:{},expiration_access_tag:olark._.identityManager.getConversationId()});if(o){if(l[n])throw new Error("[error] cannot link "+n+" to the visitor, it is already associated with the conversation");s[n]=i,g({key:"vsession",value:s,expiration_in_milliseconds:t.__visitor_expiration_delta_in_days*h,expiration_access_tag:olark._.identityManager.getVisitorId()})}if(a){if(s[n])throw new Error("cannot link this value to the conversation, it is already associated with the 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e={from:parseInt(v.BUBBLE_HEIGHT)+20,to:parseInt(v.BUBBLE_HEIGHT),duration:750},t=w.firstChild;a(t,e)}function g(){var e=document.getElementById("habla_compressed_div"),t=document.getElementById("habla_panel_div");window.opera&&(e.style.height=parseInt(v.BUBBLE_HEIGHT)+"px"),b&&(e.style.height=parseInt(v.BUBBLE_HEIGHT+10)+"px",e.style.width=parseInt(t.offsetWidth)+"px")}function m(){var e=document.getElementById("habla_compressed_div");e.style.height=null,e.style.width=null}if(i("CalloutBubblePlugin.activated"),t.system.enable_attention_grabber!==!1){var v={};v.DEFAULT_WIDTH=164,v.DEFAULT_HEIGHT=153,v.PROTOCOL="https:"==document.location.protocol?"https:":"http:",v.DEFAULT_IMAGE_PATH=v.PROTOCOL+"//static.olark.com/images/thisisolark-trans.png",v.CLOSE_BUTTON_IMAGE_PATH=v.PROTOCOL+"//static.olark.com/images/close.png",v.BUBBLE_IMAGE_URL=void 0!=t.CalloutBubble.bubble_image_url?t.CalloutBubble.bubble_image_url:v.DEFAULT_IMAGE_PATH,v.BUBBLE_IMAGE_URL_OFFLINE=t.CalloutBubble.offline_bubble_image_url||t.CalloutBubble.bubble_image_url_offline||void 0,v.BUBBLE_HEIGHT=t.CalloutBubble.bubble_height||void 0,v.BUBBLE_WIDTH=t.CalloutBubble.bubble_width||void 0,v.BUBBLE_HEIGHT_OFFLINE=t.CalloutBubble.bubble_height_offline||void 0,v.BUBBLE_WIDTH_OFFLINE=t.CalloutBubble.bubble_width_offline||void 0,v.BUBBLE_BOTTOM_OFFSET=t.CalloutBubble.bubble_bottom_offset||void 0,v.BUBBLE_TOP_OFFSET=t.CalloutBubble.bubble_top_offset||void 0,v.BUBBLE_RIGHT_OFFSET=t.CalloutBubble.bubble_right_offset||void 0,v.BUBBLE_LEFT_OFFSET=t.CalloutBubble.bubble_left_offset||void 0,v.BUBBLE_BOTTOM_OFFSET_OFFLINE=t.CalloutBubble.bubble_bottom_offset_offline||void 0,v.BUBBLE_TOP_OFFSET_OFFLINE=t.CalloutBubble.bubble_top_offset_offline||void 0,v.BUBBLE_RIGHT_OFFSET_OFFLINE=t.CalloutBubble.bubble_right_offset_offline||void 0,v.BUBBLE_LEFT_OFFSET_OFFLINE=t.CalloutBubble.bubble_left_offset_offline||void 0,v.OFFSET=t.CalloutBubble.offset||{},v.OFFSET_OFFLINE=t.CalloutBubble.offset_offline||{},v.OFFSET.top=v.OFFSET.top||0,v.OFFSET.bottom=v.OFFSET.bottom||0,v.OFFSET.left=v.OFFSET.left||0,v.OFFSET.right=v.OFFSET.right||0,v.OFFSET_OFFLINE.top=v.OFFSET_OFFLINE.top||0,v.OFFSET_OFFLINE.bottom=v.OFFSET_OFFLINE.bottom||0,v.OFFSET_OFFLINE.left=v.OFFSET_OFFLINE.left||0,v.OFFSET_OFFLINE.right=v.OFFSET_OFFLINE.right||0,v.BUBBLE_SLIDE_EFFECT=t.CalloutBubble.slide||!1,v.HIDE_WHEN_CLICKED=t.CalloutBubble.hide_when_clicked||!1,v.HIDE_WHEN_X_CLICKED=t.CalloutBubble.hide_when_x_clicked||!0,v.IDLE_TIMEOUT=void 0,v.CLICKED=e.data.getConversationObject({key:"bubble-clicked",initialValue:!1}),v.X_CLICKED=e.data.getConversationObject({key:"bubble-x-clicked",initialValue:!1}),v.LOADED=!1,v.SLID=e.data.getConversationObject({key:"bubble-slid",initialValue:!1}),v.SSL_PAGE="https:"==v.PROTOCOL,v.SSL_PAGE&&(v.BUBBLE_IMAGE_URL&&(v.BUBBLE_IMAGE_URL=v.BUBBLE_IMAGE_URL.replace("http:","https:")),v.BUBBLE_IMAGE_URL_OFFLINE&&(v.BUBBLE_IMAGE_URL_OFFLINE=v.BUBBLE_IMAGE_URL_OFFLINE.replace("http:","https:")));var b="BackCompat"==document.compatMode,y=document.createElement("div"),w=document.createElement("a"),k=document.createElement("a"),x=document.createElement("div"),S=document.createElement("div"),C=document.createElement("div"),I=document.createElement("div");e.chat.onOperatorsAvailable(function(){v.LOADED&&(v.HIDE_WHEN_CLICKED&&v.CLICKED.set(!1),v.BUBBLE_SLIDE_EFFECT&&v.SLID.set(!1),_())}),e.chat.onOperatorsAway(function(){c()}),e.chat.onReady(function(){l(),s(function(){var e=o();if(n(e),!v.SLID.get()&&v.BUBBLE_SLIDE_EFFECT){var t=w.firstChild;t.style.visibility="hidden",t.style.height=0}var i=document.getElementById("habla_compressed_div");if(i.appendChild(w),i.appendChild(k),hbl.client.opavailable&&"away"!=hbl.client.opstatus?_():c(),v.BUBBLE_SLIDE_EFFECT)try{window.addEventListener("mousemove",p,!1)}catch(a){try{document.attachEvent("onmousemove",p)}catch(a){}}v.LOADED=!0})})}}var i=e("../testlog");t.exports=n},{"../testlog":95}],60:[function(e,t){function n(e,t,n){function o(e){e=e||{};
var n=e.olark||window.olark,o=e.storage||s("CartSaver"),a=l(e.conf||t.CartSaver||{}),r=e.logger||i.getDefaultLogger(),c=_(n,o,a);return c?(d(n,c,a),p(n,c),f(n,c),g(n,c,a,o),m(n,c,a,o),void 0):void r.warn("CartSaver disabled")}function a(e,t){for(var n=0;n<e.length;n++)t(n,e[n])}function r(e,t){for(var n=[],i=0;i<e.length;i++)n.push(t(i,e[i]));return n}function s(t){var n=e.data.getConversationObject({key:t,initialValue:{}});return{getItem:function(e){return n.get()[e]},setItem:function(e,t){var i=n.get();i[e]=t,n.set(i)}}}function l(e){return e.minimum_cart_value_for_notification=e.minimum_cart_value_for_notification||0,e.send_cart_value_notifications=!!e.send_cart_value_notifications,e.send_cart_removal_notifications=!!e.send_cart_removal_notifications,e.send_cart_addition_notifications=!!e.send_cart_addition_notifications,e.send_checkout_success_notifications=!!e.send_checkout_success_notifications,e.send_checkout_cancellation_notifications=!!e.send_checkout_cancellation_notifications,e.send_checkout_begin_notifications=!!e.send_checkout_begin_notifications,e.show_sku=!!e.show_sku,e}function _(e,t,n){return/^Magento\@/.test(n.version)?new v(e,t,n):void 0}function c(e,t){var n=t.show_sku?" ["+e.sku+"]":"",i="("+e.formattedPrice()+" x "+e.quantity+")";return"* "+e.name+n+" "+i}function u(e,t,n){var i=[],o=0,r=0;return a(e,function(e,n){o+=n.quantity,r+=n.quantity*n.price,i.push(c(n,t))}),n&&(i=[n(o,r)].concat(i)),i.join("\n")}function h(e,t,n,i){return u(n,t,function(t){return""+t+(1==t?" item ":" items ")+i+" (total now: "+e.formattedTotal()+")"})}function d(e,t,n){var i="has "+t.formattedTotal()+" of items in cart",o=r(t.items(),function(e,t){return c(t,n)});e("api.chat.updateVisitorStatus",{snippet:[i].concat(o)})}function p(e,t){e("api.chat.updateVisitorNickname",{snippet:t.formattedTotal(),source:"CartSaver"})}function f(e,t){t.customerName()&&e("api.visitor.updateFullName",{fullName:t.customerName()}),t.customerEmail()&&e("api.visitor.updateEmailAddress",{emailAddress:t.customerEmail()})}function g(e,t,n,i){n.send_cart_value_notifications&&(i.getItem("notifiedForCartBalance")?(n.send_cart_addition_notifications&&t.itemsAdded().length>0&&e("api.chat.sendNotificationToOperator",{body:h(t,n,t.itemsAdded(),"added to their cart")}),n.send_cart_removal_notifications&&t.itemsRemoved().length>0&&!t.currentlyHasEvent("clear_cart")&&e("api.chat.sendNotificationToOperator",{body:h(t,n,t.itemsRemoved(),"removed from their cart")})):t.total()>=n.minimum_cart_value_for_notification&&t.total()>0&&(i.setItem("notifiedForCartBalance",!0),e("api.chat.sendNotificationToOperator",{body:u(t.items(),n,function(){return"This customer now has "+t.quantity()+" items worth "+t.formattedTotal()+" in their cart"})})),0===t.quantity()&&i.setItem("notifiedForCartBalance",!1))}function m(e,t,n){(n.send_checkout_begin_notifications||n.send_checkout_success_notifications||n.send_checkout_cancellation_notifications)&&(n.send_checkout_begin_notifications&&t.currentlyHasEvent("checking_out")&&!t.previouslyHadEvent("checking_out")&&e("api.chat.sendNotificationToOperator",{body:u(t.items(),n,function(){return"Checking out with "+t.quantity()+" items worth "+t.formattedTotal()})}),n.send_checkout_success_notifications&&t.currentlyHasEvent("order_complete")?e("api.chat.sendNotificationToOperator",{body:"Order complete! Good job."}):n.send_checkout_cancellation_notifications&&t.currentlyHasEvent("clear_cart")&&e("api.chat.sendNotificationToOperator",{body:"Order cancelled and cart emptied."}))}function v(e,t,n){this._storage=t,this._currentState=n,this._previousState=this._storage.getItem("previousState")||{customer:{},items:[],magento:{}},this._cartDifferenceCache=null,this._mappedTypes={checkout_quote_destroy:"clear_cart",controller_action_predispatch_checkout_onepage_index:"checking_out",controller_action_predispatch_checkout_multishipping_index:"checking_out",controller_action_predispatch_checkout_controller_action_index:"checking_out",controller_action_layout_render_before_onestepcheckout_index_index:"checking_out",googlecheckout_checkout_before:"googlecheckout_begin",paypal_prepare_line_items:"paypal_begin",sales_order_place_after:"order_complete",checkout_submit_all_after:"order_complete",order_cancel_after:"order_cancelled",checkout_type_onepage_save_order:"order_complete",controller_action_predispatch_checkout_onepage_success:"order_complete",sales_quote_delete_after:"order_cancelled",sales_order_payment_cancel_invoice:"order_cancelled",sales_order_payment_void:"order_cancelled",sales_order_payment_refund:"order_cancelled",sales_order_payment_cancel:"order_cancelled",sales_order_invoice_cancel:"order_cancelled",sales_order_item_cancel:"order_cancelled"},this._saveState()}v.prototype._saveState=function(){this._storage.setItem("previousState",{customer:this._currentState.customer||this._previousState.customer,items:this._currentState.items,magento:this._currentState.magento})},v.prototype._getNonEmptyValue=function(e,t){return"string"!=typeof e||/^\s*$/.test(e)?t:e},v.prototype._containsEvent=function(e,t){if(!e)return!1;var n=this,i=!1;return a(e,function(e,o){var a=n._mappedTypes[o.type];a===t&&(i=!0)}),i},v.prototype._mapItems=function(e){return r(e||[],function(e,t){return{name:t.name||"Unknown Item",sku:t.sku,quantity:t.quantity||1,price:t.price||0,formattedPrice:function(){return t.magento.formatted_price||t.price||0}}})},v.prototype._cartDifference=function(){if(!this._cartDifferenceCache){var e={};a(this._currentState.items,function(t,n){e[n.name]=n}),a(this._previousState.items,function(t,n){var i=e[n.name]?e[n.name].quantity:0;e[n.name]=n,e[n.name].quantity=i-n.quantity});var t=[],n=[];for(var i in e)if(e.hasOwnProperty(i)){var o=e[i];o.quantity>0?t.push(o):o.quantity<0&&(o.quantity=-1*o.quantity,n.push(o))}this._cartDifferenceCache={additions:t,removals:n}}return this._cartDifferenceCache},v.prototype.customerName=function(){var e=this._currentState.customer.name||this._previousState.customer.name;return this._getNonEmptyValue(e)},v.prototype.customerEmail=function(){var e=this._currentState.customer.email||this._previousState.customer.email;return this._getNonEmptyValue(e)},v.prototype.total=function(){return this._currentState.magento.total||0},v.prototype.formattedTotal=function(){return this._currentState.magento.formatted_total||"0.00"},v.prototype.items=function(){return this._mapItems(this._currentState.items)},v.prototype.itemsAdded=function(){return this._mapItems(this._cartDifference().additions)},v.prototype.itemsRemoved=function(){return this._mapItems(this._cartDifference().removals)},v.prototype.currentlyHasEvent=function(e){return this._containsEvent(this._currentState.magento.recent_events,e)},v.prototype.previouslyHadEvent=function(e){return this._containsEvent(this._previousState.magento.recent_events,e)},v.prototype.quantity=function(){if(!this._calculatedQuantity&&0!==this._calculatedQuantity){this._calculatedQuantity=0;var e=this;a(this.items(),function(t,n){e._calculatedQuantity+=n.quantity})}return this._calculatedQuantity},n?(n.run=o,n.MagentoCart=v):o()}var i=e("../Logger");n.run=function(e){var t={};n(null,null,t),t.run(e)},t.exports=n},{"../Logger":46}],61:[function(e,t){function n(e,t){var n=function(e,t){return"undefined"!=typeof e?e:t},i=n(t.ClickToChat.use_title_text_for_notifications,!0),o=t.ClickToChat.hide_chatbox?!0:!1,a=n(t.ClickToChat.show_as_tab,!1),r=n(t.ClickToChat.use_default_images,!1),s=e.data.getConversationObject({key:"boxWasShown",initialValue:!1}),l=function(e){var t=document.createElement("style");t.type="text/css",t.styleSheet?t.styleSheet.cssText=e:t.appendChild(document.createTextNode(e));var n=document.getElementsByTagName("head")[0];n.insertBefore(t,n.firstChild)};if(o&&!s.get()&&e.box.hide(),e.box.onShow(function(){s.set(!0)}),e.box.onExpand(function(){s.set(!0)}),a){var _=function(e){return e+="#olark-click-to-chat-tab {",e+="position: fixed;",e+="left: 0;",e+="bottom:40%;  ",e+="z-index:5000;",e+="}",e+="#olark-click-to-chat-tab div {",e+="height: 150px;",e+="width: 150px;",e+="float: left;",e+="filter: progid:DXImageTransform.Microsoft.BasicImage(rotation=3);",e+="-webkit-transform: rotate(-90deg); ",e+="-moz-transform: rotate(-90deg);",e+="}",e+="#olark-click-to-chat-tab a {",e+="background-color: black;",e+="color: white;",e+='font: bold 18px "century gothic";',e+="height: 20px;",e+="padding: 6px;",e+="border: 2px solid #363636;",e+="display: block;",e+="text-decoration: none;",e+="text-align: center;",e+="width: auto;",e+="-webkit-border-bottom-right-radius:9px;",e+="-webkit-border-bottom-left-radius:9px;",e+="-moz-border-radius-bottomleft:9px;",e+="-moz-border-radius-bottomright:9px;",e+="border-top-style: none;",e+="border-top-width: 0;",e+="}",e+="#olark-click-to-chat-tab a:hover{",e+="background-color: white;",e+="color: black;",e+="}"},c=_("");l(c);var u=document.createElement("div"),h=document.createElement("div"),d=document.createElement("a");u.id="olark-click-to-chat-tab",d.target="olark",d.href="#",d.title="Olark Chat Tab",d.innerText="chat online",h.appendChild(d),u.appendChild(h),document.getElementsByTagName("body")[0].appendChild(u)}for(var p=document.getElementsByTagName("a"),f=p.length,g=function(n){!function(n,o){o=o||function(){return!1};var a=function(e,t){t=t||[];var n=e.childNodes;if(/.*(un)?available.*/.test(e.className))t.push(e);else if(n.length)for(var i=n.length;i--;){var o=n[i];a(o,t)}return t},s=a(n);if(s.length>0||r){for(var l="http://static.olark.com/images/image-orangelark-available.png",_="http://static.olark.com/images/image-orangelark-unavailable.png",c=s.length;c--;){var u=s[c--];"available"==u.cssClass?l=u.src:"unavailable"==u.cssClass&&(_=u.src)}var h=t.system.olark_key,d=document.createElement("img");d.border="0",d.src="http://images-async.olark.com/status/"+h+"/image.png?online="+l+"&offline="+_,n.appendChild(d)}var p=function(){};p=t.ClickToChat.launch_with_popout?function(){e.box.popout()}:function(){e.box.expand()},n.onclick=function(){p();var t=n.title;return i&&t&&t.length&&e.chat.sendNotificationToOperator({body:"clicked to chat from '"+t+"'"}),o()}}(n,n.onclick)};f--;){var m=p[f];"olark"==m.target&&(m.href="#",g(m))}}t.exports=n},{}],62:[function(e,t){function n(e,t){function n(e){var t=this;e=e||{},this._api=e.legacyOlarkAPI,this._win=e.window||window,this._doc=this._win.document,this._accountToken=e.accountToken,this._apiToken=e.apiToken,this._libraryURL=e.libraryURL,this._silent=e.silent,this._maskedSelectors=e.maskedSelectors,this._showSecureElements=e.showSecureElements,this._conversationId=e.conversationId,this._calls=[],this._fireflyLoadTimeout=null,this._didTimeout=!1,this._currentSessionName=this._api.data.getConversationObject({key:"currentSessionName"}),this._currentSessionName.get()||this._currentSessionName.set((new Date).getTime()),this._connectionTimer=null,this._connecting=!1,this._waitingForAccept=!1,this._startedViaOlark=!1,this._active=this._api.data.getConversationObject({key:"active"}),this._active.get()&&this._ensureFireflyIsAvailable(),this._declined=this._api.data.getConversationObject({key:"declined"}),this._ended=this._api.data.getConversationObject({key:"ended"}),this._lastURL=this._api.data.getConversationObject({key:"lastURL"}),this._operatorName=null,this._api.chat.onMessageToVisitor(function(e){t._operatorName=e.message.nickname}),this.on("cobrowsingEnded",function(){t._startedViaOlark&&(t._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_end_text")),t._notifyVisitor(d.getTranslationForKey("cobrowsing_notify_visitor_end_text")),t._clearConnection(),t._startedViaOlark=!1)}),this.on("repControlRequested",function(){if(t._silent)t.grantRepControl(!0);else{var e=window.confirm(d.getTranslationForKey("cobrowsing_confirm_control_text"));e&&t._notifyVisitor(d.getTranslationForKey("cobrowsing_notify_visitor_control_text")),t.grantRepControl(e)}}),this.set("theme","black"),this.set("whitelabel",!0),this._maskSecureFields(),this._api.chat.__SPI_onInterfaceElementReady(function(e){t._populateInterface(e.key,e.dom)}),this._api.chat.__SPI_onEndedStateChanged(function(){t._active.get()&&t._endSession()})}o("CobrowsingPlugin.activated");var i="507dd5f988a1113547000001",l="507dd5f985dbad354701c5b6",_="https://firefly-071591.s3.amazonaws.com/scripts/loaders/loader.js",c=15e3,u=15e3,h=["on","set","start","startAPI","grantRepControl"],d=new r({configuration:t});!function(t){for(var n in h)!function(e){t[e]=function(){this._calls.push({method:e,args:arguments}),this._dequeueCalls()}}(h[n]);t._isSupported=function(){return window.document.querySelector&&window.document.querySelectorAll},t.debug=function(e){return this._debugMode=e,this._debugMode},t.share=function(){e.chat.__SPI_isConversing()||this._debugMode?(this._startedViaOlark=!0,this._declined.set(!1),this._ended.set(!1),this._ensureSharing(),this._debugMode&&this._startSharing()):this._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_start_conversation_text"))},t._ensureSharing=function(){return this._ensureFireflyIsAvailable(),this._lastURL.get()?void this._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_share_link_text")+" ==> "+this._lastURL.get()):void(this._isSupported()?(this._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_waiting_to_accept_text")),this._waitingForAccept||(this._waitingForAccept=!0,this._createInterface("confirmation-box-"+this._currentSessionName.get()))):(s.count("cobrowsing_not_supported"),this._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_browser_not_supported")),this._notifyVisitor(d.getTranslationForKey("cobrowsing_notify_visitor_browser_not_supported"))))},t._startSharing=function(){var e=this;this._ensureFireflyIsAvailable(),this._currentSessionName.set((new Date).getTime()),this._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_connecting_text")),this._startConnection();try{var t={suppressUI:!0,partnerSessionID:this._conversationId};this.start(this._apiToken,t,function(t){var n=(new Date).getTime()-e._startConnectionTime;if(s.count("cobrowsing_session_starting"),e._clearConnection(),e._active.set(!0),t){var i=t.replace(/http(s)?:\/\/.*?\//,"https://static.olark.com/view/#");e._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_share_link_text")+" ==> "+i),e._lastURL.set(t),e._createInterface("cobrowse-terminate-"+e._currentSessionName.get()),s.count("cobrowsing_session_started"),s.track("cobrowsing_connection_time",n),this._debugMode&&s.debug("Cobrowsing connected in"+n+"ms")}else e._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_decline_share_text"))})}catch(n){s.warn("unable to start cobrowsing session: "+n),s.count("cobrowsing_exception"),this._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_unable_to_start_text")+": beta+cobrowsing@olark.com")}},t._notifyOperator=function(e){this._debugMode?s.debug("[cobrowse] would have notified operator: "+e):this._api.chat.sendNotificationToOperator({body:e})},t._notifyVisitor=function(e){this._api.chat.sendNotificationToVisitor({body:e})},t._createInterface=function(e){this._api.chat.__SPI_sendInterfaceElementToVisitor({key:e})},t._populateInterface=function(e,t){var n=this,i=e.split("-").pop();switch(!0){case/^confirmation\-box\-/i.test(e):t.innerHTML=d.getSafeTranslationForKey("cobrowsing_visitor_confirm_allow_message")+" <span style='display:block;text-align:right;'><button data-action='start'>"+d.getSafeTranslationForKey("cobrowsing_visitor_confirm_allow_button_start")+"</button><button data-action='decline'>"+d.getSafeTranslationForKey("cobrowsing_visitor_confirm_allow_button_decline")+"</button></span>";for(var o=t.querySelectorAll("button"),a=function(){for(var e=0;e<o.length;e++)o[e].disabled=!0},r=0;r<o.length;r++){var s=o[r];(n._declined.get()||n._active.get()||n._ended.get())&&(s.disabled=!0),i!=n._currentSessionName.get()&&(s.disabled=!0),s.onclick=function(e){e=e||window.event,e.preventDefault();var t=e.target||e.srcElement,i=t.attributes["data-action"].value;"start"===i?n._lastURL.get()||n._handleConfirmation.apply(n,[e]):n._handleDecline.apply(n,[e]),a()}}break;case/^cobrowse\-terminate\-/i.test(e):t.innerHTML=d.getSafeTranslationForKey("cobrowsing_visitor_allow_approve_message")+"<span style='display:block;text-align:right;'><button>"+d.getSafeTranslationForKey("cobrowsing_allow_approve_button_stop")+"</button></span>";var l=t.querySelector("button");!this._declined.get()&&this._active.get()&&this._ended.get()||(l.disabled=!0),i!=n._currentSessionName.get()&&(l.disabled=!0),l.onclick=function(e){e=e||window.event,e.preventDefault();var t=e.target||e.srcElement;n._handleStop.apply(n,[e]),t.disabled=!0}}},t._handleConfirmation=function(){return s.count("cobrowsing_session_requested"),this._waitingForAccept=!1,this._startSharing(),!1},t._handleDecline=function(){return s.count("cobrowsing_session_declined"),this._waitingForAccept=!1,this._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_decline_text")),this._notifyVisitor(d.getTranslationForKey("cobrowsing_notify_visitor_decline_text")),this._declined.set(!0),this._currentSessionName.set((new Date).getTime()),!1},t._handleStop=function(){return s.count("cobrowsing_session_stopped"),this._endSession(),!1},t._endSession=function(){var e=this._firefly();e&&this._active.get()&&(e.endSession(),this._clearConnection())},t._ensureFireflyIsAvailable=function(){var e=this._firefly();if(!e||e.token!==this._accountToken&&!e.hasOwnProperty("ready")){window.fireflyAPI={token:this._accountToken,ready:function(e){"function"==typeof e&&(e=[e]);var t=null;if(window.fireflyAPI.onLoaded=window.fireflyAPI.onLoaded||[],window.fireflyAPI.isLoaded)for(t in e)e.hasOwnProperty(t)&&e[t]();else for(t in e)e.hasOwnProperty(t)&&window.fireflyAPI.onLoaded.push(e[t])}};var t=this._doc.createElement("script");t.type="text/javascript",t.src=this._libraryURL,t.async=!0;var n=this._doc.getElementsByTagName("script")[0];n.parentNode.insertBefore(t,n);var i=this;this._fireflyLoadTimeout=setTimeout(function(){i._checkFireflyHasLoaded()},u),this._startLoadTime=(new Date).getTime(),this._firefly().ready(function(){i._checkFireflyHasLoaded()})}},t._firefly=function(){return window.fireflyAPI},t._ready=function(){var e=this._firefly();return e&&e.start?!0:!1},t._dequeueCalls=function(){if(this._ready())for(var e=this._firefly();this._calls.length;){var t=this._calls.shift();e[t.method].apply(e,t.args)}},t._checkFireflyHasLoaded=function(){if(this._ready()){var e=(new Date).getTime()-this._startLoadTime;if(s.track("cobrowsing_load_time",e),this._debugMode&&s.debug("Cobrowsing API loaded in "+e+" ms"),this._didTimeout)s.count("cobrowsing_loaded_after_timeout");else if(clearTimeout(this._fireflyLoadTimeout),this._debugMode){var t=this;setTimeout(function(){t._dequeueCalls()},1)}else this._dequeueCalls()}else this._didTimeout=!0,s.warn("unable to load cobrowsing javascript"),s.count("cobrowsing_not_loaded"),this._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_unable_to_start_text")+": support@olark.com")},t._startConnection=function(){function e(){t._connecting&&(t._notifyOperator(d.getTranslationForKey("cobrowsing_notify_operator_slow_connection_text")+": beta+cobrowsing@olark.com"),t._clearConnection(),s.count("cobrowsing_session_timeout"))}var t=this;this._connecting=!0,this._startConnectionTime=(new Date).getTime(),this._connectionTimer=setTimeout(e,c)},t._clearConnection=function(){this._connecting=!1,clearTimeout(this._connectionTimer),this._connectionTimer=null,this._lastURL.set(null),this._active.set(!1),this._declined.set(!1),this._ended.set(!0)},t._forEachDomElement=function(e,t){for(var n=document.querySelectorAll(e),i=0;i<n.length;i++)t(n[i])},t._maskSecureFields=function(){function e(e,t){var n=t.toLowerCase(),i=t.toUpperCase(),o=t.replace(/([^a-z0-9]|\b)([a-z0-9])/gi,function(e,t,n){return t+n.toUpperCase()});return["["+e+"*="+n+"]","["+e+"*="+i+"]","["+e+"*="+o+"]"].join(",")}var t=this._maskedSelectors;t=t.concat([e("name","Ecom_Payment"),e("name","credit_card"),e("name","creditcard"),e("type","hidden"),e("type","password"),e("name","hidden"),e("name","password"),e("name","secret"),e("name","auth"),e("name","token")]),this._showSecureElements&&this._forEachDomElement(t.join(","),function(e){e.style.boxShadow="0 0 8px yellow"}),this.set("masking",{"*":t})}}(n.prototype);var p=new a({idStorageKey:"olark.activeBrowserTab"}),f=new n({legacyOlarkAPI:e,accountToken:t.system.firefly_account_token||l,apiToken:t.system.firefly_api_token||i,libraryURL:t.system.firefly_library_url||_,silent:t.system.prompt_visitor_for_cobrowsing||!1,maskedSelectors:t.system.masked_selectors_for_cobrowsing||[],showSecureElements:t.system.show_secure_cobrowsing_elements,conversationId:olark._.conversationId});olark("api.chat.onCommandFromOperator",function(e){"see"===e.command.name&&p.primary()&&(s.count("cobrowsing_session_requested"),f.debug(!1),f.share())}),olark._.triggerFireflyDebug=function(){f.debug(!0),f.share()}}var i=e("../Logger"),o=e("../testlog"),a=e("browsertab"),r=e("../Locale"),s=new i({samplingRate:{debug:1,info:1,warn:1,error:1,track:1,count:1}});t.exports=n},{"../Locale":44,"../Logger":46,"../testlog":95,browsertab:3}],63:[function(e,t){function n(e,t){function n(e,t){var n=document.createElement("input");return n.type="submit",n.value=e,n.onclick=t,n.className="habla_offline_submit_input",n}function o(){var e=document.getElementById("habla_end_convo_div");if(!e){var t=document.getElementById("habla_conversation_div");e=document.createElement("div"),e.id="habla_end_convo_div",t.appendChild(e)}var i=document.createElement("p"),o=document.createElement("em");o.innerText=_.end_conversation_placeholder,i.appendChild(o);var a=document.createElement("hr"),s=document.createElement("div"),l=n(_.restart_conversation_input_text,r);s.id="habla_pre_chat_div",e.className="hbl_panel habla_offline_message_div hbl_pal_control_border hbl_pal_main_fg",s.appendChild(l),e.appendChild(i),e.appendChild(a),e.appendChild(s),e.style.clear="both",e.style.display="block"}function a(){var e=document.getElementById("habla_end_convo_div");e&&(e.style.display="none")}function r(){olark._.identityManager.deleteConversationId(),setTimeout(function(){window.location.reload()},1)}function s(){olark._.identityManager.deleteConversationId(),e.box.hide(),i.warn("conversation expired, disabling chatbox"),i.count("convo_ended_before_begin"),e.box.__SPI_disableUserInterface(),e.chat.__SPI_disableChatConnection()}function l(e){e.is_ended?e.is_conversing?(o(),olark._.identityManager.keepConversationIdAlive()):s():a()}var _={end_conversation_placeholder:t.locale.end_conversation_placeholder||"Conversation ended",restart_conversation_input_text:t.locale.restart_conversation_input_text||"Start a new chat"};t.system.allow_end_conversation&&e.chat.onReady(function(){setTimeout(function(){e.chat.__SPI_getEndedState(function(t){t.is_ended?l(t):e.chat.__SPI_onEndedStateChanged(l)})})})}var i=e("../Logger").getDefaultLogger();t.exports=n},{"../Logger":46}],64:[function(e,t){var n;n=e("./FeedbackPlugin/Feedback"),t.exports=function(e,t){var i;return i=new n({window:window}),i.startup(e,t)}},{"./FeedbackPlugin/Feedback":66}],65:[function(e,t){var n,i;i=e("../../Locale"),n=function(){function e(e){return this._configuration=e.configuration||function(){throw Error("configuration is required to be passed in for DefaultQuestions")}(),this._hbl=e.hbl||window.hbl,this._locale=new i({configuration:this._configuration,hbl:this._hbl}),[{question:"chat",type:"radio",lowAnswerText:this._locale.getTranslationForKey("feedback_survey_question_chat_low"),highAnswerText:this._locale.getTranslationForKey("feedback_survey_question_chat_high"),choices:[1,2,3,4,5],questionText:this._locale.getTranslationForKey("feedback_survey_question_chat_text"),isAnswerOptional:!0},{question:"operator_intelligence",type:"radio",lowAnswerText:this._locale.getTranslationForKey("feedback_survey_question_operator_intelligence_low"),highAnswerText:this._locale.getTranslationForKey("feedback_survey_question_operator_intelligence_high"),choices:[1,2,3,4,5],questionText:this._locale.getTranslationForKey("feedback_survey_question_operator_intelligence_text"),isAnswerOptional:!0},{question:"operator_speed",type:"radio",choices:[1,2,3,4,5],lowAnswerText:this._locale.getTranslationForKey("feedback_survey_question_operator_speed_low"),highAnswerText:this._locale.getTranslationForKey("feedback_survey_question_operator_speed_high"),questionText:this._locale.getTranslationForKey("feedback_survey_question_operator_speed_text"),isAnswerOptional:!0},{question:"operator_attitude",type:"radio",lowAnswerText:this._locale.getTranslationForKey("feedback_survey_question_operator_attitude_low"),highAnswerText:this._locale.getTranslationForKey("feedback_survey_question_operator_attitude_high"),choices:[1,2,3,4,5],questionText:this._locale.getTranslationForKey("feedback_survey_question_operator_attitude_text"),isAnswerOptional:!0},{question:"additional_feedback",type:"text",questionText:this._locale.getTranslationForKey("feedback_survey_question_additional_feedback_text"),answer:"",isAnswerOptional:!0}]}return e}(),t.exports=n},{"../../Locale":44}],66:[function(e,t){var n,i,o,a,r,s,l,_,c,u=function(e,t){return function(){return e.apply(t,arguments)}};c=e("underscore"),n=e("backbone"),_=e("../../Logger").getDefaultLogger(),a=e("../../LazyModule"),s=e("./collections/QuestionCollection"),l=e("./views/QuestionsView"),o=e("./FeedbackModel"),r=e("../../plugins/PrechatSurveyPlugin"),i=function(){function e(e){this.startup=u(this.startup,this),this.tryAndShowSurvey=u(this.tryAndShowSurvey,this),this.showSurvey=u(this.showSurvey,this),this.model=e.model||new o,this._window=(null!=e?e.window:void 0)||function(){throw Error("window object is required to be passed into feedback")}(),this._olark=this._window.olark||function(){throw Error("window object must have olark")}(),this._lazyJQuery=(null!=e?e.lazyModule:void 0)||new a({olark:this._olark,path:"jsclient/jquery"}),this._api=(null!=e?e.api:void 0)||null,this._logger=(null!=e?e.logger:void 0)||_,this._configuration=(null!=e?e.configuration:void 0)||null,this._questionsView=null,this._questionsViewEl=null}return e.prototype.userIsInConversation=function(){return this._api.box.__chat_api.__SPI_isConversing()},e.prototype.shouldShowPrechatSurvey=function(){return this._window.hbl.config.vars.show_pre_chat&&r.isEnabled({hbl:this._window.hbl})},e.prototype.needsPrechatInformation=function(){return this._api.chat.__needsToDoPrechat.get()},e.prototype.onPrechatInfoReceived=function(e){return this._api.chat.__SPI_onPrechatInfoReceived(e)},e.prototype.showSurvey=function(){return this.model.isSurveyAlreadyRequested()?void 0:(this.model.surveyIsRequested(),this.requestElementFromApi())},e.prototype.requestElementFromApi=function(){var e;return e=(new Date).getTime(),this._api.chat.__SPI_sendInterfaceElementToVisitor({key:"request-feedback-"+e}),this._logger.debug("feedback plugin starting")},e.prototype.tryAndShowSurvey=function(){var e=this;return this.userIsInConversation()?this.needsPrechatInformation()&&this.shouldShowPrechatSurvey()?this.onPrechatInfoReceived(function(){return e.showSurvey()}):this.showSurvey():void 0},e.prototype.listenForApiElement=function(){var e=this;return this._api.chat.__SPI_onInterfaceElementReady(function(t){var n,i,o;return n=t.key,o=/^request-feedback-(\d*)/i,i=o.exec(n),i&&(e._logger.debug("feedback view received from api with key: "+n),e.model.surveyIsRequested(),e._questionsViewEl=t.dom,e._questionsView)?e._questionsView.setEl(e._questionsViewEl):void 0})},e.prototype.startup=function(e,t){var i=this;return this._api=e,this._configuration=t,this.listenForApiElement(),this._api.chat.__SPI_onConversationEnd(function(){return i.tryAndShowSurvey()}),this._api.chat.onCommandFromOperator(function(e){return"feedback"===e.command.name?i.tryAndShowSurvey():void 0}),this._api.boot.onIdentityReady(function(t,o,a){return i._lazyJQuery.get(function(t){var o;return n.$=t,o=new s([],{conversationId:a,api:i._api,configuration:i._configuration}),o.fetchAndUpdateQuestions(),i._questionsView=new l({el:i._questionsViewEl,collection:o,api:i._api,configuration:i._configuration}),e.box.__SPI_scrollToBottom()})})},e}(),t.exports=i},{"../../LazyModule":38,"../../Logger":46,"../../plugins/PrechatSurveyPlugin":89,"./FeedbackModel":67,"./collections/QuestionCollection":68,"./views/QuestionsView":79,backbone:1,underscore:15}],67:[function(e,t){var n,i,o,a={}.hasOwnProperty,r=function(e,t){function n(){this.constructor=e}for(var i in t)a.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};n=e("backbone"),i=function(e){function t(){return o=t.__super__.constructor.apply(this,arguments)}return r(t,e),t.prototype.defaults={surveyIsRequested:!1},t.prototype.isSurveyAlreadyRequested=function(){return this.get("surveyIsRequested")},t.prototype.surveyIsRequested=function(){return this.set("surveyIsRequested",!0)},t}(n.Model),t.exports=i},{backbone:1}],68:[function(e,t){var n,i,o,a,r,s,l,_,c=function(e,t){return function(){return e.apply(t,arguments)}},u={}.hasOwnProperty,h=function(e,t){function n(){this.constructor=e}for(var i in t)u.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};l=e("underscore"),n=e("backbone"),r=e("../models/Question"),o=e("../DefaultQuestions"),i=e("../constants"),a=i.LOCAL_STORAGE_NAME,s=function(e){function t(){return this.addDefaultQuestions=c(this.addDefaultQuestions,this),this.model=c(this.model,this),_=t.__super__.constructor.apply(this,arguments)}return h(t,e),t.prototype.model=function(e,t){return t.api=this._api,t.configuration=this._configuration,new r(e,t)},t.prototype.sync=function(e,t,n){var i,o,r=this;switch(e){case"read":return o=[],i=this._questionIdsDataStore.get(),i&&(o=l.map(i.split(","),function(e){var t,n,i;return n=t=r._api.data.getConversationObject({key:""+a+"-"+e,initialValue:""}),i=t.get(),JSON.parse(i)})),n.success(o,o,{})}},t.prototype.initialize=function(e,t){return this._conversationId=t.conversationId,this._api=t.api,this._configuration=t.configuration,this._hbl=t.hbl||window.hbl,this._questionIdsDataStore=this._api.data.getConversationObject({key:a,initialValue:""})},t.prototype.fetchAndUpdateQuestions=function(){var e=this;return this.fetch({success:function(){return e.addDefaultQuestions()}})},t.prototype.addDefaultQuestions=function(){var e,t,n,i=this;return t=2,0===this.length?(e=new o({configuration:this._configuration,hbl:this._hbl}),n=e.length,l.each(e,function(e,o){return e.questionSet=t,e.questionNumber=o+1,e.totalNumberOfQuestions=n,e.conversationId=i._conversationId,i.add(e)}),this.save()):void 0},t.prototype.save=function(){var e;return this.each(function(e){return e.save()}),e=this.map(function(e){return e.get("id")}),this._questionIdsDataStore.set(e.join(","))},t.prototype.getUnrequestedQuestion=function(){return this.find(function(e){return!e.get("requested")})},t.prototype.getAnsweredUnsubmittedQuestion=function(){return this.find(function(e){return e.hasAnswered()&&e.get("requested")&&!e.hasSubmittedAnswer()})},t.prototype.getUnansweredRequestedQuestion=function(){return this.find(function(e){return!e.hasAnswered()&&e.get("requested")})},t.prototype.getNextQuestion=function(){return this.hasAnsweredUnsubmittedQuestion()?this.getAnsweredUnsubmittedQuestion():this.hasUnansweredRequestedQuestion()?this.getUnansweredRequestedQuestion():this.hasUnrequestedQuestion()?this.getUnrequestedQuestion():void 0},t.prototype.hasUnrequestedQuestion=function(){return!!this.getUnrequestedQuestion()},t.prototype.hasAnsweredUnsubmittedQuestion=function(){return!!this.getAnsweredUnsubmittedQuestion()},t.prototype.hasUnansweredRequestedQuestion=function(){return!!this.getUnansweredRequestedQuestion()},t.prototype.hasNextQuestion=function(){return!!this.getNextQuestion()},t}(n.Collection),t.exports=s
},{"../DefaultQuestions":65,"../constants":69,"../models/Question":74,backbone:1,underscore:15}],69:[function(e,t){t.exports={LOCAL_STORAGE_NAME:"olark:QuestionCollection"}},{}],70:[function(e,t){var n,i,o,a={}.hasOwnProperty,r=function(e,t){function n(){this.constructor=e}for(var i in t)a.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};i=e("./OlarkApiModel"),n=function(e){function t(){return o=t.__super__.constructor.apply(this,arguments)}return r(t,e),t.prototype.initialize=function(e,n){return this._conversationId=n.conversationId,t.__super__.initialize.apply(this,arguments)},t.prototype.url=function(){return"/2.0/conversations/"+this._conversationId+"/events"},t.prototype.isApiQuestionResponse=function(){return!1},t.prototype.isApiQuestionRequest=function(){return!1},t.prototype.defaults={type:null,feedback_type:null,feedback_id:null,question:null,question_text:null},t}(i),t.exports=n},{"./OlarkApiModel":73}],71:[function(e,t){var n,i,o,a,r={}.hasOwnProperty,s=function(e,t){function n(){this.constructor=e}for(var i in t)r.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};o=e("underscore"),n=e("./ApiQuestion"),i=function(e){function t(){return a=t.__super__.constructor.apply(this,arguments)}return s(t,e),t.prototype.initialize=function(){return this.set({type:"feedback_request"}),t.__super__.initialize.apply(this,arguments)},t.prototype.isApiQuestionRequest=function(){return!0},t}(n),t.exports=i},{"./ApiQuestion":70,underscore:15}],72:[function(e,t){var n,i,o,a,r={}.hasOwnProperty,s=function(e,t){function n(){this.constructor=e}for(var i in t)r.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};o=e("underscore"),n=e("./ApiQuestion"),i=function(e){function t(){return a=t.__super__.constructor.apply(this,arguments)}return s(t,e),t.prototype.initialize=function(e){return this.set({type:"feedback_response",answer:e.answer||""}),t.__super__.initialize.apply(this,arguments)},t.prototype.isApiQuestionResponse=function(){return!0},t}(n),t.exports=i},{"./ApiQuestion":70,underscore:15}],73:[function(e,t){var n,i,o,a,r,s={}.hasOwnProperty,l=function(e,t){function n(){this.constructor=e}for(var i in t)s.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};a=e("underscore"),n=e("backbone"),o=e("../../../xdhttp"),i=function(e){function t(){return r=t.__super__.constructor.apply(this,arguments)}return l(t,e),t.prototype.xdhttp=o,t.prototype.defaults={conversationId:null},t.prototype.sync=function(e,t,n){var i,o;switch(n=n||{},o=a.isFunction(this.url)?this.url():this.url,e){case"create":i=this.xdhttp.post(o)}return i.send(t.toJSON()),i.end(function(e,t){return e&&n.error?n.error(t):n.success?n.success(t):void 0})},t}(n.Model),t.exports=i},{"../../../xdhttp":96,backbone:1,underscore:15}],74:[function(e,t){var n,i,o,a,r,s,l,_,c,u={}.hasOwnProperty,h=function(e,t){function n(){this.constructor=e}for(var i in t)u.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};_=e("underscore"),o=e("backbone"),l=e("../../../Logger").getDefaultLogger(),i=e("./ApiQuestionResponse"),n=e("./ApiQuestionRequest"),a=e("../constants"),r=a.LOCAL_STORAGE_NAME,s=function(e){function t(){return c=t.__super__.constructor.apply(this,arguments)}return h(t,e),t.prototype.initialize=function(e,t){return this.on("change:requested",this._handleRequest,this),this.on("change:answer",this._handleAnswer,this),this._api=t.api,this._configuration=t.configuration},t.prototype.defaults={conversationId:null,responded:!1,requested:!1,question:null,questionText:null,choices:[],answer:null,submitState:!1,type:"radio",questionSet:null,questionNumber:0,totalNumberOfQuestions:0,isAnswerOptional:!1},t.prototype.isQuestionType=function(e){return this.get("type")===e},t.prototype.isLastQuestion=function(){return this.get("totalNumberOfQuestions")===this.get("questionNumber")},t.prototype.request=function(){return this.set("requested",!0),this.save()},t.prototype.hasAnswered=function(){return!!this.get("answer")||this.get("isAnswerOptional")||this.isQuestionType("boolean")},t.prototype.hasSubmittedAnswer=function(){return!!this.get("responded")},t.prototype.submitResponse=function(){return this.save(),this.set("submitState","submitting"),this._postFeedbackResponseToAPI()},t.prototype._handleRequest=function(){return this._postFeedbackRequestToAPI()},t.prototype._handleAnswer=function(){return this.save()},t.prototype.sync=function(e){var t,n,i;switch(t=this.get("id"),t||(t=""+this.get("conversationId")+"-"+this.cid,this.set("id",t)),n=""+r+"-"+t,i=this._api.data.getConversationObject({key:n,initialValue:""}),e){case"create":case"update":case"patch":return i.set(JSON.stringify(this.toJSON()))}},t.prototype._postFeedbackRequestToAPI=function(){var e,t=this;return e=new n(this._getBaseApiData(),{conversationId:this.get("conversationId")}),e.save(null,{success:function(){return t.save()},error:function(){return l.error("Feedback request failed - set: "+t.get("questionSet")+" question: "+t.get("question")),l.count("feedback_error-feedback_request_failed_set_"+t.get("questionSet")+"_q_"+t.get("question"))}})},t.prototype._getBaseApiData=function(){return{feedback_type:"feedback_survey_v"+this.get("questionSet"),feedback_id:this.id,question:this.get("question"),question_text:this.get("questionText")}},t.prototype._getFeedbackResponseApiData=function(){return _.extend(this._getBaseApiData(),{answer:this.get("answer")})},t.prototype._postFeedbackResponseToAPI=function(){var e,t,n=this;return t=new i(this._getFeedbackResponseApiData(),{conversationId:this.get("conversationId")}),t.save(null,{success:function(){return n.set({submitState:"success",responded:!0}),n.save()},error:function(){return l.error("Feedback submission failed - set: "+n.get("questionSet")+" question: "+n.get("question")),l.count("feedback_error-feedback_submission_failed_set_"+n.get("questionSet")+"_q_"+n.get("question")),n.set("submitState","error")}}),e=this.isQuestionType("text")?"Free Response":this.get("answer")},t}(o.Model),t.exports=s},{"../../../Logger":46,"../constants":69,"./ApiQuestionRequest":71,"./ApiQuestionResponse":72,backbone:1,underscore:15}],75:[function(e,t){var n,i,o,a,r,s={}.hasOwnProperty,l=function(e,t){function n(){this.constructor=e}for(var i in t)s.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};a=e("underscore"),o=e("./QuestionViewItem"),n=e("backbone"),i=function(t){function i(){return r=i.__super__.constructor.apply(this,arguments)}return l(i,t),i.prototype.template=e("./templates/boolean-question-view.hbs"),i.prototype.events={"click .olark-feedback-choices-wrap button":"setAnswerAndSubmit"},i.prototype.viewModel=function(){return a(i.__super__.viewModel.call(this)).extend({trueText:this.model.get("trueText"),falseText:this.model.get("falseText")})},i.prototype.renderSubmitState=function(){var e;return e=this.model.get("submitState"),"submitting"===e?(n.$("button").each(function(){var e;return e=n.$(this),e.attr("data-original-text",e.text()).text("Submitting").attr("disabled",!0)}),n.$(".olark-feedback-error").toggleClass("olark-feedback-hidden",!0)):"error"===e?(n.$("button").each(function(){var e;return e=n.$(this),e.text(e.data("original-text")).removeAttr("disabled")}),n.$(".olark-feedback-error").html("There was an error submitting your answer, please try again.").toggleClass("olark-feedback-hidden",!1)):void 0},i.prototype.setAnswerAndSubmit=function(e){var t;return t=n.$(e.currentTarget).val(),this.model.set({answer:t}),this.model.submitResponse()},i}(o),t.exports=i},{"./QuestionViewItem":78,"./templates/boolean-question-view.hbs":83,backbone:1,underscore:15}],76:[function(e,t){var n,i,o,a,r,s={}.hasOwnProperty,l=function(e,t){function n(){this.constructor=e}for(var i in t)s.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};a=e("underscore"),n=e("backbone"),o=e("./QuestionViewItem"),i=function(e){function t(){return r=t.__super__.constructor.apply(this,arguments)}return l(t,e),t.prototype.events={"click .olark-feedback-choices-wrap input":"setAnswer","click .olark-feedback-submit":"submitAnswer"},t.prototype.initialize=function(){return this.model.on("change:answer",this._handleAnswer,this),t.__super__.initialize.apply(this,arguments)},t.prototype._handleAnswer=function(){return this.allowSubmission()},t.prototype.afterRender=function(){return this.model.hasAnswered()&&n.$(":radio[value="+this.model.get("answer")+"]").attr("checked",!0),t.__super__.afterRender.apply(this,arguments)},t.prototype.submitAnswer=function(){return this.model.hasAnswered()?this.model.submitResponse():void 0},t.prototype.setAnswer=function(){var e;return e=parseInt(n.$(".olark-feedback-choices-wrap input:checked").val(),10),this.model.set({answer:e})},t.prototype.allowSubmission=function(){return n.$(".olark-feedback-submit").removeAttr("disabled")},t}(o),t.exports=i},{"./QuestionViewItem":78,backbone:1,underscore:15}],77:[function(e,t){var n,i,o,a,r={}.hasOwnProperty,s=function(e,t){function n(){this.constructor=e}for(var i in t)r.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};o=e("underscore"),n=e("backbone"),i=function(e){function t(){return a=t.__super__.constructor.apply(this,arguments)}return s(t,e),t.prototype.render=function(){return this.beforeRender(),this.$el.html(this.renderer()),this.afterRender(),this.plugins&&this.setPlugins(),this},t.prototype.renderer=function(){var e;return this.template&&(e=this.template,o.isFunction(e))?e=e.call(this,this.viewModel()):void 0},t.prototype.viewModel=function(){return{}},t.prototype.setPlugins=function(){var e=this;return o.defer(function(){return e.plugins()})},t.prototype.beforeRender=function(){return this},t.prototype.afterRender=function(){return this},t.prototype.remove=function(){return this.stopListening(),t.__super__.remove.apply(this,arguments)},t}(n.View),t.exports=i},{backbone:1,underscore:15}],78:[function(e,t){var n,i,o,a,r,s,l={}.hasOwnProperty,_=function(e,t){function n(){this.constructor=e}for(var i in t)l.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};r=e("underscore"),o=e("./OlarkView"),i=e("../../../Locale"),n=e("backbone"),a=function(e){function t(){return s=t.__super__.constructor.apply(this,arguments)}return _(t,e),t.prototype.initialize=function(e){return this.model.on("change:submitState",this.renderSubmitState,this),this.model.request(),this._configuration=e.configuration||function(){throw Error("configuration is required to be passed in for QuestionViewItem")}(),this._locale=new i({configuration:this._configuration})},t.prototype.viewModel=function(){return{questionText:this.model.get("questionText"),choices:this.model.get("choices"),question:this.model.get("question"),questionNumber:this.model.get("questionNumber"),totalNumberOfQuestions:this.model.get("totalNumberOfQuestions"),isLastQuestion:this.model.isLastQuestion()}},t.prototype.renderSubmitState=function(){var e,t;switch(e=this.model.get("submitState")){case"submitting":return this.$el.find(".olark-feedback-submit").html(this._locale.getTranslationForKey("feedback_survey_button_submitting")).attr("disabled",!0).end().find(".olark-feedback-error").toggleClass("olark-feedback-hidden",!0);case"error":return t=this._locale.getTranslationForKey(this.model.isLastQuestion()?"feedback_survey_button_finish":"feedback_survey_button_next"),this.$el.find(".olark-feedback-submit").html(t).removeAttr("disabled").end().find(".olark-feedback-error").html(this._locale.getTranslationForKey("feedback_survey_submission_error_message")).toggleClass("olark-feedback-hidden",!1)}},t.prototype.afterRender=function(){return this.model.hasAnswered()?void 0:n.$(".olark-feedback-submit").attr("disabled","disabled")},t}(o),t.exports=a},{"../../../Locale":44,"./OlarkView":77,backbone:1,underscore:15}],79:[function(e,t){var n,i,o,a,r,s,l,_,c,u,h=function(e,t){return function(){return e.apply(t,arguments)}},d={}.hasOwnProperty,p=function(e,t){function n(){this.constructor=e}for(var i in t)d.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};c=e("underscore"),n=e("backbone"),a=e("./OlarkView"),_=e("./TextQuestionViewItem"),s=e("./RadioQuestionViewItem"),l=e("./RatingQuestionViewItem"),i=e("./BooleanQuestionViewItem"),o=e("../../../Locale"),r=function(e){function t(){return this.showFinishedMessage=h(this.showFinishedMessage,this),this._adjustChatBoxHeightToShowSurvey=h(this._adjustChatBoxHeightToShowSurvey,this),u=t.__super__.constructor.apply(this,arguments)}return p(t,e),t.prototype.className="feedback-view",t.prototype.initialize=function(e){return this.collection.on("change:responded",this.handleQuestionAnswered,this),this._api=e.api||function(){throw Error("api is a required argument for QuestionsView")}(),this._configuration=e.configuration||function(){throw Error("configuration is a required configuration for QuestionsView")}(),this._locale=new o({configuration:this._configuration}),this._hasStarted=!1,e.el?this.setEl(e.el):void 0},t.prototype.handleQuestionAnswered=function(){return this.showNextQuestionOrFinishedMessage()},t.prototype.showNextQuestionOrFinishedMessage=function(){return this.collection.hasNextQuestion()?(this.showNextQuestion(),this._adjustChatBoxHeightToShowSurvey()):this.showFinishedMessage()},t.prototype._adjustChatBoxHeightToShowSurvey=function(){var e,t,i,o,a,r,s,l;return t=n.$("#habla_conversation_div"),i=t.innerHeight(),l=this.$el.innerHeight(),o=20,a=l+o,e=400,s=[";-webkit-transition-property: height","-webkit-transition-duration: "+e+"ms","transition-property: height","transition-duration: "+e+"ms","height:"+a+"px !important"],0===i?setTimeout(this._adjustChatBoxHeightToShowSurvey,300):a>i?(r=t.attr("style"),r+=s.join(";"),t.attr("style",r)):void 0},t.prototype.showNextQuestion=function(){var e,t;return e=this.collection.getNextQuestion(),t=function(){switch(e.get("type")){case"radio":return new s({model:e,configuration:this._configuration});case"text":return new _({model:e,configuration:this._configuration});case"rating":return new l({model:e,configuration:this._configuration});case"boolean":return new i({model:e,configuration:this._configuration})}}.call(this),this.$el.html(t.render().el)},t.prototype.setEl=function(e){return this.el=e,this.$el=n.$(this.el),this.$el.addClass("olark-feedback-wrapper"),this.showNextQuestionOrFinishedMessage()},t.prototype.showFinishedMessage=function(){return this.$el.html(this._locale.getTranslationForKey("feedback_survey_end_message"))},t}(a),t.exports=r},{"../../../Locale":44,"./BooleanQuestionViewItem":75,"./OlarkView":77,"./RadioQuestionViewItem":80,"./RatingQuestionViewItem":81,"./TextQuestionViewItem":82,backbone:1,underscore:15}],80:[function(e,t){var n,i,o,a,r,s={}.hasOwnProperty,l=function(e,t){function n(){this.constructor=e}for(var i in t)s.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};a=e("underscore"),i=e("./MultipleChoiceQuestionViewItem"),n=e("backbone"),o=function(t){function i(){return r=i.__super__.constructor.apply(this,arguments)}return l(i,t),i.prototype.template=e("./templates/radio-question-view.hbs"),i.prototype.viewModel=function(){return a(i.__super__.viewModel.call(this)).extend({lowAnswerText:this.model.get("lowAnswerText"),highAnswerText:this.model.get("highAnswerText"),nextText:this._locale.getTranslationForKey("feedback_survey_button_next"),finishText:this._locale.getTranslationForKey("feedback_survey_button_finish"),questionNumberText:this._locale.getTranslationForKey("feedback_survey_question_"+this.model.get("questionNumber")+"_text")})},i.prototype.afterRender=function(){var e;return i.__super__.afterRender.apply(this,arguments),e=this.model.get("answer"),n.$(this.el).find("input:radio[value="+e+"]").prop("checked",!0)},i}(i),t.exports=o},{"./MultipleChoiceQuestionViewItem":76,"./templates/radio-question-view.hbs":84,backbone:1,underscore:15}],81:[function(e,t){var n,i,o,a={}.hasOwnProperty,r=function(e,t){function n(){this.constructor=e}for(var i in t)a.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};n=e("./MultipleChoiceQuestionViewItem"),i=function(t){function n(){return o=n.__super__.constructor.apply(this,arguments)}return r(n,t),n.prototype.template=e("./templates/rating-question-view.hbs"),n}(n),t.exports=i},{"./MultipleChoiceQuestionViewItem":76,"./templates/rating-question-view.hbs":85}],82:[function(e,t){var n,i,o,a,r,s={}.hasOwnProperty,l=function(e,t){function n(){this.constructor=e}for(var i in t)s.call(t,i)&&(e[i]=t[i]);return n.prototype=t.prototype,e.prototype=new n,e.__super__=t.prototype,e};a=e("underscore"),n=e("backbone"),i=e("./QuestionViewItem"),o=function(t){function i(){return r=i.__super__.constructor.apply(this,arguments)}return l(i,t),i.prototype.template=e("./templates/text-question-view.hbs"),i.prototype.events={"keyup .olark-feedback-text":"setAnswer","click .olark-feedback-submit":"submitAnswer"},i.prototype.viewModel=function(){return a(i.__super__.viewModel.call(this)).extend({nextText:this._locale.getTranslationForKey("feedback_survey_button_next"),finishText:this._locale.getTranslationForKey("feedback_survey_button_finish"),questionNumberText:this._locale.getTranslationForKey("feedback_survey_question_"+this.model.get("questionNumber")+"_text")})},i.prototype.afterRender=function(){var e,t;return e=this.$("textarea"),this.model.hasAnswered()&&e.val(this.model.get("answer")),null==document.createElement("input").placeholder&&(t=function(){return""===e.val()?e.val(e.attr("placeholder")).toggleClass("olark-feedback-placeholder",!0):void 0},e.on("focus click",function(){return e.val()===e.attr("placeholder")?e.val("").toggleClass("olark-feedback-placeholder",!1):void 0}),e.blur(t),t()),i.__super__.afterRender.apply(this,arguments)},i.prototype.setAnswer=function(){var e;return e=n.$(".olark-feedback-text").val(),this.model.set({answer:e})},i.prototype.submitAnswer=function(){return this.model.hasAnswered()?this.model.submitResponse():void 0},i}(i),t.exports=o},{"./QuestionViewItem":78,"./templates/text-question-view.hbs":86,backbone:1,underscore:15}],83:[function(e,t){var n=e("hbsfy/runtime");t.exports=n.template(function(e,t,n,i,o){function a(e,t){var i,o,a="";return a+='\n  <p class="olark-feedback-question-number">Question ',(o=n.questionNumber)?i=o.call(e,{hash:{},data:t}):(o=e&&e.questionNumber,i=typeof o===_?o.call(e,{hash:{},data:t}):o),a+=c(i)+" of ",(o=n.totalNumberOfQuestions)?i=o.call(e,{hash:{},data:t}):(o=e&&e.totalNumberOfQuestions,i=typeof o===_?o.call(e,{hash:{},data:t}):o),a+=c(i)+"</p>\n"}this.compilerInfo=[4,">= 1.0.0"],n=this.merge(n,e.helpers),o=o||{};var r,s,l="",_="function",c=this.escapeExpression,u=this;return l+='<p class="olark-feedback-question">',(s=n.questionText)?r=s.call(t,{hash:{},data:o}):(s=t&&t.questionText,r=typeof s===_?s.call(t,{hash:{},data:o}):s),l+=c(r)+'</p>\n<form class="olark-feedback-choices-wrap olark-feedback-boolean">\n  <button type="submit" value="true" name="',(s=n.question)?r=s.call(t,{hash:{},data:o}):(s=t&&t.question,r=typeof s===_?s.call(t,{hash:{},data:o}):s),l+=c(r)+'" class="olark-feedback-submit">',(s=n.trueText)?r=s.call(t,{hash:{},data:o}):(s=t&&t.trueText,r=typeof s===_?s.call(t,{hash:{},data:o}):s),l+=c(r)+'</button>\n  <button type="submit" value="false" name="',(s=n.question)?r=s.call(t,{hash:{},data:o}):(s=t&&t.question,r=typeof s===_?s.call(t,{hash:{},data:o}):s),l+=c(r)+'" class="olark-feedback-submit">',(s=n.falseText)?r=s.call(t,{hash:{},data:o}):(s=t&&t.falseText,r=typeof s===_?s.call(t,{hash:{},data:o}):s),l+=c(r)+'</button>\n</form>\n<div class="olark-feedback-error olark-feedback-hidden"></div>\n',r=n.unless.call(t,t&&t.isLastQuestion,{hash:{},inverse:u.noop,fn:u.program(1,a,o),data:o}),(r||0===r)&&(l+=r),l})},{"hbsfy/runtime":11}],84:[function(e,t){var n=e("hbsfy/runtime");t.exports=n.template(function(e,t,n,i,o){function a(e,t,n){var i,o="";return o+='\n    <input type="radio" name="'+d((i=n&&n.question,typeof i===h?i.apply(e):i))+'" class="olark-feedback-input olark-feedback-radio" value="'+d(typeof e===h?e.apply(e):e)+'">\n  '}function r(e,t){var i,o,a="";return a+='\n  <button type="submit" class="olark-feedback-submit hbl_pal_offline_submit_fg hbl_pal_offline_submit_bg">',(o=n.finishText)?i=o.call(e,{hash:{},data:t}):(o=e&&e.finishText,i=typeof o===h?o.call(e,{hash:{},data:t}):o),a+=d(i)+"</button>\n"}function s(e,t){var i,o,a="";return a+='\n  <p class="olark-feedback-question-number">',(o=n.questionNumberText)?i=o.call(e,{hash:{},data:t}):(o=e&&e.questionNumberText,i=typeof o===h?o.call(e,{hash:{},data:t}):o),a+=d(i)+'</p>\n  <button type="submit" class="olark-feedback-submit hbl_pal_offline_submit_fg hbl_pal_offline_submit_bg">',(o=n.nextText)?i=o.call(e,{hash:{},data:t}):(o=e&&e.nextText,i=typeof o===h?o.call(e,{hash:{},data:t}):o),a+=d(i)+"</button>\n"}this.compilerInfo=[4,">= 1.0.0"],n=this.merge(n,e.helpers),o=o||{};var l,_,c,u="",h="function",d=this.escapeExpression,p=this,f=n.blockHelperMissing;return u+='<p class="olark-feedback-question">',(_=n.questionText)?l=_.call(t,{hash:{},data:o}):(_=t&&t.questionText,l=typeof _===h?_.call(t,{hash:{},data:o}):_),u+=d(l)+'</p>\n<p class="olark-feedback-low-answer">',(_=n.lowAnswerText)?l=_.call(t,{hash:{},data:o}):(_=t&&t.lowAnswerText,l=typeof _===h?_.call(t,{hash:{},data:o}):_),u+=d(l)+'</p>\n<p class="olark-feedback-high-answer">',(_=n.highAnswerText)?l=_.call(t,{hash:{},data:o}):(_=t&&t.highAnswerText,l=typeof _===h?_.call(t,{hash:{},data:o}):_),u+=d(l)+'</p>\n<form class="olark-feedback-choices-wrap">\n  ',c={hash:{},inverse:p.noop,fn:p.programWithDepth(1,a,o,t),data:o},(_=n.choices)?l=_.call(t,c):(_=t&&t.choices,l=typeof _===h?_.call(t,c):_),n.choices||(l=f.call(t,l,{hash:{},inverse:p.noop,fn:p.programWithDepth(1,a,o,t),data:o})),(l||0===l)&&(u+=l),u+='\n</form>\n<div class="olark-feedback-error olark-feedback-hidden"></div>\n',l=n["if"].call(t,t&&t.isLastQuestion,{hash:{},inverse:p.program(5,s,o),fn:p.program(3,r,o),data:o}),(l||0===l)&&(u+=l),u})},{"hbsfy/runtime":11}],85:[function(e,t){var n=e("hbsfy/runtime");t.exports=n.template(function(e,t,n,i,o){function a(e,t,n){var i,o="";return o+='\n    <input type="radio" value="'+d(typeof e===h?e.apply(e):e)+'" name="'+d((i=n&&n.question,typeof i===h?i.apply(e):i))+'" class="olark-feedback-input olark-feedback-rating-'+d(typeof e===h?e.apply(e):e)+' olark-feedback-rating-radio olark-feedback-multiple-choice" id="rating-'+d(typeof e===h?e.apply(e):e)+'" />\n    <label class="olark-feedback-label olark-feedback-rating-'+d(typeof e===h?e.apply(e):e)+'" for="rating-'+d(typeof e===h?e.apply(e):e)+'">'+d(typeof e===h?e.apply(e):e)+"</label>\n  "}function r(){return'\n  <button type="submit" class="olark-feedback-submit">Finish</button>\n'}function s(e,t){var i,o,a="";return a+='\n  <p class="olark-feedback-question-number">Question ',(o=n.questionNumber)?i=o.call(e,{hash:{},data:t}):(o=e&&e.questionNumber,i=typeof o===h?o.call(e,{hash:{},data:t}):o),a+=d(i)+" of ",(o=n.totalNumberOfQuestions)?i=o.call(e,{hash:{},data:t}):(o=e&&e.totalNumberOfQuestions,i=typeof o===h?o.call(e,{hash:{},data:t}):o),a+=d(i)+'</p>\n  <button type="submit" class="olark-feedback-submit">Next</button>\n'}this.compilerInfo=[4,">= 1.0.0"],n=this.merge(n,e.helpers),o=o||{};var l,_,c,u="",h="function",d=this.escapeExpression,p=this,f=n.blockHelperMissing;return u+='<p class="olark-feedback-question">',(_=n.questionText)?l=_.call(t,{hash:{},data:o}):(_=t&&t.questionText,l=typeof _===h?_.call(t,{hash:{},data:o}):_),u+=d(l)+'</p>\n<form class="olark-feedback-choices-wrap olark-feedback-ratings">\n  ',c={hash:{},inverse:p.noop,fn:p.programWithDepth(1,a,o,t),data:o},(_=n.choices)?l=_.call(t,c):(_=t&&t.choices,l=typeof _===h?_.call(t,c):_),n.choices||(l=f.call(t,l,{hash:{},inverse:p.noop,fn:p.programWithDepth(1,a,o,t),data:o})),(l||0===l)&&(u+=l),u+='\n  <span class="olark-feedback-mask"></span>\n</form>\n<div class="olark-feedback-error olark-feedback-hidden"></div>\n',l=n["if"].call(t,t&&t.isLastQuestion,{hash:{},inverse:p.program(5,s,o),fn:p.program(3,r,o),data:o}),(l||0===l)&&(u+=l),u})},{"hbsfy/runtime":11}],86:[function(e,t){var n=e("hbsfy/runtime");t.exports=n.template(function(e,t,n,i,o){function a(e,t){var i,o,a="";return a+='\n  <button type="submit" class="olark-feedback-submit hbl_pal_offline_submit_fg hbl_pal_offline_submit_bg">',(o=n.finishText)?i=o.call(e,{hash:{},data:t}):(o=e&&e.finishText,i=typeof o===c?o.call(e,{hash:{},data:t}):o),a+=u(i)+"</button>\n"}function r(e,t){var i,o,a="";return a+="\n  ",(o=n.questionNumberText)?i=o.call(e,{hash:{},data:t}):(o=e&&e.questionNumberText,i=typeof o===c?o.call(e,{hash:{},data:t}):o),a+=u(i)+'\n  <button type="submit" class="olark-feedback-submit hbl_pal_offline_submit_fg hbl_pal_offline_submit_bg">',(o=n.nextText)?i=o.call(e,{hash:{},data:t}):(o=e&&e.nextText,i=typeof o===c?o.call(e,{hash:{},data:t}):o),a+=u(i)+"</button>\n"}this.compilerInfo=[4,">= 1.0.0"],n=this.merge(n,e.helpers),o=o||{};var s,l,_="",c="function",u=this.escapeExpression,h=this;return _+='<textarea class="olark-feedback-text" placeholder="',(l=n.questionText)?s=l.call(t,{hash:{},data:o}):(l=t&&t.questionText,s=typeof l===c?l.call(t,{hash:{},data:o}):l),_+=u(s)+'"></textarea>\n<div class="olark-feedback-error olark-feedback-hidden"></div>\n',s=n["if"].call(t,t&&t.isLastQuestion,{hash:{},inverse:h.program(3,r,o),fn:h.program(1,a,o),data:o}),(s||0===s)&&(_+=s),_})},{"hbsfy/runtime":11}],87:[function(e,t){var n=e("../testlog"),i=e("../Logger").getDefaultLogger(),o=function(e,t){function o(e){return e.replace(/[^\w\)\(\d]/g,"_").replace(/\_[\_]*/,"_")}function a(e,t){if(i.debug(arguments),T){if("send"==e)if("pageview"==t)s([q+"_trackPageview"]);else if("event"==t){var n=[q+"_trackEvent"].concat(Array.prototype.slice.call(arguments,2));s(n)}else i.log("unknown command: "+t)}else{var o=Array.prototype.slice.call(arguments,0),a="";S&&(a=S+"."),o[0]=a+o[0],k.apply(k,o)}}function r(e){if(!k)return void i.error("GA_OBJECT not found",{ignoreCount:!0});var t=k,n=function(){var n=S;if(t.getByName(n))return void i.debug("trackingId already found, using it");var o=t.getAll();if(!e&&o.length>0){var a=o[0];e=a.get("trackingId")}e?(i.debug("creating tracking ID for prefix "+n),t.create(e,{name:n})):i.debug("GA trackingId couldn't be found")};t(n)}function s(e){i.log(e.join(", "));try{window._gaq.push(e)}catch(t){}}function l(e){window._gaq=window._gaq||[],e&&(s([q+"_setAccount",e]),null!=m&&s([q+"_setAllowLinker",m]),null!=v&&s([q+"_setAllowHash",v]),null!=b&&s([q+"_setDomainName",b]),null!=y&&s(y))}function _(e){if(e._getAccount)return e._getAccount();var t=void 0;for(var n in e)"string"==typeof e[n]&&e[n].match(/UA\-/)&&(t=e[n]);return t}function c(){var e=["_getTracker","ByName"].join(""),t=window._gat&&window._gat[e],n=window.pageTracker,o=!t&&window._gaq,a=d&&!t&&!o&&T;if(h&&(q="olark."),a)g?(!function(){var e=document.createElement("script");e.type="text/javascript",e.async=!0,e.src=("https:"==document.location.protocol?"https://ssl":"http://www")+".google-analytics.com/ga.js",(document.getElementsByTagName("head")[0]||document.getElementsByTagName("body")[0]).appendChild(e)}(),l(g),s([q+"_trackPageview"])):i.error("Cannot load Google Analytics Tracking without Tracking ID",{ignoreCount:!0,showInConsole:!0});else if(T)if(h)g?l(g):i.error("Cannot create Custom Google Analytics Tracker without Tracking ID",{ignoreCount:!0,showInConsole:!0});else if(n){var c=_(window.pageTracker);"UA-XXXXX-X"!=c&&c&&p?l(c):i.error("Cannot determine Tracking ID for Google Analytics legacy tracker id is: "+c,{ignoreCount:!0,showInConsole:!0})}else if(t){var u=_(window._gat[e]()),f="UA-XXXXX-X"==u;f&&i.error("Cannot determine Tracking ID for Google Analytics, _gat is loaded",{ignoreCount:!0,showInConsole:!0})}else if(o){for(var m=!1,v=0;v<window._gaq.length;v++){var b=window._gaq[v];if(b&&"_setAccount"==b[0]){m=b[1];break}}m||i.error("Cannot determine Tracking ID for Google Analytics _gaq",{ignoreCount:!0,showInConsole:!0})}else i.warn("Google Analytics Integration is unable to detect Google Analytics on this page",{showInConsole:!0});else x||r(C||g),i.debug("using new analytics.js api")}function u(){var e=U.get(),t=R.get(),n=V.get(),r=t>n?!0:!1,l="automated"==D.get(),_="";_=r?e+" initiated":l?"Olark Targeted Chat initiated":"Visitor initiated with "+e,E&&(T?(null!=A&&s([q+"_setCustomVar",A,o(o(j)+":(Visitor) Had Conversation"),o(_),M]),null!=O&&s([q+"_setCustomVar",O,o(o(j)+":(Session)_Had_Conversation"),o(_),L]),null!=P&&s([q+"_setCustomVar",P,o(o(j)+":(Page) Had Conversation"),o(_),F]),f&&a("send","pageview")):i.warn("Google Analytics Custom variables are not supported when using analytics.js",{showInConsole:!0}));var c;r||l?(c=Math.floor((t-n)/1e3),(0>c||c>B)&&(c=0),a("send","event",o(o(j)),"Conversation",o(_),w?c:0)):(c=Math.floor((n-t)/1e3),(0>c||c>B)&&(c=0),a("send","event",o(o(j)),"Conversation",o(_),w?c:0))}n("GoogleAnalyticsPlugin.activated");var h=t.GoogleAnalytics.create_custom_tracker||null,d=t.GoogleAnalytics.load_ga_if_missing||null,p=void 0===t.GoogleAnalytics.legacy_compatibility?!0:t.GoogleAnalytics.legacy_compatibility,f=t.GoogleAnalytics.track_chat_start_page||null,g=(t.GoogleAnalytics.track_widget_events||null,t.GoogleAnalytics.tracking_id||null),m=t.GoogleAnalytics.allow_linker||null,v=t.GoogleAnalytics.allow_hash||null,b=t.GoogleAnalytics.domain||null,y=t.GoogleAnalytics.custom_config||null,w=t.GoogleAnalytics.track_message_delays||null,k=t.GoogleAnalytics.google_analytics_object||window.ga;!k&&window.hasOwnProperty("GoogleAnalyticsObject")&&(k=window[window.GoogleAnalyticsObject]);var x=t.GoogleAnalytics.use_default_tracker||!1,S=x?"":"olark",C=t.GoogleAnalytics.custom_tracking_id||null,I=t.GoogleAnalytics.force_legacy_mode||!1,T=I||!k,E=t.GoogleAnalytics.enable_custom_variables||null,O=t.GoogleAnalytics.had_conversation_session_slot_number||null,P=t.GoogleAnalytics.had_conversation_page_slot_number||null,A=t.GoogleAnalytics.had_conversation_visitor_slot_number||null,N=t.GoogleAnalytics.debug||document.location.toString().match(/__debug_ga/)||null,M=1,L=2,F=3,B=1200,q="",j="Olark Chat",R=e.data.getConversationObject({key:"lastMessageToOperatorSent",initialValue:null}),V=e.data.getConversationObject({key:"lastMessageToVisitorSent",initialValue:null}),D=e.data.getConversationObject({key:"lastMessageSent",initialValue:null}),H=e.data.getConversationObject({key:"isConversation",initialValue:null}),U=e.data.getConversationObject({key:"lastOperatorNickname",initialValue:""});N&&(window.olark._.ga_debug=this),e.chat.onReady(function(){c(),e.chat.onMessageToVisitor(function(e){var t=R.get(),n=e.message.nickname,i=e.message.automated;if("visitor"==D.get()||null==V.get()){var r=0;R.get()&&(r=Math.floor((+new Date-R.get())/1e3),(0>r||r>B)&&(r=0)),i?a("send","event",o(j),o("Olark Targeted Chat Sent a Message"),o("Targeted"),w?r:0):a("send","event",o(j),o("Operator Sent a Message"),o(n),w?r:0),V.set(+new Date)}null==V.get()&&V.set(+new Date),U.set(n),t&&!H.get()&&u(),H.set(t),D.set(i?"automated":"operator")}),e.chat.onMessageToOperator(function(){var e=V.get();if("operator"==D.get()||"automated"==D.get()||null==R.get()){var t=0;R.get()&&(t=Math.floor((+new Date-R.get())/1e3),(0>t||t>B)&&(t=0)),a("send","event",o(j),o("Visitor Sent a Message"),o("true"),w?t:0),R.set(+new Date)}null==R.get()&&R.set(+new Date),e&&!H.get()&&u(),H.set(e),D.set("visitor")}),olark("api.chat.onOfflineMessageToOperator",function(){a("send","event",o(j),o("Visitor Sent an Offline Message"),o("true"),0)})})};t.exports=o},{"../Logger":46,"../testlog":95}],88:[function(e,t){function n(e,t){t.system.offline_msg_mode=1,t.system.habla_name_input_text=t.OfflineMessaging.field_text_for_name||"click here and type your Name",t.system.habla_offline_email_text=t.OfflineMessaging.field_text_for_email||"click here and type your Email",t.system.habla_offline_body_text=t.OfflineMessaging.field_for_offline_message_body||"We are offline, send us a message",t.system.habla_offline_submit_value=t.OfflineMessaging.button_text_for_send||"Send",t.system.habla_offline_sent_text=t.OfflineMessaging.thankyou_text||"Thank you for your message.  We will get back to you as soon as we can."
}t.exports=n},{}],89:[function(e,t){var n,i,o,a,r,s,l,_,c;c=e("../testlog"),o=e("../ExtensionManager"),_=2,s=1,a=0,i=a,n={required:_,optional:s,hidden:a},r={"true":_,"false":a},l=function(){function e(e,t){c("PrechatSurvey.activated"),null!=t.PrechatSurvey.require_name&&(t.system.require_name=r[t.PrechatSurvey.require_name]||i),null!=t.PrechatSurvey.require_email&&(t.system.require_email=r[t.PrechatSurvey.require_email]||i),null!=t.PrechatSurvey.require_phone&&(t.system.require_phone=r[t.PrechatSurvey.require_phone]||i),null!=t.system.ask_for_name&&(t.system.require_name=n[t.system.ask_for_name]||i),null!=t.system.ask_for_email&&(t.system.require_email=n[t.system.ask_for_email]||i),null!=t.system.ask_for_phone&&(t.system.require_phone=n[t.system.ask_for_phone]||i),t.PrechatSurvey.field_text_for_name&&(t.system.habla_name_input_text=t.PrechatSurvey.field_text_for_name),t.PrechatSurvey.field_text_for_email&&(t.system.habla_offline_email_text=t.PrechatSurvey.field_text_for_email),t.PrechatSurvey.error_text&&(t.system.pre_chat_error_text=t.PrechatSurvey.error_text),t.system.show_pre_chat=1}return e.isEnabled=function(e){var t;return null==e&&(e={}),t=e.hbl||function(){throw new Error("hbl required")}(),o.get_instance().is_enabled("PrechatSurvey")?!!t.config.vars.show_pre_chat:!1},e}(),t.exports=l},{"../ExtensionManager":36,"../testlog":95}],90:[function(require,module,exports){function ShopifyPlugin(api,conf){function thisFunctionWasCalledByShopifyApi(){var e=parentWindow.Shopify||{};for(var t in e)try{if(e[t]==arguments.callee.caller.caller)return!0}catch(n){}return!1}function handleNoteCommand(e){var t="put",n=void 0,i=void 0,o=notes.get();if(/^\s*\d+\s*$/i.test(e.body)){t="get";try{n=/^\s*(\d+)\s*$/i.exec(e.body)[1]}catch(a){}}if(/^remove\s+\d+\s*$/i.test(e.body)){t="remove";try{n=/^remove\s+(\d+)\s*$/i.exec(e.body)[1]}catch(a){}}"undefined"!=typeof n&&(i=n-1);var r;switch(t){case"get":void 0!==i&&i>-1&&i<o.length?(r=o[i],r="Note "+n+": "+r,api.chat.sendNotificationToOperator({body:r})):api.chat.sendNotificationToOperator({body:"No note found"});break;case"remove":void 0!==i&&i>-1&&i<o.length&&(o.splice(i,1),r="Note "+n+" removed",api.chat.sendNotificationToOperator({body:r}));break;default:if(e.body)o.push(e.body),r="Note "+o.length+" added",api.chat.sendNotificationToOperator({body:r});else{var s=renderPrettyNotes(o);r=s.length?s.join("\n").replace(/^(.*)/,"\n$1"):"No Notes",api.chat.sendNotificationToOperator({body:r})}}}var parentWindow=window,SHOPIFY_JQUERY_API_URL=conf.Shopify.shopify_api_jquery_url||"//cdn.shopify.com/s/shopify/api.jquery.js",SHOPIFY_PROTOTYPE_API_URL=conf.Shopify.shopify_api_prototype_url||"//cdn.shopify.com/s/shopify/api.js",SHOPIFY_DISABLE_SILENCING_ALERTS=conf.Shopify.disable_silencing_alerts||!1,JQUERY_URL=location.protocol+"//ajax.googleapis.com/ajax/libs/jquery/1.4.1/jquery.min.js",DEFAULT_MINIMUM_CART_VALUE_THRESHOLD=50,minimumCartValueForNotification=conf.Shopify.minimum_cart_value_for_notification||DEFAULT_MINIMUM_CART_VALUE_THRESHOLD,sendCartValueNotifications=conf.Shopify.send_cart_value_notifications;"undefined"==typeof sendCartValueNotifications&&(sendCartValueNotifications=!0);var sendCartRemovalNotifications=conf.Shopify.send_cart_removal_notifications;"undefined"==typeof sendCartRemovalNotifications&&(sendCartRemovalNotifications=!0);var operatorNickname=api.data.getConversationObject({key:"operatorNickname",initialValue:!1}),lastState=api.data.getConversationObject({key:"lastState",initialValue:{}}),notes=api.data.getConversationObject({key:"notes",initialValue:[]}),handleCommands=api.chat.onCommandFromOperator(function(e){var t=e.command;switch(t.name){case"note":handleNoteCommand(t),syncOlarkOperatorCartAttributes()}}),loadScript=null,do_async_call=null;!function(){var e=200,t=1e4;do_async_call=function(e,t){var n=e.delay,i=setTimeout(t,n);return i};var n={};loadScript=function(i,o){if("string"!=typeof i.url)throw new Error("[olark] string 'url' is required");var a=i.url,r=i.existenceCheck?function(){return i.existenceCheck()?!0:!1}:function(){return!1};if(o=o||function(){},!r()&&1!=n[a]){n[a]=!0;var s=!1;parentWindow.opera&&(s=!0);var l=document.createElement("script"),_=function(){},c=function(e){setTimeout(e.callback,e.delay)};if(s){var u=0;_=function(){var n=u>t?!0:!1;r()||n?o():(u+=e,c({delay:e,callback:_}))}}else l.onreadystatechange=function(){("loaded"==l.readyState||"complete"==l.readyState)&&(l.onreadystatechange=null,o())},l.onload=function(){o()};l.type="text/javascript",l.src=a,l.setAttribute("async",""),l.setAttribute("defer","true");var h=document.getElementsByTagName("script")[0];h.parentNode.insertBefore(l,h),_()}}}();var withExternalDependenciesMet=function(e){var t=function(){return!((parentWindow.Shopify?0:1)||"object"!=typeof parentWindow.Shopify||("function"==typeof parentWindow.Shopify.getCart?0:1)||(parentWindow.Shopify.updateCartAttributes?0:1))},n=function(){return!((parentWindow.Shopify?0:1)||"object"!=typeof parentWindow.Shopify||("function"==typeof parentWindow.Shopify.getCart?0:1)||(parentWindow.Shopify.updateCartAttributes?1:0)||(parentWindow.ajaxifyShopify?0:1))},i=function(){return!((parentWindow.Shopify?0:1)||"object"!=typeof parentWindow.Shopify||("function"==typeof parentWindow.Shopify.getCart?0:1)||(parentWindow.Shopify.updateCartAttributes?1:0))},o=function(){return parentWindow.jQuery?!0:!1},a=function(){return parentWindow.Prototype?!0:!1};a()&&!t()?i()?e():loadScript({url:SHOPIFY_PROTOTYPE_API_URL,existenceCheck:i},function(){e()}):o()?t()?e():n()?(parentWindow.Shopify.updateCartAttributes=function(e,t){var n="";parentWindow.jQuery.isArray(e)?parentWindow.jQuery.each(e,function(e,t){var i=parentWindow.attributeToString(t.key);""!==i&&(n+="attributes["+i+"]="+parentWindow.attributeToString(t.value)+"&")}):"object"==typeof e&&null!==e&&parentWindow.jQuery.each(e,function(e,t){n+="attributes["+parentWindow.attributeToString(e)+"]="+parentWindow.attributeToString(t)+"&"});var i={type:"POST",url:"/cart/update.js",data:n,dataType:"json",success:function(e){"function"==typeof t?t(e):parentWindow.Shopify.onCartUpdate(e)},error:function(e,t){parentWindow.Shopify.onError(e,t)}};parentWindow.jQuery.ajax(i)},e()):loadScript({url:SHOPIFY_JQUERY_API_URL,existenceCheck:t},function(){e()}):loadScript({url:JQUERY_URL,existenceCheck:o},function(){loadScript({url:SHOPIFY_JQUERY_API_URL,existenceCheck:t},function(){e()})})},operatorNotified=api.data.getConversationObject({key:"operatorNotified",initialValue:!1,backup:"sh1",backupTransform:function(e){return"true"==e?!0:!1}}),setOnCartUpdateCallback=function(e,t){if(e)parentWindow.Shopify.onCartUpdate=t;else{var n=parentWindow.Shopify.onCartUpdate,i=t;if(!SHOPIFY_DISABLE_SILENCING_ALERTS)try{var o=parentWindow.alert;parentWindow.alert=function(){if(thisFunctionWasCalledByShopifyApi())try{console.warn.apply(console,arguments)}catch(e){}else o.apply(parentWindow,arguments)}}catch(a){}parentWindow.Shopify.onCartUpdate=function(e,t){n(e,t),i(e)}}},renderPrettyPrice=function(e){var t=conf.Shopify.money_format||parentWindow.Shopify.money_format,n=parentWindow.Shopify.formatMoney(e,t).replace(/\.00$/,"").replace(/(\d)(\s*)(\d)/,"$1$3").replace(/([^\w\.]+)\s+(\d+)/,"$1$2");if(-1!==n.indexOf("<span")){var i=/\>([^\>]+)\<\//.exec(n);i&&(n=i[1].replace(/\s*$/,"").replace(/^\s*/,""))}return n},renderPrettyNotes=function(e){var t=[];if(e&&e.length)for(var n=0;n<e.length;n++)t.push("Note "+(n+1)+": "+e[n]);return t},renderPrettyShopifyCartContents=function(e){for(var t=[],n=0;n<e.length;n++){var i=e[n],o="* "+i.title.substr(0,15)+" ("+renderPrettyPrice(i.price);i.quantity>1&&(o+=" x "+i.quantity),o+=")",t.push(o)}return t},processShopifyCart=function(e){function t(e){var t=lastState.get().items,n=e.items,i=[],o={},a=!1;for(var r in t)if(t.hasOwnProperty(r)){a=!1;for(var s in n)if(n.hasOwnProperty(s)&&t[r].id==n[s].id&&(a=!0,t[r].line_price-n[s].line_price>0)){o={};for(var l in n[s])n[s].hasOwnProperty(l)&&(o[l]=n[s][l]);o.changedPrice=t[r].line_price-n[s].line_price,o.changedQuantity=t[r].quantity-n[s].quantity,i.push(o)}if(!a){o={};for(var _ in t[r])t[r].hasOwnProperty(_)&&(o[_]=t[r][_]);o.changedPrice=t[r].line_price,o.changedQuantity=t[r].quantity,o.quantity=0,o.line_price=0,i.push(o)}}return i}function n(e){return["	-",renderPrettyPrice(e.changedPrice)," (",e.changedQuantity," ",e.handle,")\n"].join("")}var i=e.total_price,o=renderPrettyPrice(i),a=renderPrettyShopifyCartContents(e.items),r=renderPrettyNotes(notes.get()),s=i/100;if(sendCartValueNotifications){if(0==operatorNotified.get()&&s>=minimumCartValueForNotification){operatorNotified.set(!0);var l=renderPrettyPrice(100*minimumCartValueForNotification);api.chat.sendNotificationToOperator({body:"just increased cart balance above "+l+" (now has "+o+" of items in the cart)"})}minimumCartValueForNotification>s&&operatorNotified.set(!1)}if(e.item_count<lastState.get().item_count&&sendCartRemovalNotifications){var _=t(e),c=[" "+renderPrettyPrice(lastState.get().total_price-i)+" removed from cart\n"];for(var u in _)_.hasOwnProperty(u)&&c.push(n(_[u]));api.chat.sendNotificationToOperator({body:c.join("")})}lastState.set(e);var h=a.concat(r);if(h.unshift("has "+o+" of items in cart"),api.chat.updateVisitorStatus({snippet:h}),api.chat.updateVisitorNickname(i>0?{snippet:o}:{snippet:null}),operatorNickname.get()&&void 0==e.attributes&&e.items.length>0){{operatorNickname.get()}syncOlarkOperatorCartAttributes()}},syncOlarkOperatorCartAttributes=function(){var e="https://www.olark.com/transcripts/show/"+olark._.conversationId,t=operatorNickname.get(),n=renderPrettyNotes(notes.get()).join("\n"),i={"olark-conversation-url":e.replace(/^(.*)/,"\n$1"),"olark-operator":t,"olark-notes":n.replace(/^(.*)/,"\n$1")};parentWindow.Shopify.updateCartAttributes&&parentWindow.Shopify.updateCartAttributes(i,function(){})},prototype_updateCartAttributes=function(e){var t="";for(var n in e)"string"==typeof n&&"string"==typeof e[n]&&(t+="attributes["+n+"]="+e[n]+"&");new parentWindow.Ajax.Request("/cart/update.js",parentWindow.Shopify.params("post",t,function(){}))};api.chat.onReady(function(){var okayToOverrideCartEvents=parentWindow.Shopify?!1:!0,legacy_minimum_cart_value=hbl.config.vars.minimum_cart_value_for_notification;minimumCartValueForNotification=legacy_minimum_cart_value||minimumCartValueForNotification;var monkeyPatchPrototypeShopifyAPI=function(Shopify){Shopify.onError=function(){},Shopify.params=function(method,parameters,callback){var hash={method:method||"post",parameters:parameters||"",evalScripts:!1,asynchronous:!0,requestHeaders:{"If-Modified-Since":"Sat, 1 Jan 2000 00:00:00 GMT"}};return null==callback&&(callback=this.onDebug.bind(this)),hash.onSuccess=function(t){try{callback(parentWindow.$(eval("("+t.responseText+")")))}catch(e){}}.bind(this),hash.onFailure=function(t){try{this.onError(parentWindow.$(eval("("+t.responseText+")")))}catch(e){}}.bind(this),hash}};withExternalDependenciesMet(function(){var e=!parentWindow.Shopify.updateCartAttributes;e&&(parentWindow.Shopify.updateCartAttributes=prototype_updateCartAttributes,monkeyPatchPrototypeShopifyAPI(parentWindow.Shopify)),parentWindow.mockOutShopifyForTestingPurposes&&parentWindow.mockOutShopifyForTestingPurposes(parentWindow.Shopify),parentWindow.Shopify.getCart(processShopifyCart),setOnCartUpdateCallback(okayToOverrideCartEvents,processShopifyCart),api.chat.onMessageToVisitor(function(e){operatorNickname.get()||operatorNickname.set(e.message.nickname),api.visitor.getDetails(function(e){e.isConversing&&syncOlarkOperatorCartAttributes()})})})})}module.exports=ShopifyPlugin},{}],91:[function(e,t){function n(e,t){function n(){var e=void 0;try{var t=new Audio,n=!!t.canPlayType,i=(!!(n?!1:t.play),!1),o=!1;t.canPlayType&&(i="no"!=t.canPlayType("audio/ogg")&&""!=t.canPlayType("audio/ogg"),o="no"!=t.canPlayType("audio/mpeg")&&""!=t.canPlayType("audio/mpeg")),e=new Audio(i?l+"monopop.ogg":l+"monopop.mp3")}catch(a){}return e}function i(){_="blurred"}function o(){_="focused"}function a(e,t,n){var i=new Date;i.setDate(i.getDate()+n);var o=escape(t)+(null==n?"":"; expires="+i.toUTCString());document.cookie=e+"="+o}function r(e){var t,n,i,o=document.cookie.split(";");for(t=0;t<o.length;t++)if(n=o[t].substr(0,o[t].indexOf("=")),i=o[t].substr(o[t].indexOf("=")+1),n=n.replace(/^\s+|\s+$/g,""),n==e)return unescape(i)}var s=t.Sounds.play_sound_on_every_message||!1,l="static.olark.com/sounds/",_=null;l="https:"==location.protocol?"https://"+l:"http://"+l;var c=n();if(c){olark("api.chat.onMessageToVisitor",function(){var e="false"!=r("olrk_sound_disable");e&&("blurred"==_||s)&&c.play()}),olark("api.chat.onCommandFromOperator",function(e){var t="false"!=r("olrk_sound_disable");"sound"==e.command.name&&(t?(a("olrk_sound_disable",!0,30),olark("api.chat.sendNotificationToOperator",{body:"Disabled sound for the visitor"})):(a("olrk_sound_disable",!1,30),olark("api.chat.sendNotificationToOperator",{body:"Enabled sound for the visitor"})))});var u=window.onfocus;window.onfocus=function(){u&&u(),o()};var h=window.onblur;window.onblur=function(){h&&h(),i()}}}t.exports=n},{}],92:[function(e,t){function n(){olark("api.chat.onReady",function(){var e=document.getElementById("admin_bar_controls"),t=document.getElementById("habla_window_div");if(e){var n=t.getAttribute("style");t.className.match(/bottom/i)&&(n=n.replace(/bottom: [^\;]+/,"bottom: 41px !important"),t.setAttribute("style",n))}})}t.exports=n},{}],93:[function(e,t){function n(e,t){function n(e){return"true"==e?!0:!1}function i(){olark("api.visitor.getDetails",function(t){for(var n="",i=0;3>i;i++)n+=t.importance>i?T:E;e.chat.updateVisitorNickname({snippet:n})})}var o=function(t){return t?e.__SPI_browser.__SPI_getSafeUrl(t):null},a=function(e){return(t.VisitorInsight||{})[e]||t.system[e]},r=2,s=6e4,l=3e4,_=2,c=18e5,u=5,h=t.chat.visitor_nickname||t.system.force_nickname||null,d=!0;(a("prechat_contains_referrer")===!1||t.chat.notify_operator_of_referrer===!1)&&(d=!1);var p=!0;(a("prechat_contains_location")===!1||t.chat.notify_operator_of_location===!1)&&(p=!1);var f=a("disable_default_visitor_information")?!0:!1,g=a("status_contains_referrer")===!1?!1:!0,m=a("status_contains_location")===!1?!1:!0,v=a("give_location_to_operator")===!1?!1:!0,b=a("max_location_notifs_when_not_conversing")||r,y=a("max_idle_milliseconds_for_location_notifs")||s,w=a("custom_visitor_ip")||null,k="undefined"==typeof a("clickpath_entries")?u:a("clickpath_entries"),x=t.system.disable_time_based_status_updates?!0:!1,S=null,C=+new Date,I=1==t.system.show_importance_in_nickname?!0:!1,T=t.system.filled_icon||String.fromCharCode(9733),E=t.system.unfilled_icon||String.fromCharCode(9734),O=e.data.getConversationObject({key:"didGivePrechatInsight",initialValue:!1,backup:"vi1",backupTransform:n}),P=e.data.getConversationObject({key:"isConversation",initialValue:!1,backup:"vi2",backupTransform:n}),A=e.data.getConversationObject({key:"referrer",initialValue:olark._.document.referrer&&""!==olark._.document.referrer?olark._.document.referrer:null}),N=e.data.getConversationObject({key:"locationNotificationState",initialValue:"active",backup:"vi3",backupTransform:n}),M=e.data.getConversationObject({key:"locationNotifsWithoutConversing",initialValue:0}),L=e.data.getConversationObject({key:"timestampOfLastActivity",initialValue:(new Date).getTime(),backup:"vi4",backupTransform:parseInt}),F=e.data.getConversationObject({key:"pagesCount",initialValue:0}),B=e.data.getVisitorObject({key:"visitCount",initialValue:0}),q=e.data.getConversationObject({key:"visitorMessageCount",initialValue:0}),j=e.data.getConversationObject({key:"operatorMessageCount",initialValue:0}),R=e.data.getConversationObject({key:"operatorNotificationCount",initialValue:0,backup:"vi5",backupTransform:parseInt}),V=e.data.getConversationObject({key:"initialArrivalTimestamp",initialValue:(new Date).getTime()});h&&e.chat.updateVisitorNickname({snippet:h,hidesDefault:!0}),function(){e.chat.onMessageToOperator(function(){q.set(q.get()+1)}),e.chat.onMessageToVisitor(function(){j.set(j.get()+1)}),e.chat.onNotificationToOperator(function(){R.set(R.get()+1)}),e.__SPI_browser.onPageChange(function(){F.set(F.get()+1)}),F.__SPI_onChange(function(e){1==e.newValue&&B.set(B.get()+1)})}(),function(){var e=function(){q.get()>0&&j.get()>0&&P.set(!0)};q.__SPI_onChange(e),j.__SPI_onChange(e)}(),function(){var t=function(){L.set((new Date).getTime()),M.set(0),"disabled"!=N.get()&&N.set("active")};e.chat.onMessageToVisitor(function(e){var n=e&&e.message&&/^INTERNAL_NOTIFICATION/.test(e.message.nickname);n||t()}),e.chat.onMessageToOperator(function(){t()}),M.__SPI_onChange(function(e){e.newValue>=b&&N.set("inactive")}),e.box.onDismiss(function(){N.set("inactive")}),e.chat.onCommandFromOperator(function(e){var t=e.command.name.toLowerCase();("unfollow"==t||"nofollow"==t)&&(N.set("disabled"),olark("api.chat.sendNotificationToOperator",{body:"turned off URL notifications from this visitor"})),"end"===t&&N.set("inactive")})}(),function(){var t=function(){var e=(new Date).getTime(),t=e-L.get();return t>y?!0:!1},n=function(){var t=o(olark._.overrideWindowHref||olark._.document.location.href);e.chat.sendNotificationToOperator({body:"looking at "+t})},i=function(){v&&!t()&&"active"==N.get()&&(n(),M.set(M.get()+1))},a=function(){if(O.get()===!1&&!f){O.set(!0);var t=e.chat.getVisitorNickname();if(e.chat.sendNotificationToOperator({body:"talking to "+t}),p&&n(),d){var i=o(A.get());i&&e.chat.sendNotificationToOperator({body:"referred from "+i})}/{\s*geolocation\s*}/.test(t)||e.chat.sendNotificationToOperator({body:"located in {{geolocation}}"});var a=D();if(a)for(var r=0;r<a.length;r++)e.chat.sendNotificationToOperator({body:a[r]});e.chat.sendNotificationToOperator({body:"to see additional options, simply type !help"})}};e.__SPI_browser.onPageChange(function(){O.get()===!0&&i()}),q.__SPI_onChange(function(e){1==e.newValue&&a()}),R.__SPI_onChange(function(e){1==e.newValue&&a()})}();var D=function(){var t=[],n=e.visitor.getOrganization();return n&&t.push("might be affiliated with "+n),t},H=function(){var t=+new Date-C;if(!(t>c)){var n=function(e){return e>=864e5?"one day":e>=36e5?Math.floor(e/36e5)+" hours":e>=6e4?Math.floor(e/6e4)+" minutes":e>=1e3?Math.floor(e/1e3)+" seconds":null},i=o(document.location.href.toString()),a=o(A.get()),r=F.get(),s=B.get(),u=w||e.visitor.__SPI_getIp()||"{{ipaddress}}",h=(new Date).getTime()-V.get(),d=n(h),p=e.visitor.getFullName(),f=e.visitor.getEmailAddress(),v=e.visitor.getPhoneNumber(),b=e.visitor.__SPI_getNotes(),y=e.visitor.__SPI_getRecentPageHistory();S=b;var I=b.slice(0)||[];if(p&&I.push("speaking with "+p),f&&I.push(f),v&&I.push("phone number is "+v),i&&m&&I.push("looking at "+i),y&&y.length>1){var T=y.length-1,E=y.length-1-k;1>E&&(E=1),I.push("already looked at:");for(var O=T;O>=E;O--){var P=y[O];P.url?I.push("  "+o(P.url)):P.title&&I.push("  "+P.title)}}if(a&&g&&I.push("referred from "+a),I.push("located in {{geolocation}}"),I.push("{num_pages} pages viewed".replace(/{num_pages}/,r)),I.push(s>1?s+" visits":"first visit"),z>1?I.push("has had "+z+" conversations"):1==z&&I.push("first conversation"),I.push("using "+e.visitor.__SPI_getBrowser()+" on "+e.visitor.__SPI_getOs()),u&&I.push(u),d&&h>l)I.push("spent at least "+d+" so far");else{var N=n(l);N&&I.push("arrived within the last "+N)}var M=D();if(M)for(var L=0;L<M.length;L++)I.push(M[L]);e.chat.updateVisitorStatus({snippet:I});var q=h*_;l>q&&(q=l),e.chat.__SPI_isConversing()||x||setTimeout(H,q)}};e.chat.onReady(H),e.__SPI_browser.onPageChange(function(){setTimeout(H,100)});var U,$,W,z;e.visitor.getDetails(function(e){U=e.fullName,$=e.emailAddress,W=e.phoneNumber,z=e.conversationCount}),e.visitor.onChange(function(){e.visitor.getDetails(function(e){var t=!1;U!==e.fullName&&(U=e.fullName,t=!0),$!==e.emailAddress&&($=e.emailAddress,t=!0),W!==e.phoneNumber&&(W=e.phoneNumber,t=!0),z!==e.conversationCount&&(z=e.conversationCount,t=!0),t&&H()})}),e.visitor.onChange(function(){if(null!==S){var t=e.visitor.__SPI_getNotes();t.join("")!=S.join("")&&H()}}),I&&(i(),e.visitor.onChange(i))}t.exports=n},{}],94:[function(e,t){function n(e,t){function n(e){return/^\s*$/.test(e)}function o(){var e,t=Math.floor(Math.random()*d.length);for(e=d[t],t=d.length;t&&("undefined"==typeof e||null==e||n(e));)t--,e=d[t];return e||"hi, can I help you?"}function a(){function e(e){return e.replace(/https?\:\/\//g,"").replace(/\/$/,"")}function t(t){t=e(t);var n=["^",t.replace(/\./g,"\\.").replace(/\*/g,".*"),"$"];return new RegExp(n.join(""))}var o=e(window.location.href);for(var a in s){var r=s[a],l=r&&!n(r)?!0:!1;try{r=r.replace(/\s*$/,"").replace(/^\s*/,"")}catch(_){i.error("experienced "+_),i.count("error_cleaning_validpathstring")}if(s.hasOwnProperty(a)&&l&&t(r).test(o))return!0}return!1}function r(){a()&&e.chat.operatorsAreAvailable()&&p.get()!==!0&&(p.set(!0),c&&(e.box.expand(),e.box.__SPI_setPrechatWelcomeMessage(f)),h&&e.chat.sendNotificationToOperator({body:"this is a new visitor, you might want to welcome him or her"}))}var s,l=t.WelcomeAssist,_=t.Greeter||{},c=l.welcome_new_visitors||_.welcome_new_visitors?!0:!1,u=l.welcome_delay_in_seconds||_.welcome_delay_in_seconds||5,h=l.notify_operator_of_new_visitors||_.notify_operator_of_new_visitors?!0:!1,d=l.welcome_messages||_.welcome_messages||["hi, can I help you?"];s=_.urls?_.urls&&_.urls.length>0?_.urls:["*"]:l.urls&&l.urls.length>0?l.urls:["*"];var p=e.data.getVisitorObject({key:"did_initiate_ever",initialValue:!1,backup:"wa1",backupTransform:function(e){return"true"==e?!0:!1}}),f=o();e.chat.onBeginConversation(function(){p.set(!0)});var g=!1,m=!1;(c||h)&&setTimeout(function(){g?r():m=!0,e.chat.connect()},1e3*u),e.chat.onReady(function(){g=!0,m&&r()})}var i=e("../Logger").getDefaultLogger();t.exports=n},{"../Logger":46}],95:[function(e,t){(function(e){t.exports=function(t){var n,i,o;return null!=(n=e.olark)?null!=(i=n._)?null!=(o=i.testlog)?o.push(t):void 0:void 0:void 0}}).call(this,"undefined"!=typeof self?self:"undefined"!=typeof window?window:{})},{}],96:[function(e,t){var n,i,o,a,r;r=e("./Logger").getDefaultLogger(),a=e("json3"),n=1e4,i=14,o=function(){function e(e){var t=this;this._window=e.window||window,this._olark=e.olark||this._window.olark,this._path=e.path||"/",this._method=e.method||"GET",this._host=e.host||this._olark._.apiHost,this._query={},this._data={},this._numberOfScriptLoadTrys=0,this._maxMilliSecondsForSync=e.maxMilliSecondsForSync||n,this._maxSyncRetriesPerPage=e.maxSyncRetriesPerPage||i,this._hasLoadedScript=!1,this._logger=e.logger||r,this._loadScript=e.loadScript||function(e){return t._olark.__core.async_script_load({url:e})},this._methodKey=e.methodKey||"_method",this._dataKey=e.dataKey||"_data",this._callbackKey=e.callbackKey||"_callback"}return e.prototype._clearJSONPCallbackByName=function(e){var t;this._window[e]=void 0;try{return delete this._window[e]}catch(n){t=n}},e.prototype.send=function(e){return e.cache=e.cache||encodeURIComponent(Math.random()),this._data=e},e.prototype.query=function(e){return this._query=e},e.prototype._getRandomId=function(){return"xxxxxxxx_xxxx_4xxx_yxxx_xxxxxxxxxxxx".replace(/[xy]/g,function(e){var t,n;return t=16*Math.random()|0,n="x"===e?t:3&t|8,n.toString(16)})},e.prototype.end=function(e){var t,n,i,o,r,s,l,_=this;o=this._getRandomId(),t="_olark_callback_"+o,this._window[t]=function(n){var i;return _._clearJSONPCallbackByName(t),_._hasLoadedScript?void 0:(_._hasLoadedScript=!0,n.code<200||n.code>399?(_._logger.warn([n.code,n.body,r].join(" ")),e(n.code)):(i={status:n.code,body:n.body},e(null,i)))},this._query[this._methodKey]=this._method,this._data&&(this._query[this._dataKey]=a.stringify(this._data)),i=[],l=this._query;for(n in l)s=l[n],this._query.hasOwnProperty(n)&&i.push("&"+n+"="+encodeURIComponent(this._query[n]));return r=[this._host,this._path,"?"+this._callbackKey+"="+t].concat(i).join(""),this._numberOfScriptLoadTrys=this._numberOfScriptLoadTrys+1,this._loadScript(r),setTimeout(function(){var t;return!_._hasLoadedScript&&(t=_._numberOfScriptLoadTrys<_._maxSyncRetriesPerPage)?_.end(e):void 0},this._maxMilliSecondsForSync)},e}(),t.exports={post:function(e,t){var n;return t=t||{},t.path=e,t.method="POST",n=new o(t)},put:function(e,t){var n;return t=t||{},t.path=e,t.method="PUT",n=new o(t)},get:function(e,t){var n;return t=t||{},t.path=e,t.method="GET",n=new o(t)}}},{"./Logger":46,json3:12}],97:[function(e){function t(e){if(!G.started){if(G.started=1,e&&"function"==typeof e)try{e()}catch(t){}q||G.util.simple_load_js_async(V),G.eventmgr.handle("habla_called_wc_init")}}function n(e){"invalid_site_id"==e.etype?(G.client.eventmgr=new g,habla_window.setTheme(G.config.vars.theme_obj),habla_window.config.vars.offline_message="<em>"+olark._.identityManager.getSiteId()+"</em> is not a valid <a href='"+D+"'>"+h.hblName+"</a> site ID.<p> Your "+h.hblName+" Site ID is in the format '###-##-###-##' and can be found on your <a href='"+D+"' target='_blank'>Dashboard</a>.</p>",habla_window.config.vars.not_available_text=h.hblName+": Site ID Error",habla_window.setHeader(habla_window.config.vars.not_available_text),habla_window.show(1),habla_window.theme.habla_conversation_div.scrollTop=0):"invalid_site_link"==e.etype?(G.client.eventmgr=new g,habla_window.setTheme(G.config.vars.theme_obj),habla_window.config.vars.offline_message="Unable to determine your site-id.  Please make sure you have copied and pasted all the code as it appears on your <a href='"+D+"' target='_blank'>"+h.hblName+" Dashboard</a>.",habla_window.config.vars.not_available_text=h.hblName+": Site ID Error",habla_window.setHeader(habla_window.config.vars.not_available_text),habla_window.show(1),habla_window.theme.habla_conversation_div.scrollTop=0):"operator_is_busy"==e.etype?(G.client.opbusy=!0,habla_window.opbusy=!0,habla_window.setWindowText()):"no_capacity"==e.etype&&(G.client.opavailable=!1,habla_window.opavailable=!1,habla_window.setWindowText(),habla_window.theme&&habla_window.theme.habla_offline_body_input&&e.message&&"[info]"!==e.message.substring(0,6)&&(habla_window.theme.habla_offline_body_input.value=e.message))}function i(){var e=function(e,t){var n=e.className||"";return-1!=n.indexOf(t)},t=document.getElementById("olark-data");if(t&&t.childNodes)for(var n=t.childNodes.length;n--;){var i=t.childNodes[n];if(e(i,"olark-key"))return i.id.replace("olark-","")}for(var o=document.getElementsByTagName("a"),a=o.length;a--;){var r=o[a];if(e(r,"olark-key"))return r.id.replace("olark-","")}return null}function o(){return new b}function a(e,n){if(!(h.hblHasinit||document.URL.search("hblNoInit")>-1)){if(h.hblHasinit=1,e=e||i(),"undefined"==typeof e||!e){var o=document.getElementById("hbl_code");if(o){var a=o.href.split("#");e=a[1],o.style.display="none"}else e="missing-site-id"}if(olark._.identityManager.setSiteId(e),G.config=n,n&&n.palette)for(var r in n.palette)"string"==typeof n.palette[r]&&(G.need_ugly_backwards_palette_hack=!0);G.started=0,G.prev_onload=window.onload,window.onload=function(){t(G.prev_onload)},window.setTimeout(function(){t(G.prev_onload)},2500)}}function r(){if(!G.post_started){if(G.post_started=1,olark._.identityManager.getSiteId()?"missing-site-id"==olark._.identityManager.getSiteId()&&olark._.identityManager.setSiteId(i()):olark._.identityManager.setSiteId(i()),window.habla_window||(habla_window=new G._hwindow(G.client,G.config,G.eventmgr),G.eventmgr.setWindow(habla_window),habla_window.register_handlers()),G.config.vars.local_mode)return G.client.start(olark._.identityManager.getConversationId(),olark._.identityManager.getVisitorId(),olark._.identityManager.getSiteId(),G.eventmgr,G.config),habla_window.setTheme(G.config.vars.theme_obj),habla_window.config.vars.welcome_msg="Hab.la is in testing mode. set <em>config.vars['local_mode'] = false;</em> to go back to normal.",habla_window.config.vars.in_chat_text="Hab.la Local Mode",habla_window.config.vars.before_chat_text="Hab.la Local Mode",habla_window.config.vars.not_available_text="Hab.la Local Mode",habla_window.setHeader(habla_window.config.vars.not_available_text),void habla_window.show(1);var e=olark._.identityManager.getSiteId();if(e&&(e.match(/(olark|\@)/i)||!e.match(/\d\d*\-\d/))&&G.config.vars.theme_obj)return void n({etype:"invalid_site_id"});if(!e&&G.config.vars.theme_obj)return void n({etype:"invalid_site_link"});G.eventmgr.register("habla_error",n,10),G.client.start(olark._.identityManager.getConversationId(),olark._.identityManager.getVisitorId(),olark._.identityManager.getSiteId(),G.eventmgr,G.config),G.eventmgr.handle("habla_started")}}function s(e){if(G.config=G.config||new b,!G.config.merge){var t=G.config;G.config=new b,G.config.merge(t,!0)}(G.config.vars.disable_get_cookies||G.config.vars.wcsid)&&(G.config.vars.wcsid&&olark._.identityManager.setConversationId(G.config.vars.wcsid),G.config.vars.hblid&&olark._.identityManager.setVisitorId(G.config.vars.hblid)),G.config.plugins||(G.config.plugins=new m),e=e||["incoming_notification","away_div_handler","expand_on_receive_message","google_translate","auto_initiate"];for(var n=0;n<e.length;n++){var i=e[n],o=new G.plugins[i];G.config.plugins.add(o)}G.eventmgr.handle("habla_preload_done"),r()}var 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n.indexOf(e)>=0&&(t=!0),t};e.match(/^opcon\-/)&&!o(e)&&(this.receipts.push({message_id:e,type:t,conversation_id:olark._.identityManager.getConversationId()}),c.count("delivery_receipt_sent",{forceSend:!0})),1==this.receipts.length&&setTimeout(function(){if(n.receipts.length>0){G.client.proxy.sendreceipts(n.receipts,olark._.identityManager.getConversationId());for(var e=i.get(),t=0;t<n.receipts.length;t++)e.push(n.receipts[t].message_id);i.set(e),n.receipts=[]}},500)},msg_callback:function(e){"operator_is_busy"==e.error?G.eventmgr.handle("habla_error",{etype:"operator_is_busy"}):"no_capacity"==e.error&&G.eventmgr.handle("habla_error",{etype:"no_capacity",message:e.message})},sendmessage:function(e,t,n,i,o,a){G.client.lastNickname=o,G.client.lastStatusMessage=a;var r=!t,s=new Array(new Array(G.client.myname,e,r,n));if(r&&G.client.append(s),i){var l="chat";G.client.proxy.setnickname(olark._.identityManager.getConversationId(),o),G.client.proxy.sendpresence(olark._.identityManager.getConversationId(),a,l)}setTimeout(function(){G.client.proxy.sendmessage(olark._.identityManager.getConversationId(),e,r,n,G.client.msg_callback)},G.client.SENDMESSAGE_DELAY),G.client.pollingmanager.startNextPollNow()},sendofflinemessage:function(e,t){var n="chat";G.client.proxy.setnickname(olark._.identityManager.getConversationId(),G.client.lastNickname),G.client.proxy.sendpresence(olark._.identityManager.getConversationId(),G.client.lastStatusMessage,n),setTimeout(function(){G.client.proxy.sendofflinemessage(olark._.identityManager.getConversationId(),e,t)},G.client.SENDMESSAGE_DELAY)},setnickname:function(e){G.client.lastNickname=e,G.client.whenNicknameAndPresenceAreAllowed(function(){G.client.proxy.setnickname(olark._.identityManager.getConversationId(),e)})},sendcommand:function(e,t){G.client.proxy.sendcommand(olark._.identityManager.getConversationId(),e,t)},record_ssl_ip:function(){G.client.recorded_ssl_ip||(G.client.proxy.geolocation(olark._.identityManager.getConversationId(),olark._.identityManager.getVisitorId()),G.client.recorded_ssl_ip=!0)},restart_session:function(){G.client.proxy.noop(olark._.identityManager.getConversationId(),olark._.identityManager.getVisitorId())},setvcard:function(){},sendpresence:function(e,t){G.client.lastStatusMessage=e,G.client.whenNicknameAndPresenceAreAllowed(function(){G.client.proxy.sendpresence(olark._.identityManager.getConversationId(),e,t)})},log_event:function(e,t){G.client.proxy&&G.client.proxy.log_event(olark._.identityManager.getConversationId(),e,t)},sendexpand:function(){},sendcompress:function(){},sendend:function(){},sendhide:function(){},sendshow:function(){},popout:function(){G.client.proxy&&G.client.proxy.popout(olark._.identityManager.getConversationId())},end_popout:function(){G.client.proxy&&G.client.proxy.end_popout(olark._.identityManager.getConversationId())},whenNicknameAndPresenceAreAllowed:function(e){olark("api.visitor.getDetails",function(t){var n=void 0!=t.secondsSinceLastMessage||void 0!=t.secondsSinceLastNotificationToOperator;if(n)e();else if("chatting"==G.config.vars.show_in_buddy_list);else{var i=G.client.conversation_has_slot,o=G.client.site_is_online;i&&o&&e()}})}},G.client.map={command:"c",callback:"cb",group_id:"g",group_idstring:"g",conversation_id:"i",script_id:"j",site_idstring:"s",sequence_id:"q",status_message:"m",status_state:"p",current_url:"u",visitor_id:"v",referrer_url:"r"},G.client.jsonproxy.prototype.__build_nrpc_arguments=function(e){var t="";e.command&&(t+="&c="+encodeURIComponent(e.command+"")),e.sequence_id&&(t+="&q="+e.sequence_id);var n=G.client.map,i=[];for(var o in e)if(i.push(o),e.hasOwnProperty(o)&&e[o]&&"append_settings"!=o&&"throttle"!=o&&"sequence_id"!=o&&"command"!=o){var a=encodeURIComponent(e[o]+"");n[o]&&(o=n[o]),t+="&"+o+"="+a}return""==t&&(t="?command=invalid_buffer&buffer_is_empty="+escape(i.join(","))),t},G.client.jsonproxy.prototype.do_nrpc_call=function(e){var t=this,n=G.client.pollingmanager.getNextPollTime();n&&(e.next_poll_time=n);var i=G._pollevents_errors;i&&(e.num_retries=G._pollevents_errors),t.do_raw_nrpc_call(e)},G.client.jsonproxy.prototype.do_raw_nrpc_call=function(e){var t=e.command,n=e.append_settings,i="",o=h.hbl_ext;if(olark.__legacy_shim.allowEndConversation&&(e.end_conversation=1,olark._.identityManager.isNewConversation()&&"create"===t&&(e.is_new_conversation=1)),e.visitor_id=e.visitor_id||olark._.identityManager.getVisitorId(),e.site_idstring=e.site_idstring||olark._.identityManager.getSiteId(),("create"==t||"sendmessage"==t)&&(G.util.last_js_id=1),G.util.last_js_id+=1,G.util.last_js_id<1900){G.util.last_js_pollid+=1,this.rnd&&(i=parseInt(10*Math.random()).toString()+"-");var a="/"+t.charAt(0)+"?";"geolocation"==t&&h.hblrpcTrick?(i="start-"+parseInt(3*Math.random()).toString()+"."+h.hbl_hostname,i+=a,o="https"):i+=this.uri+a;var r=parseInt(1e4*Math.random())+"."+ +new Date%1e5+"."+G.util.last_js_pollid;e.sequence_id=r,e.version=h.hblJavaScriptVersion,e.pretty=!0,e.throw_exceptions=window.olark.__buildinfo.strict?!0:!1,i+=this.__build_nrpc_arguments(e),G.util.append_script(window,document,{scriptid:G.util.generate_script_js_pollid(),url:o+"://"+i,tries:n.tries,timeout:n.timeout,cache:!1,error_callback:n.error_callback})}},G.client.jsonproxy.prototype.begin=function(e,t,n,i,o){(e?1:0)||c.count("no_begin_wcsid_input"),(t?1:0)||c.count("no_begin_hblid_input");var a="ALL",r=olark.__legacy_shim.currentGroupIdstring||a,s=this,l=function(){s.do_nrpc_call({command:"create",conversation_id:e,visitor_id:t,site_idstring:n,current_url:i,referrer_url:o,callback:"hbl.client.callbacks.begin",group_id:r,throttle:!1,append_settings:{tries:3,timeout:2e4}})},_=function(e){e.status?l():G.client.callbacks.begin(e)},u=olark._.nrpcPrecache;u?u.response?_(u.response):u.responseCallback=_:l()},G.client.jsonproxy.prototype.sendreceipts=function(e,t){this.do_nrpc_call({command:"sendreceipts",conversation_id:t,site_idstring:olark._.identityManager.getSiteId(),receipts:JSON.stringify(e),callback:"hbl.client.callbacks.sendreceipts",version:h.hblJavaScriptVersion,append_settings:{tries:3,timeout:45e3}})},G.client.jsonproxy.prototype.sendmessage=function(e,t,n,i){var o=olark.__legacy_shim.currentGroupIdstring;this.do_nrpc_call({command:"sendmessage",conversation_id:e,site_idstring:olark._.identityManager.getSiteId(),message_id:"jsc-"+_.v1(),body:t,no_history:!n,notification:i,callback:"hbl.client.callbacks.sendmessage",group_idstring:o,version:h.hblJavaScriptVersion,append_settings:{tries:3,timeout:45e3}})},G.client.jsonproxy.prototype.sendofflinemessage=function(e,t,n){var i=olark.__legacy_shim.currentGroupIdstring,o={command:"sendofflinemessage",conversation_id:e,site_idstring:olark._.identityManager.getSiteId(),body:t,callback:"hbl.client.noop",group_idstring:i,version:h.hblJavaScriptVersion,append_settings:{tries:3,timeout:45e3}};for(var a in n)n.hasOwnProperty(a)&&(o["form_"+a]=n[a]);this.do_nrpc_call(o)},G.client.jsonproxy.prototype.sendcommand=function(e,t,n){var i=olark.__legacy_shim.currentGroupIdstring;if("disconnectchat"==t)this.do_nrpc_call({command:"destroy",conversation_id:e,callback:"hbl.client.noop",group_idstring:i,append_settings:{tries:3,timeout:45e3}});else if("send_compose_state"==t)this.do_nrpc_call({command:"sendcomposing",conversation_id:e,callback:"hbl.client.noop",state:n,group_idstring:i,append_settings:{tries:3,timeout:45e3}});else if("return_long_poll_now"==t)this.do_nrpc_call({command:"finishlongpoll",conversation_id:e,callback:"hbl.client.noop",state:n,group_idstring:i,append_settings:{tries:3,timeout:45e3}});else{if("unlock_operator"!=t)throw"Unsupported command: "+t;this.do_nrpc_call({command:"sendunlock",conversation_id:e,callback:"hbl.client.noop",message:n,group_idstring:i,append_settings:{tries:3,timeout:45e3}})}},G.client.jsonproxy.prototype.setnickname=function(e,t){var n=olark.__legacy_shim.currentGroupIdstring;this.do_nrpc_call({command:"sendnickname",conversation_id:e,callback:"hbl.client.noop",nickname:t,group_idstring:n,append_settings:{tries:3,timeout:45e3}})},G.client.jsonproxy.prototype.noop=function(e,t){this.do_nrpc_call({command:"noop",conversation_id:e,visitor_id:t,site_idstring:olark._.identityManager.getSiteId(),callback:"hbl.client.noop",append_settings:{tries:3,timeout:45e3}})},G.client.jsonproxy.prototype.geolocation=function(e,t){this.do_nrpc_call({command:"geolocation",conversation_id:e,visitor_id:t,site_idstring:olark._.identityManager.getSiteId(),callback:"hbl.client.geolocation_ready",append_settings:{tries:3,timeout:45e3}})},G.client.jsonproxy.prototype.sendpresence=function(e,t,n){var i=olark.__legacy_shim.currentGroupIdstring;this.do_nrpc_call({command:"sendpresence",conversation_id:e,callback:"hbl.client.noop",status_message:t,status_state:n,group_idstring:i,append_settings:{tries:5,timeout:45e3}})},G._exponential_backoff_pollevents_error_handler=function(){var e=1e3*G._pollevents_errors*G._pollevents_errors,t=45e3;e>t&&(e=t),setTimeout(function(){G.client.pollingmanager.finishLastPoll(),G.client.pollingmanager.startNextPollNow()},e),G._pollevents_errors+=1},G.client.jsonproxy.prototype.getmessages=function(e,t){G.client.the_count++,G.client.last_getmessages=new Date,this.do_nrpc_call({command:"pollevents",throttle:!1,conversation_id:e,callback:"hbl.client.callbacks.pollevents",timeout:29,after:t,append_settings:{timeout:4e4,error_callback:G._exponential_backoff_pollevents_error_handler}})},G.client.jsonproxy.prototype.pollmessages=function(e,t){G.client.the_count++,this.do_nrpc_call({command:"pollevents",throttle:!1,conversation_id:e,callback:"hbl.client.callbacks.pollevents",timeout:0,after:t,append_settings:{timeout:1e4,error_callback:G._exponential_backoff_pollevents_error_handler}})},G.client.jsonproxy.prototype.popout=function(e){this.do_nrpc_call({command:"popout",conversation_id:e,callback:"hbl.client.noop",append_settings:{tries:3,timeout:45e3}})},G.client.jsonproxy.prototype.end_popout=function(e){this.do_nrpc_call({command:"endpopout",conversation_id:e,callback:"hbl.client.noop",append_settings:{tries:3,timeout:45e3}})},G.client.jsonproxy.prototype.log_event=function(e,t,n){this.do_nrpc_call({command:"logevent",conversation_id:e,site_idstring:olark._.identityManager.getSiteId(),callback:"hbl.client.noop",event_type:t,body:n,append_settings:{tries:3,timeout:45e3}})},G._hwindow=function(e,t,n){return this.config=t,this.client=e,this.handlers=!1,this.theme=void 0,this.eventmgr=n,this.loaded=!1,this.expanded_textbox=!1,this.has_typed=!1,this.offline_msg_started=!1,this.offline_msg_visible=!1,this.pop_out=!1,this.setTheme=function(e){this.theme&&this.theme.remove(),this.theme=e,this.theme.build(this.config,this.client,this.config.vars.start_visible,this.config.vars.start_habla_window_visible);new F(olark,this.theme,this.config,G.util);G.util.pluginloader(this.config,this.client,this)},this.register_handlers=function(){this.handlers||(this.handlers=!0,this.eventmgr.register("window_focus",this.events.onWindowFocus,0),this.eventmgr.register("window_submit",this.events.onWindowSubmit,0),this.eventmgr.register("window_form_submit",this.events.onWindowFormSubmit,0),this.eventmgr.register("window_topbar_clicked",this.events.topBarClicked,0),this.eventmgr.register("habla_closebutton_a_onclick",this.events.closeClicked,0),this.eventmgr.register("habla_sizebutton_a_onclick",this.events.topBarClicked,0),this.eventmgr.register("habla_oplink_a_onclick",this.events.topBarClicked,0),this.eventmgr.register("operator_status_change",this.events.onOpstatusStatusChanged,0),this.eventmgr.register("receive_message",this.events.onChatUpdated,0),this.eventmgr.register("send_message",this.events.onChatUpdated,0),this.eventmgr.register("chat_started",this.events.onChatStarted,0),this.eventmgr.register("theme_loaded",this.events.onThemeLoaded,0))},this.get_operator_state=function(){return this.config.vars.local_mode?this.config.vars.local_operator_state||"available":this.opavailable?this.opbusy?this.config.vars.show_busy_message?"busy":"available":"chat"!=this.opstatus&&"available"!=this.opstatus&&this.opstatus&&""!=this.opstatus?"notavailable":"available":"notavailable"},this.determine_window_status=function(e){var t={};if(window.olark&&window.olark.__legacy_shim){t=window.olark.__legacy_shim,null!=t.box_state&&(e.box_open="expanded"==t.box_state?!0:!1),null!=t.was_hidden_by_api&&(e.was_hidden_by_api=t.was_hidden_by_api?!0:!1),null!=t.box_visible&&(e.window.theme.visible=t.box_visible?!0:!1,e.box_visible=t.box_visible?!0:!1);var n=e.window.config.vars.close_hides_window;n&&"closed"==t.box_state&&(e.box_visible=!1),e.window.theme.state=t.box_state||e.window.theme.state}if(e.was_hidden_by_api)return!1;if(e.pop_out&&!e.window.config.vars.is_popup)return!1;if(e.pop_out_change&&!e.pop_out)return!0;if(e.chatting||G.client.buffer.length>0&&!e.window.config.vars.close_hides_window)return!0;if(e.box_open||"expanded"==e.window.theme.state)return!0;if(e.window.config.vars.start_hidden&&!e.window.theme.visible)return!1;if(e.window.config.vars.close_hides_window&&!e.box_visible)return!1;if(e.window.config.vars.hide_not_available&&!e.opavailable)return!1;var i=e.opavailable&&"chat"!=e.opstatus&&void 0!=e.opstatus&&""!=e.opstatus&&"available"!=e.opstatus;return e.window.config.vars.hide_not_available&&i?!1:!0},this.setInputBox=function(e,t,n){this.theme.setInputBox(e,t,n)},this.setWindowText=function(){var e=this.get_operator_state();if(("notavailable"==e||this.offline_msg_started)&&this.config.vars.offline_msg_mode)return this.setHeader(this.config.vars.not_available_text),void this.setOfflineWindow(this.config.vars.offline_message||" ");if(this.setOfflineWindow(!1),"notavailable"==e)return this.setHeader(this.config.vars.not_available_text),void(G.client.buffer.length<1&&this.setBody(this.config.vars.offline_message));if("away"==e)return this.config.vars.show_away_as_header&&this.opmessage?this.setHeader(this.opmessage,!0):this.setHeader(this.config.vars.busy_text||this.config.vars.away_text),void(0==this.client.buffer.length&&this.setBody(this.config.vars.away_message||this.config.vars.busy_message||this.config.vars.offline_message));if("busy"==e)return this.setHeader(this.config.vars.busy_text),void this.setBody(this.config.vars.busy_message);var t=new S({client:G.client}),n=t.needsPrechat()&&!this.theme.pre_chat_sent&&this.config.vars.show_pre_chat&&B.isEnabled({hbl:G});n&&this.setShowPreChat(!0),t.didBegin()?this.setHeader(this.config.vars.in_chat_text):(n||this.setBody(this.config.vars.welcome_msg),this.setHeader(this.config.vars.before_chat_text))},this.appendFromBuffer=function(e){if(!this.offline_msg_started)if(this.theme)for(var t=0;t<e.length;t++)e[t]&&(this.theme.appendNiceMessage(e[t][0],e[t][1],!0),this.theme.pre_chat_sent=!0,this.setShowPreChat(!1));else G.hwindow_last_buffer=e,this.eventmgr.register("theme_loaded",function(e){e.window.appendFromBuffer(G.hwindow_last_buffer),G.hwindow_last_buffer=""},100)},this.setHeader=function(e,t){void 0!=e&&(t&&(e=".."+e.substr(0,10)+".."),this.theme.setHeader(e))},this.events={onOpstatusStatusChanged:function(e){e.window.opstatus=e.status,e.window.opmessage=e.message,e.window.opbusy=e.busy,e.window.pop_out=e.pop_out,e.window.opavailable||!e.available||e.window.config.vars.offline_msg_mode&&e.window.offline_msg_mode||e.window.reloadBuffer(),e.window.opavailable=e.available,e.window.setWindowText();var t=e.window.determine_window_status(e),n=window.olark&&window.olark.__legacy_shim,i=!e.pop_out&&e.pop_out_change;if(n&&i&&window.olark.__legacy_shim.populate_message_history_from_chat_api){var o=document.getElementById("habla_conversation_div");o.innerHTML="",window.olark.__legacy_shim.populate_message_history_from_chat_api()}t||(e.available||!e.window.config.vars.hide_not_available)&&e.window.theme.visible?e.window.show():e.window.hide(1)},onChatUpdated:function(e){e.window.appendFromBuffer(e.msg)},onChatStarted:function(e){if(e.window.opavailable=e.opavailable,e.window.opbusy=e.busy,null==e.nick||e.nick.match(/webuser\d\d/)||e.window.setnickname(e.nick,1),G.chat_started_arg=e,e.window.theme)e.window.theme.build(e.window.config,e.window.client,!0),e.window.events.onThemeLoaded(e);else if(e.window.config.vars.theme_obj)e.window.setTheme(t.vars.theme_obj),e.window.events.onThemeLoaded(e);else{G.chat_started_arg=e;var n="";e.window.config.vars.theme_path&&(n="http://"+R+"/"+e.window.config.vars.theme_path),e.window.config.vars.theme_url&&(n=e.window.config.vars.theme_url),G.util.simple_load_js_async(n)}G.client.eventmgr.handle("chat_loaded",e)},onThemeLoaded:function(e){e.window.theme||e.window.setTheme(e.obj),W.shouldUsePositionAbsolute()&&G.config.render_ie_hacks();var t=G.chat_started_arg,n=t.window.determine_window_status(t);n?(t.window.show(1),t.pop_out&&!t.window.config.vars.is_popup||!(t.box_open||t.window.config.vars.start_expanded||window.olark&&window.olark.__legacy_shim&&"expanded"==olark.__legacy_shim.box_state)||t.window.expand()):t.window.hide(1),t.habla_message&&(t.window.config.vars.offline_message=t.habla_message.msg,t.habla_message.header&&(t.window.config.vars.not_available_text=t.habla_message.header,t.window.setHeader(habla_window.config.vars.not_available_text)),t.window.show(1),t.habla_message.expand&&t.window.expand(),t.window.theme.habla_conversation_div.scrollTop=0)},onWindowFocus:function(e){e.window.normal(),e.window.setWindowText()},topBarClicked:function(e){return e.window.normal(),e.window.expanded?(e.window.compress(),G.client.eventmgr.handle("window_compressed")):(e.window.expand(),G.client.eventmgr.handle("window_expanded")),!1},closeClicked:function(e){return e.window.close(),G.client.eventmgr.handle("window_closed"),!1},onWindowFormSubmit:function(e){e.window.send()},onWindowSubmit:function(e){e.window.send()}},this.send_pipeline=new v(this),this.send_pipeline.add(G.pipelines.nickname,999),this},G._hwindow.prototype.setnickname=function(e,t){void 0==t&&this.client.setnickname(e)},G._hwindow.prototype.show=function(e){"closed"==this.theme.state&&this.theme.__set_css_window_state("compressed"),this.theme.show(),this.visible=!0,e||this.config.vars.disable_rpc_state||this.client.sendshow(),G.eventmgr.handle("habla_window_changed",{type:"show"})},G._hwindow.prototype.popout=function(e){var t=/\?/.test(h.hblPopupURL)?"&":"?",n=window.open(h.hblPopupURL+t+"_ok="+olark._.identityManager.getSiteId()+"&wcsid="+olark._.identityManager.getConversationId()+"&_oklv="+olark._.identityManager.getOklvValueForPopout()+"&hblid="+olark._.identityManager.getVisitorId()+"&_okgid="+olark._.cookieManager.get("_okgid")+"&olfsk="+olark._.cookieManager.get("olfsk")+"&host="+window.location.host,"habla_popout","width=300,height=400,scrollbars=no,location=no,status=no,menubar=no,toolbar=no,directories=no,resizable=yes");n&&(e||this.client.popout(),this.pop_out=!0,G.client.pop_out=!0,n.focus(),this.hide(e),G.eventmgr.handle("habla_window_changed",{type:"popout"}))},G._hwindow.prototype.end_popout=function(e){this.pop_out=!1,e||this.client.end_popout(),G.eventmgr.handle("habla_window_changed",{type:"endpop_out"})},G._hwindow.prototype.close=function(e){this.theme.close(),e||this.config.vars.disable_rpc_state||this.client.sendend(),this.config.vars.close_hides_window&&this.hide(),G.eventmgr.handle("habla_window_changed",{type:"close"})},G._hwindow.prototype.hide=function(e){this.theme.hide(),this.visible=!1,e||this.config.vars.disable_rpc_state||this.client.sendhide(),G.eventmgr.handle("habla_window_changed",{type:"hide"})},G._hwindow.prototype.setWidth=function(e){this.theme&&this.theme.setWidth(e),G.eventmgr.handle("habla_window_changed",{type:"resize"})},G._hwindow.prototype.setInputHeight=function(e){this.theme.setInputHeight(e),G.eventmgr.handle("habla_window_changed",{type:"resize"})},G._hwindow.prototype.setHeight=function(e){this.theme&&this.theme.setHeight(e),G.eventmgr.handle("habla_window_changed",{type:"resize"})},G._hwindow.prototype.compress=function(){this.expanded=!1,this.theme.compress(),W.shouldUsePositionAbsolute()&&this.visible&&G.__ie6_floating_div_monitor&&G.__ie6_floating_div_monitor.__move_to_correct_location(),G.eventmgr.handle("habla_window_changed",{type:"compress"}),this.config.vars.disable_rpc_state||this.client.sendcompress()},G._hwindow.prototype.expand=function(){this.expanded=!0,W.shouldUsePositionAbsolute()&&"bottom"==this.config.vars.ycorner&&this.theme.setXY(this.theme.habla_window_div.style.left.match(/\d\d*/),this.theme.habla_window_div.style.top.match(/\d\d*/)-this.config.vars.convo_height-this.config.vars.panel_offset),this.theme&&this.theme.expand(),this.config.vars.disable_rpc_state||this.client.sendexpand(),G.eventmgr.handle("habla_window_changed",{type:"expand"})},G._hwindow.prototype.setPosition=function(e){this.theme.setPosition(e)},G._hwindow.prototype.setInline=function(e){this.theme.setInline(e)},G._hwindow.prototype.setMargins=function(e,t,n,i){this.theme.setMargins(e,t,n,i)},G._hwindow.prototype.getHeader=function(){return this.theme.getHeader()},G._hwindow.prototype.reloadBuffer=function(){this.theme.setBody(""),this.appendFromBuffer(this.client.buffer)},G._hwindow.prototype.setBody=function(e){this.setOfflineWindow(!1),this.theme.setBody(e||"")},G._hwindow.prototype.setOfflineWindow=function(e){this.theme.setOfflineWindow(e)},G._hwindow.prototype.setShowPreChat=function(e){this.theme.setShowPreChat(e)},G._hwindow.prototype.highlight=function(){this.theme.highlight()},G._hwindow.prototype.normal=function(){this.theme.normal()},G._hwindow.prototype.send=function(){var e=this.theme.getMessageInputField(),t=this.theme.getMessageInputFieldValue();if(t==this.config.vars.say_text)this.theme.setMessageInputFieldValue("");else if(t&&t.length>0)try{var n=t;this.theme.setMessageInputFieldValue(""),n=this.send_pipeline.run(n),n&&this.client.sendmessage(n),this.normal()}catch(i){throw i}return 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t=this;G.plugins.incoming_notification_vars.freq=3e3,G.plugins.incoming_notification_vars.flashicon=!1,G.plugins.incoming_notification_vars.flashing=!1,G.plugins.incoming_notification_vars.original_favicon=!1;var n=G.util.find_or_create_el("habla_wcsend_input","textarea");G.plugins.incoming_notification_vars.windowTextCleared=!0,e.hwindow.config.vars.flash_titlebar&&(e.hwindow.eventmgr.register("receive_message",this.onReceiveMessage),e.hwindow.eventmgr.register("send_message",this.onWindowFocus),e.hwindow.eventmgr.register("window_focus",this.onWindowFocus)),e.hwindow.config.vars.flash_icons&&(G.plugins.incoming_notification_vars.default_flash_on_icon=e.hwindow.config.vars.default_flash_off_icon,G.oldtitle||(G.oldtitle=/Message 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t=e.msg[e.msg.length-1][1];/^\s*!/.test(t)||"remote_update"==e.type&&(e.window.highlight(),G.plugins.incoming_notification_vars.last_msg="",G.client.buffer&&G.client.buffer[G.client.buffer.length-1]&&(G.plugins.incoming_notification_vars.last_msg=G.client.buffer[G.client.buffer.length-1][1].substr(0,10),e.window.setHeader(".."+G.plugins.incoming_notification_vars.last_msg+"..")),G.plugins.incoming_notification_vars.windowTextCleared=!1,G.plugins.incoming_notification_vars.flashOlarkFavicon())},this.onWindowFocus=function(e){if(G.plugins.incoming_notification_vars.resetFavicon(),!G.plugins.incoming_notification_vars.windowTextCleared){e.window.setWindowText(),G.plugins.incoming_notification_vars.windowTextCleared=!0;var t=document.getElementById("habla_topbar_div");t.className=t.className.replace(/habla_topbar_div_highlighted/,"habla_topbar_div_normal")}},G.plugins.incoming_notification_vars.flashOlarkFavicon=function(){document.title="(Message Received: 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e=G.plugins.incoming_notification_vars.originalFavicon||"";G.plugins.incoming_notification_vars.remove_current_icon(),G.plugins.incoming_notification_vars.set_icon(e),G.plugins.incoming_notification_vars.flashing=!1},G.plugins.incoming_notification_vars.remove_current_icon=function(e){if(document.getElementsByTagName("head")&&0!=document.getElementsByTagName("head").length){for(var t=document.getElementsByTagName("head")[0].getElementsByTagName("link"),n=0;n<t.length;n++){var i=t[n];if("image/x-icon"==i.type&&/favicon|favico|shortcut|icon|shortcut\s*icon/i.test(i.rel)){var o=i.href;return e||document.getElementsByTagName("head")[0].removeChild(i),o}}return void 0}},G.plugins.incoming_notification_vars.set_icon=function(e){var t=document.createElement("link");t.type="image/x-icon",t.rel="shortcut 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i=e.msg[e.msg.length-1][1];/^\s*!/.test(i)||(G.plugins.messages_received+=1,e.window.pop_out||("start"==e.type||e.window.config.vars.expandOnFirstMessageReceived&&!e.window.config.vars.expandOnMessageReceived&&1!=G.plugins.messages_received?"start"!=e.type&&e.window.theme&&"closed"==e.window.theme.state&&(e.window.theme.state="compressed",e.window.show()):(G.client.eventmgr.handle("window_expanded"),e.window.expand(),e.window.show())))}},G.plugins.away_div_handler=function(){this.name="away_div_handler",this.load=function(e){G.util.hide_div("habla_unavailable_div"),G.util.hide_div("habla_available_div"),G.util.show_div("habla_loading_div",e.hwindow.config.vars.habla_special_div_show_type)||G.util.show_div("habla_unavailable_div",e.hwindow.config.vars.habla_special_div_show_type),(void 0!=document.getElementById("habla_available_div")||void 0!=document.getElementById("habla_unavailable_div"))&&e.hwindow.eventmgr.register("operator_status_change",this.onOperatorStatusChange)},this.onOperatorStatusChange=function(e){{var t=e.available,n=e.status;e.message}!t||n&&"chat"!=n&&e.window.config.vars.hide_when_away?(G.util.hide_div("habla_available_div"),G.util.show_div("habla_unavailable_div",e.window.config.vars.habla_special_div_show_type),G.util.hide_div("habla_loading_div")):(G.util.show_div("habla_available_div",e.window.config.vars.habla_special_div_show_type),G.util.hide_div("habla_unavailable_div"),G.util.hide_div("habla_loading_div"))}},G.plugins.auto_initiate=function(){this.load=function(e){e.hwindow.config.vars.auto_initiate_allowed&&e.hwindow.config.vars.auto_initiate&&e.hwindow.eventmgr.register("chat_loaded",this.onChatLoad)},this.onChatLoad=function(e){e.session_start&&!e.opbusy&&e.opavailable&&(habla_window.auto_initiated=!1,setTimeout(function(){if(0==G.client.buffer.length&&G.client.opavailable){habla_window.show(),habla_window.expand(),habla_window.auto_initiated=!0;var t=e.window.config.vars.auto_initiate_message;habla_window.theme.appendNiceMessage(e.window.config.vars.auto_initiate_name,t[Math.floor(Math.random()*t.length)],!0,!1,!0),habla_window.highlight(),G.client.buffer=[" "],habla_window.send_pipeline.add(function(e){return habla_window.auto_initiated&&(G.client.sendmessage(habla_window.config.vars.auto_initiate_response_notify,!0),habla_window.auto_initiated=!1),e},1e4),habla_window.config.vars.auto_initiate_notify&&G.client.sendmessage(habla_window.config.vars.auto_initiate_notify_msg,!0)}},parseInt(1e3*e.window.config.vars.auto_initiate_period)))}},G.plugins.google_translate=function(){this.name="googletranslate",this.load=function(){}},G.plugins.sounds=function(){this.name="sounds",this.load=function(e){1==e.conf.vars.enableSounds&&G.util.simple_load_js_async(e.conf.vars.plugin_path+"contributed/sounds.js")}},G.plugins.smileys=function(){this.name="smileys",this.load=function(e){1==e.conf.vars.enableSmileys&&G.util.simple_load_js_async(e.conf.vars.plugin_path+"contributed/smileys.js")}},G.themes.default_theme=function(){this.appended=!0,this.last_msg=-1,this.visible=!1,this.highlighted=!1,this.state="compressed",this.message_sent=!1,this.offline_window=!1,this.pre_chat_sent=!1,this.ready=!1,this.position="BR",this.build=function(e,t,n){this.client=t,this.config=e,this.set_config(),this.load_styles(),this.div=void 0,this.divid=e.vars.divid,this.build_dom(n),this.set_dom_event_handlers(),this.config.init_from_config(this),this.palette_hack(),this.render_styles(),this.config.vars.disableJSStyles||this.config.vars.no_palette||this.render_palette(),this.set_default_text(),this.register_handlers(),this.ready=!0,this.config.vars.disableJSStyles&&!this.config.vars.start_hidden&&this.show(),G.eventmgr.handle("post_theme_loaded")
},this.palette_hack=function(){if(G.need_ugly_backwards_palette_hack){var e={};for(var t in this.config.style_classes_map)if(this.config.style_classes_map.hasOwnProperty(t))for(var n in this.config.style_classes_map[t])if(this.config.style_classes_map[t].hasOwnProperty(n))for(var i in this.config.palette)this.config.palette.hasOwnProperty(i)&&"hbl_pal_"+i==this.config.style_classes_map[t][n]&&(this.config.style_classes_map[t][n]="hbl_pal_"+i+"_local",e[i+"_local"]=this.config.palette[i]);this.config.palette=e}},this.set_config=function(){var e=new b;e.style_classes={};var t="habla_button",n="habla_button_a_normal",i="habla_wcsend_input_pre",o="habla_wcsend_field",a="hbl_pal_main_font_size",r="hbl_pal_main_font_family",s="hbl_pal_header_font_size",l="hbl_pal_control_border",_="habla_pre_chat_form_field",c="hbl_pal_button_bg",u="habla_wcsend_input_normal",h="hbl_pal_input_font_size";e.style_classes_map={habla_window_div:["habla_window_div_position","habla_window_div_base","hbl_pal_main_width"],habla_closebutton_a:[t,n,s,r,c,"hbl_pal_button_fg"],habla_sizebutton_a:[t,n,s,r,c,"hbl_pal_button_fg"],habla_popout_a:[t,n,s,r,c,"hbl_pal_button_fg"],habla_end_popout_a:[t,n,s,r,c,"hbl_pal_button_fg"],habla_button_normal:[t,n,s,c,"hbl_pal_button_fg"],habla_button_highlighted:[t,"habla_button_a_highlighted","hbl_pal_header_font_size","hbl_pal_button_bg_highlight","hbl_pal_button_fg_highlight"],habla_button_hover:[t,"habla_button_a_hover","hbl_pal_header_font_size","hbl_pal_button_bg_hover","hbl_pal_button_fg_hover"],habla_panel_div:["habla_panel_border","hbl_pal_main_bg","hbl_pal_panel_border",r,a],habla_oplink_a:["habla_oplink_a_normal","hbl_pal_header_font_size","hbl_pal_title_fg"],habla_oplink_hover:["habla_oplink_a_hover","hbl_pal_header_font_size","hbl_pal_title_fg"],habla_wcsend_input_pre:[o,i,u,"hbl_pal_input_pre_fg",r,h,l],habla_wcsend_input_post:[o,"habla_wcsend_input_post",u,"hbl_pal_main_fg",r,h],habla_wcsend_input:[o,i,u,l,r,h],habla_wcsend_input_highlighted:[o,i,"habla_wcsend_input_highlighted","hbl_pal_control_highlight_border",r,h],habla_name_input:[o,i,u,r,l,h],habla_offline_email_input:[o,i,u,r,l,h],habla_offline_phone_input:[o,i,u,r,l,h],habla_offline_body_input:[i,u,r,l,h],habla_offline_clear_div:["clear_style"],habla_chatform_form:["habla_chatform_form"],habla_input_div:["habla_input_div"],habla_pre_chat_email_input:[_,o,i,u,r,l,h],habla_pre_chat_name_input:[_,o,i,u,r,l,h],habla_pre_chat_phone_input:[_,o,i,u,r,l,h],habla_offline_message_sent_div:["hbl_panel","habla_offline_message_sent_div","hbl_pal_main_height",l,"hbl_pal_main_fg"],habla_pre_chat_div:["hbl_panel","habla_pre_chat_div","hbl_pal_main_height","hbl_pal_main_fg"],habla_offline_message_div:["hbl_panel","habla_offline_message_div",l,"hbl_pal_main_fg"],habla_conversation_div:["hbl_panel","habla_conversation_div","hbl_pal_main_height",l,"hbl_pal_main_fg","hbl_pal_main_bg"],habla_say_text_span:["habla_say_text_span","hbl_pal_main_fg"],habla_submit_button:["habla_submit_button"],habla_offline_submit_input:["habla_offline_submit_input","hbl_pal_offline_submit_fg",l,"hbl_pal_offline_submit_bg"],habla_pre_chat_submit_input:[_,"habla_offline_submit_input","hbl_pal_offline_submit_fg",l,"hbl_pal_offline_submit_bg"],habla_offline_error_span:["habla_offline_error_span"],habla_pre_chat_clear_div:["clear_style"],habla_conversation_p_item:["habla_conversation_p_item","hbl_pal_main_fg"],habla_conversation_person1:["habla_conversation_person1","hbl_pal_local_fg"],habla_conversation_person2:["habla_conversation_person2","hbl_pal_remote_fg"],habla_conversation_text_span:["habla_conversation_text_span","hbl_pal_main_fg"],habla_conversation_notification_nickname:["habla_conversation_person2","hbl_pal_remote_fg","habla_conversation_notification_nickname"],habla_conversation_notification_text_span:["habla_conversation_text_span","hbl_pal_main_fg","habla_conversation_notification"],habla_topbar_div_compressed:["habla_topbar_div_normal","hbl_pal_title_fg","hbl_pal_title_bg","habla_topbar_div_compressed"],habla_topbar_div:["habla_topbar_div_normal","hbl_pal_title_fg","hbl_pal_title_bg","habla_topbar_div_expanded"],habla_topbar_div_highlighted:["habla_topbar_div_highlighted","hbl_pal_title_fg_highlight","hbl_pal_title_bg_highlight","habla_topbar_div_expanded"]},e.vars={habla_sizebutton_text_expanded:"_",habla_sizebutton_text_compressed:"^",habla_closebutton_text:"x",habla_popout_text:">",habla_end_popout_text:"&lt;&lt;"},this.config.merge(e);var d=new b;d.load_defaults(),this.config.merge(d),G.client.pollingmanager.setLongPoll(!this.config.vars.poll),this.config.remap_palette(),this.config.remap_palette(),this.config.vars.right_to_left&&(this.config.vars.local_user_display_name="&larr;"),this.config.vars.enable_buttons&&(this.config.style_classes_map.habla_topbar_div=["habla_topbar_div_normal","habla_topbar_clickable","hbl_pal_title_fg","hbl_pal_title_bg","habla_topbar_div_expanded"]),this.config.vars.corner_position&&(this.config.vars.corner_position=this.__getAdjustedPosition(this.config.vars.corner_position))},this.build_dom=function(e,t){document.getElementById(this.divid)&&(this.appended=!1),this.habla_container=G.util.find_or_create_div(this.divid,void 0==this.config.vars.not_append?G.util.get_body():void 0),this.habla_container.id="habla_beta_container_do_not_rely_on_div_classes_or_names",this.habla_container.className=this.__get_browser_class()+" "+this.__get_mobile_class()+" "+("BackCompat"==document.compatMode?"olrk-quirks":"olrk-noquirks");var n=G.util.find_or_create_div("hbl_operator_state_div",this.habla_container);n.className="olrk-unknown",olark("api.chat.onOperatorsAvailable",function(){n.className="olrk-available"}),olark("api.chat.onOperatorsAway",function(){n.className="olrk-away"});var i=G.util.find_or_create_div("hbl_region",n);i.className=this.config.vars.right_to_left?"olrk-rtl":"olrk-normal",this.window_state_div=G.util.find_or_create_div("habla_window_state_div",i),this.window_state_div.className=this.config.vars.show_end_popout?"olrk-state-popout":" olrk-state-compressed",this.habla_window_div=G.util.find_or_create_div(this.divid,this.window_state_div),t||G.util.hide_div(this.habla_window_div);var o=this.config.vars.corner_position&&this.config.vars.corner_position.match(/B/);o&&(this.habla_compressed_div=G.util.find_or_create_div("habla_compressed_div",this.habla_window_div)),this.habla_panel_div=G.util.find_or_create_div("habla_panel_div",this.habla_window_div),this.habla_both_div=G.util.find_or_create_div("habla_both_div",this.habla_panel_div),G.util.hide_div(this.habla_panel_div),this.habla_topbar_div=G.util.find_or_create_div("habla_topbar_div",this.habla_both_div),this.config.vars.add_tab_closure_span&&(this.olrk_tab_closure_span=G.util.find_or_create_el("olrk_tab_closure_span","span"),this.habla_both_div.appendChild(this.olrk_tab_closure_span)),this.habla_expanded_div=G.util.find_or_create_div("habla_expanded_div",this.habla_panel_div),o||(this.habla_compressed_div=G.util.find_or_create_div("habla_compressed_div",this.habla_window_div)),this.config.vars.left_align_widget&&(this.habla_compressed_div.className="olrk-left-align"),this.habla_closed_div=G.util.find_or_create_div("habla_closed_div",this.habla_window_div),e||this.hide(),this.habla_oplink_a=G.util.find_or_create_el("habla_oplink_a","a"),this.config.vars.append_oplink_before_buttons&&this.habla_topbar_div.appendChild(this.habla_oplink_a),this.config.vars.show_end_popout?(this.habla_end_popout_a=G.util.find_or_create_el("habla_end_popout_a","a"),this.habla_topbar_div.appendChild(this.habla_end_popout_a)):this.config.vars.show_popout&&(this.habla_popout_a=G.util.find_or_create_el("habla_popout_a","a"),this.habla_topbar_div.appendChild(this.habla_popout_a)),this.config.vars.enable_buttons&&(this.config.vars.hide_min_max_buttons||(this.habla_closebutton_a=G.util.find_or_create_el("habla_closebutton_a","a"),this.config.vars.close_hides_window&&this.habla_topbar_div.appendChild(this.habla_closebutton_a),this.habla_sizebutton_a=G.util.find_or_create_el("habla_sizebutton_a","a"),this.habla_topbar_div.appendChild(this.habla_sizebutton_a))),this.config.vars.append_oplink_before_buttons||this.habla_topbar_div.appendChild(this.habla_oplink_a);var a=function(e){var t=document.createElement("div");return t.className="hbl_txt_wrapper",t.appendChild(e),t};this.habla_middle_div=G.util.find_or_create_div("habla_middle_div",this.habla_expanded_div);var r=G.util.find_or_create_div("habla_middle_wrapper_div",this.habla_middle_div);this.habla_conversation_div=G.util.find_or_create_div("habla_conversation_div",r),this.habla_offline_message_sent_div=G.util.find_or_create_div("habla_offline_message_sent_div",r),this.habla_offline_message_sent_div.style.display="none",this.habla_offline_message_span=G.util.find_or_create_el("habla_offline_message_span","span"),this.habla_offline_message_div=G.util.find_or_create_div("habla_offline_message_div",r),this.habla_offline_message_div.style.display="none",this.habla_name_input=G.util.find_or_create_el("habla_name_input","textarea"),this.habla_offline_phone_input=G.util.find_or_create_el("habla_offline_phone_input","textarea"),this.habla_offline_email_input=G.util.find_or_create_el("habla_offline_email_input","textarea"),this.habla_offline_body_input=G.util.find_or_create_el("habla_offline_body_input","textarea"),this.habla_offline_clear_div=G.util.find_or_create_el("habla_offline_clear_div","div"),this.habla_offline_submit_input=G.util.find_or_create_el("habla_offline_submit_input","input");try{this.habla_offline_submit_input.setAttribute("type","submit")}catch(s){}this.habla_offline_error_span=G.util.find_or_create_el("habla_offline_error_span","span"),this.habla_offline_message_div.appendChild(this.habla_offline_message_span),this.habla_offline_message_div.appendChild(a(this.habla_name_input)),this.habla_offline_message_div.appendChild(a(this.habla_offline_email_input)),G.config.vars.require_offline_phone>0&&this.habla_offline_message_div.appendChild(a(this.habla_offline_phone_input)),this.habla_offline_message_div.appendChild(a(this.habla_offline_body_input)),G.config.vars.disable_extra_br||this.habla_offline_message_div.appendChild(G.util.find_or_create_el("habla_br","br")),this.habla_offline_message_div.appendChild(this.habla_offline_error_span),this.habla_offline_message_div.appendChild(this.habla_offline_submit_input),this.habla_offline_message_div.appendChild(this.habla_offline_clear_div),this.habla_pre_chat_span=G.util.find_or_create_el("habla_pre_chat_span","span"),this.habla_pre_chat_div=G.util.find_or_create_div("habla_pre_chat_div",r),this.habla_pre_chat_div.style.display="none",this.habla_pre_chat_name_input=G.util.find_or_create_el("habla_pre_chat_name_input","textarea"),this.habla_pre_chat_clear_div=G.util.find_or_create_el("habla_pre_chat_clear_div","div"),this.habla_pre_chat_email_input=G.util.find_or_create_el("habla_pre_chat_email_input","textarea"),this.habla_pre_chat_phone_input=G.util.find_or_create_el("habla_pre_chat_phone_input","textarea"),this.habla_pre_chat_submit_input=G.util.find_or_create_el("habla_pre_chat_submit_input","input");try{this.habla_pre_chat_submit_input.setAttribute("type","submit")}catch(s){}if(this.habla_pre_chat_error_span=G.util.find_or_create_el("habla_pre_chat_error_span","span"),this.habla_pre_chat_div.appendChild(this.habla_pre_chat_span),this.habla_pre_chat_div.appendChild(a(this.habla_pre_chat_name_input)),this.habla_pre_chat_div.appendChild(a(this.habla_pre_chat_email_input)),this.habla_pre_chat_div.appendChild(a(this.habla_pre_chat_phone_input)),G.config.vars.disable_extra_br||this.habla_pre_chat_div.appendChild(G.util.find_or_create_el("habla_br_2","br")),this.habla_pre_chat_div.appendChild(this.habla_pre_chat_error_span),this.habla_pre_chat_div.appendChild(this.habla_pre_chat_submit_input),this.habla_pre_chat_div.appendChild(this.habla_pre_chat_clear_div),this.habla_chatform_form=G.util.find_or_create_el("habla_chatform_form","form"),this.habla_chatform_form.setAttribute("action","#"),this.habla_chatform_form.setAttribute("method","GET"),this.habla_chatform_form.setAttribute("autocomplete","off"),this.habla_input_div=G.util.find_or_create_el("habla_input_div","div"),this.habla_wcsend_input=G.util.find_or_create_el("habla_wcsend_input","textarea"),this.habla_wcsend_input.setAttribute("size",this.config.vars.input_box_size),this.habla_input_div.appendChild(a(this.habla_wcsend_input)),W.needsSubmitButton()){this.habla_submit_button=G.util.find_or_create_el("habla_submit_button","input");try{this.habla_submit_button.setAttribute("type","button")}catch(s){}this.habla_input_div.appendChild(this.habla_submit_button)}this.habla_chatform_form.appendChild(this.habla_input_div),this.habla_middle_div.appendChild(this.habla_chatform_form)},this.set_events=function(e,t){function n(t,n,i){return function(o){var a;return o||(o=window.event),o.target?a=o.target:o.srcElement&&(a=o.srcElement),3==a.nodeType&&(a=a.parentNode),a==e&&(habla_window.eventmgr.handle(t+"_"+n,{target:a,event:o}),i&&(o.cancelBubble=!0,o.stopPropagation))?(o.stopPropagation(),!1):void 0}}"undefined"!=typeof e&&(e.onblur=n(t,"onblur"),e.onfocus=n(t,"onfocus"),e.onclick=n(t,"onclick",!0),e.onmouseover=n(t,"onmouseover"),e.onmouseout=n(t,"onmouseout"))},this.set_dom_event_handlers=function(){this.habla_submit_button&&(this.habla_submit_button.onclick=function(){habla_window.eventmgr.handle("window_form_submit",{event:void 0})}),this.set_events(this.habla_wcsend_input,"habla_wcsend_input",!0),this.set_events(this.habla_name_input,"habla_name_input"),this.set_events(this.habla_offline_email_input,"habla_offline_email_input"),this.set_events(this.habla_offline_phone_input,"habla_offline_phone_input"),this.set_events(this.habla_offline_body_input,"habla_offline_body_input"),this.set_events(this.habla_offline_submit_input,"habla_offline_submit_input"),this.set_events(this.habla_pre_chat_email_input,"habla_pre_chat_email_input"),this.set_events(this.habla_pre_chat_phone_input,"habla_pre_chat_phone_input"),this.set_events(this.habla_pre_chat_name_input,"habla_pre_chat_name_input"),this.set_events(this.habla_pre_chat_submit_input,"habla_pre_chat_submit_input"),this.habla_chatform_form.onfocus=function(){habla_window.eventmgr.handle("habla_chatform_form_onfocus")},this.habla_chatform_form.onsubmit=function(e){return habla_window.eventmgr.handle("window_form_submit",{event:e}),!1},this.habla_pre_chat_phone_input.onkeypress=function(e){e||(e=window.event);var t=void 0;return window.event?(e=window.event,t=e.keyCode):e.which&&(t=e.which),13==t||10==t?(habla_window.eventmgr.handle("habla_pre_chat_submit_input_onclick"),!1):void 0},this.habla_pre_chat_email_input.onkeypress=function(e){e||(e=window.event);var t=void 0;return window.event?(e=window.event,t=e.keyCode):e.which&&(t=e.which),13==t||10==t?(habla_window.eventmgr.handle("habla_pre_chat_submit_input_onclick"),!1):void 0},this.habla_pre_chat_name_input.onkeypress=function(e){e||(e=window.event);var t=void 0;return window.event?(e=window.event,t=e.keyCode):e.which&&(t=e.which),13==t||10==t?(habla_window.eventmgr.handle("habla_pre_chat_submit_input_onclick"),!1):void 0},this.habla_wcsend_input.onkeydown=function(e){if(e||(e=window.event),function(t){function n(e){olark.__legacy_shim.disableComposing||G.client.chatting&&G.client.sendcommand("send_compose_state",e)}function i(){t.visitorHasStartedTyping||(t.visitorHasStartedTyping=!0,n(l.COMPOSING))}function o(){clearTimeout(t.visitorHasPausedTyping),t.visitorHasPausedTyping=setTimeout(function(){a(),n(l.PAUSED)},_)}function a(){clearTimeout(t.visitorHasPausedTyping),n(l.ACTIVE),t.visitorHasStartedTyping=!1}function r(){a()}function s(){""==habla_window.theme.habla_wcsend_input.value?a():(i(),o())}var l={ACTIVE:"active",INACTIVE:"inactive",COMPOSING:"composing",PAUSED:"paused"},_=3e3;switch(t.visitorHasStartedTyping=t.visitorHasStartedTyping||!1,t.visitorHasPausedTyping=t.visitorHasPausedTyping||-1,e.keyCode){case 10:case 13:r();break;default:s()}}(this),!habla_window.theme.habla_wcsend_input.has_typed)return 13!=e.keyCode&&10!=e.keyCode?habla_window.setInputBox(habla_window.theme.habla_wcsend_input,String.fromCharCode(e.keyCode),"highlight"):habla_window.setInputBox(habla_window.theme.habla_wcsend_input,"","highlight"),habla_window.theme.habla_wcsend_input.has_typed=!0,!1;if(function(){function e(e,n){function o(){i=!1}if(i)return!1;var a=n.parentNode||document.body||document.documentElement;i=!0,setTimeout(o,600),"undefined"==typeof t&&(t=document.createElement("olark"),t.style.display="block",t.style.visibility="hidden",t.style.position="absolute",a.appendChild(t));var r=e.replace(/(\<|\>)/g,"^");t.innerHTML=r;var s=parseInt(t.offsetWidth)>=parseInt(n.offsetWidth);return a.removeChild(t),s}var t,n,i=!1;habla_window.config.vars.disable_expand_text_input||habla_window.expanded_textbox||!e(habla_window.theme.getMessageInputFieldValue(),habla_window.theme.getMessageInputField())||(habla_window.expanded_textbox=!0,habla_window.setInputHeight(habla_window.config.vars.resize_input_height),n=habla_window.theme.habla_wcsend_input.parentNode,n.className=n.className.replace("hbl_long_text_entered","")+" hbl_long_text_entered"),!habla_window.config.vars.disable_expand_text_input&&habla_window.expanded_textbox&&habla_window.theme.getMessageInputFieldValue().length<habla_window.config.vars.resize_length&&(habla_window.expanded_textbox=!1,habla_window.setInputHeight(habla_window.config.vars.input_height),n=habla_window.theme.habla_wcsend_input.parentNode,n.className=n.className.replace("hbl_long_text_entered","")+" hbl_long_text_entered")}(),13==e.keyCode||10==e.keyCode){if(""==habla_window.theme.getMessageInputFieldValue().replace(/^\s*|\s*$/g,""))return;return habla_window.expanded_textbox=!1,habla_window.setInputHeight(habla_window.config.vars.input_height),habla_window.eventmgr.handle("window_submit",{event:e}),!1}return!0},this.set_events(this.habla_oplink_a,"habla_oplink_a"),this.config.vars.show_end_popout?this.set_events(this.habla_end_popout_a,"habla_end_popout_a"):this.config.vars.show_popout&&this.set_events(this.habla_popout_a,"habla_popout_a"),this.config.vars.enable_buttons?(this.habla_topbar_div.onclick=function(e){return habla_window.eventmgr.handle("window_topbar_clicked"),e||(e=window.event),e.cancelBubble=!0,e.stopPropagation&&e.stopPropagation(),!1},this.config.vars.hide_min_max_buttons||(this.set_events(this.habla_closebutton_a,"habla_closebutton_a"),this.set_events(this.habla_sizebutton_a,"habla_sizebutton_a"))):this.habla_oplink_a.onclick=function(){return!1}},this.styles=[],this.set_css_style=function(e){if(e){e=e.replace("static.olark.com",R);var t=/^\s*http/i.test(e);if(t||(e=h.hbl_ext+"://"+e),e+="?"+h.hbl_ext,this.style_div){var n=G.util.find_or_create_el("habla_style_div_alternative","link");n.setAttribute("type","text/css"),n.setAttribute("rel","alternative stylesheet"),G.util.get_head().appendChild(n),n.setAttribute("href",e);var i=document.getElementById("habla_style_div"),o=document.getElementById("habla_style_div_alternative");i.setAttribute("rel","alternative stylesheet"),o.setAttribute("rel","stylesheet"),i.id="habla_style_div_alternative",o.id="habla_style_div"}else this.style_div=G.util.find_or_create_el("habla_style_div","link"),this.style_div.setAttribute("type","text/css"),this.style_div.setAttribute("rel","stylesheet"),G.util.get_head().appendChild(this.style_div),this.style_div.setAttribute("href",e)}},this.load_styles=function(){var e=this.config.vars.legacy_css_for_linkfollow,t=this.config.vars.is_using_beta_theme||!1;if(U&&e)this.set_css_style(e);else if(t)this.set_css_style(t);else if(!this.config.vars.disableJSStyles||this.config.vars.force_olark_css){var n=R+"/themes/defaults/base.css?"+j,i=R+"/themes/defaults/base.ie.css?"+j,o=W.shouldUsePositionAbsolute(),a=W.isCompatMode(),r=R+"/themes/azul_popout/preview_theme.css?"+j,s=void 0;s=$?this.config.vars.popout_css_url?this.config.vars.popout_css_url:r:this.config.vars.inline_css_url?o?a&&this.config.vars.inline_css_url_quirks?this.config.vars.inline_css_url_quirks:this.config.vars.inline_css_url_ie?this.config.vars.inline_css_url_ie:this.config.vars.inline_css_url:a&&this.config.vars.inline_css_url_quirks?this.config.vars.inline_css_url_quirks:this.config.vars.inline_css_url:o?i:n,this.set_css_style(s)}},this.render_styles=function(){this.config.vars.require_name||(this.habla_pre_chat_name_input.style.display="none",this.habla_pre_chat_name_input.parentNode.style.display="none"),this.config.vars.require_phone||(this.habla_pre_chat_phone_input.style.display="none",this.habla_pre_chat_phone_input.parentNode.style.display="none"),this.config.vars.require_email||(this.habla_pre_chat_email_input.style.display="none",this.habla_pre_chat_email_input.parentNode.style.display="none"),this.config.render_all_styles(this)},this.setInputBox=function(e,t,n,i){e.value=t,this.setInputBoxStyle(e,n,i)},this.setInputBoxStyle=function(e,t,n){n?this.config.set_element_classes(e,"habla_wcsend_input_post"):this.config.set_element_classes(e,"habla_wcsend_input_pre"),"normal"==t?this.config.set_element_classes(e,"habla_wcsend_input"):"highlight"==t&&this.config.set_element_classes(e,"habla_wcsend_input_highlighted")},this.set_default_text=function(){this.set_default_text_event(this.habla_name_input,"habla_name_input",this.config.vars.habla_name_input_text),this.set_default_text_event(this.habla_offline_email_input,"habla_offline_email_input",this.config.vars.habla_offline_email_text),this.set_default_text_event(this.habla_offline_phone_input,"habla_offline_phone_input",this.config.vars.habla_offline_phone_text),this.set_default_text_event(this.habla_offline_body_input,"habla_offline_body_input",this.config.vars.habla_offline_body_text),this.set_default_text_event(this.habla_pre_chat_name_input,"habla_pre_chat_name_input",this.config.vars.habla_name_input_text),this.set_default_text_event(this.habla_pre_chat_email_input,"habla_pre_chat_email_input",this.config.vars.habla_offline_email_text),this.set_default_text_event(this.habla_pre_chat_phone_input,"habla_pre_chat_phone_input",this.config.vars.habla_offline_phone_text),this.set_default_text_event(this.habla_wcsend_input,"habla_wcsend_input",this.config.vars.textbox_message||this.config.vars.say_text),this.habla_offline_submit_input.value=this.config.vars.habla_offline_submit_value,this.set_events(this.habla_wcsend_input,"habla_wcsend_input"),this.set_events(this.habla_offline_email_input,"habla_offline_email_input"),this.set_events(this.habla_offline_phone_input,"habla_offline_phone_input"),this.set_events(this.habla_offline_body_input,"habla_offline_body_input"),this.set_events(this.habla_offline_submit_input,"habla_offline_submit_input"),this.habla_offline_message_sent_div.innerHTML=this.config.vars.habla_offline_sent_text,this.habla_closebutton_a&&(this.habla_closebutton_a.innerHTML=this.config.vars.habla_closebutton_text),this.habla_sizebutton_a&&(this.habla_sizebutton_a.innerHTML=this.config.vars.habla_sizebutton_text_compressed),this.habla_popout_a&&(this.habla_popout_a.innerHTML=this.config.vars.habla_popout_text),this.habla_end_popout_a&&(this.habla_end_popout_a.innerHTML=this.config.vars.habla_end_popout_text),this.habla_submit_button&&(this.habla_submit_button.value=this.config.vars.send_text),this.habla_pre_chat_submit_input&&(this.habla_pre_chat_submit_input.value=this.config.vars.pre_chat_submit),this.habla_pre_chat_span.innerHTML=this.config.vars.pre_chat_message,this.setHeader(this.config.vars.check_for_status),1!=window.olark.__legacy_shim.has_messages_in_history&&this.setBody(this.config.vars.welcome_msg)},this.set_default_text_event=function(e,t,n){var i="placeholder"in e;if(i){this.setInputBox(e,""),e.placeholder=n,e.has_typed=!1,G.eventmgr.register(t+"_onblur",function(e){e.target.has_typed=""==e.target.value?!1:!0});var o=function(e){e.target.has_typed=!0};G.eventmgr.register(t+"_onfocus",o),G.eventmgr.register(t+"_onclick",o)}else this.setInputBox(e,n),e.default_text=n,e.has_typed=!1,G.eventmgr.register(t+"_onblur",function(e){e.window.theme.setInputBoxStyle(e.target,"normal"),""==e.target.value&&(e.target.value=e.target.default_text,e.target.has_typed=!1)},0),G.eventmgr.register(t+"_onclick",function(e){e.target.has_typed||(e.target.has_typed=!0,e.window.setInputBox(e.target,"","highlight")),e.window.theme.setInputBoxStyle(e.target,"highlight")},0),G.eventmgr.register(t+"_onfocus",function(e){e.target.has_typed||(e.target.has_typed=!0,e.window.setInputBox(e.target,"","highlight")),e.window.theme.setInputBoxStyle(e.target,"highlight")},0)},this.set_rollover_event=function(e,t,n,i){e&&(e.on_class=i,e.off_class=n,G.eventmgr.register(t+"_onmouseover",function(e){e.window.config.set_element_classes(e.target,e.target.on_class)},0),G.eventmgr.register(t+"_onmouseout",function(e){e.window.config.set_element_classes(e.target,e.target.off_class)},0),G.eventmgr.register(t+"_onclick",function(e){e.window.config.set_element_classes(e.target,e.target.off_class)},0))},this.register_handlers=function(){this.set_rollover_event(this.habla_popout_a,"habla_popout_a","habla_button_normal","habla_button_hover"),this.set_rollover_event(this.habla_end_popout_a,"habla_end_popout_a","habla_button_normal","habla_button_hover"),this.set_rollover_event(this.habla_sizebutton_a,"habla_sizebutton_a","habla_button_normal","habla_button_hover"),this.set_rollover_event(this.habla_closebutton_a,"habla_closebutton_a","habla_button_normal","habla_button_hover"),this.set_rollover_event(this.habla_oplink_a,"habla_oplink_a","habla_oplink_a","habla_oplink_hover"),G.eventmgr.register("habla_chatform_form_onfocus",function(){habla_window.eventmgr.handle("window_focus")},0),G.eventmgr.register("habla_popout_a_onclick",function(e){e.window.popout()},0),G.eventmgr.register("habla_end_popout_a_onclick",function(e){e.window.end_popout(),setTimeout(function(){window.close()},2)},0),G.eventmgr.register("habla_wcsend_input_onclick",function(e){e.window.eventmgr.handle("window_focus")},0),G.eventmgr.register("habla_pre_chat_submit_input_onclick",function(e){var t=e.window.config,n=e.window.theme.habla_pre_chat_email_input,i=e.window.theme.habla_pre_chat_name_input,o=e.window.theme.habla_pre_chat_phone_input,a=n.value?G.util.strip_whitespace(n.value):void 0,r=i.value?G.util.strip_whitespace(i.value):void 0,s=o.value?G.util.strip_whitespace(o.value):void 0,l=i.has_typed?!0:!1,_=o.has_typed&&G.util.is_valid_phone(s)?!0:!1,c=n.has_typed&&G.util.is_valid_email(a)?!0:!1;if(!c&&l&&G.util.is_valid_email(r)){var u=r;r=a,a=u,c=!0,l=n.has_typed?!0:!1}(t.vars.require_name<=1||l)&&(t.vars.require_phone<=1||_)&&(t.vars.require_email<=1||c)?(e.window.theme.habla_pre_chat_error_span.innerHTML="",window.olark.__legacy_shim.send_prechat_info({name:r,email:G.util.is_valid_email(a)?a:null,phone:G.util.is_valid_phone(s)?s:null}),e.window.theme.pre_chat_sent=!0,e.window.setShowPreChat(!1)):e.window.theme.habla_pre_chat_error_span.innerHTML=e.window.config.vars.pre_chat_error_text},0),G.eventmgr.register("habla_offline_submit_input_onclick",function(e){var t=e.window.theme.habla_offline_body_input,n=e.window.theme.habla_offline_email_input,i=e.window.theme.habla_offline_phone_input,o=e.window.theme.habla_name_input,a=e.window.theme.config.vars.require_offline_phone;if(e.window.theme.message_sent)e.window.theme.setOfflineWindow(e.window.theme.config.vars.habla_offline_sent_text||" ");else{var r=G.util.strip_whitespace(n.value);t.has_typed&&n.has_typed&&G.util.is_valid_email(r)&&(1>=a||G.util.is_valid_phone(i.value))?(e.window.theme.message_sent=!0,e.window.theme.habla_offline_error_span.innerHTML=e.window.config.vars.sending_text,olark("api.visitor.updateEmailAddress",r),olark("api.visitor.updateFullName",o.value),olark("api.visitor.updatePhoneNumber",i.value),G.client.sendofflinemessage(t.value,{email:r,name:o.value,phone:i.value,location:olark._.document.location,referrer:olark._.document.referrer}),e.window.eventmgr.handle("offlineMessageToOperator",{body:t.value,nickname:o.value}),e.window.theme.setOfflineWindow(e.window.theme.config.vars.habla_offline_sent_text||" ")):e.window.theme.habla_offline_error_span.innerHTML=e.window.config.vars.email_body_error_text}},0),G.eventmgr.register("habla_wcsend_input_onmouseover",function(e){e.window.eventmgr.handle("window_focus")},0),G.eventmgr.register("habla_wcsend_input_onfocus",function(){G.client.pollingmanager.reset()},0),G.eventmgr.register("habla_window_changed",function(e){"expand"===e.type&&(G.client.pollingmanager.reset(),G.client.pollingmanager.startNextPollNow())})},this.remove=function(){this.appended&&G.util.remove_element(this.divid)},this.setShowPreChat=function(e){window.olark&&window.olark.__legacy_shim&&window.olark.__legacy_shim.ignore_prechat_status||this.showOnlyThisDiv(e?this.habla_pre_chat_div:this.habla_conversation_div)},this.showOnlyThisDiv=function(e){var t=this.habla_conversation_div,n=this.habla_offline_message_div,i=this.habla_offline_message_sent_div,o=this.habla_pre_chat_div,a=this.habla_chatform_form,r=this.habla_wcsend_input;if(e==t){t.style.display="block",n.style.display="none",i.style.display="none",o.style.display="none";var s="notavailable"!=habla_window.get_operator_state();s&&(a.style.display="block",r.style.display="block",this.pre_chat_sent&&this.focus_on_the_input_box())}else e==n?(t.style.display="none",n.style.display="block",i.style.display="none",o.style.display="none",a.style.display="none",r.style.display="none"):e==i?(t.style.display="none",n.style.display="none",i.style.display="block",o.style.display="none",a.style.display="none",r.style.display="none"):e==o&&(t.style.display="none",n.style.display="none",i.style.display="none",o.style.display="block",a.style.display="none",r.style.display="none");olark._.needsFirstTimeOperatorLogin?(this.habla_name_input.style.display="none",this.habla_offline_email_input.style.display="none",this.habla_offline_phone_input.style.display="none",this.habla_offline_body_input.style.display="none",this.habla_offline_submit_input.style.display="none"):(this.habla_name_input.style.display="block",this.habla_offline_email_input.style.display="block",this.habla_offline_phone_input.style.display="block",this.habla_offline_body_input.style.display="block",this.habla_offline_submit_input.style.display="block")},this.setOfflineWindow=function(e){if(!(window.olark&&window.olark.__legacy_shim&&window.olark.__legacy_shim.ignore_prechat_status)){var t=this.config.vars.show_pre_chat&&B.isEnabled({hbl:G})&&1!=this.config.vars.disable_offline_messaging_fallback&&"notavailable"==habla_window.get_operator_state();e||t?(this.habla_offline_message_span.innerHTML=e||this.config.vars.offline_message,this.message_sent?(this.showOnlyThisDiv(this.habla_offline_message_sent_div),this.offline_window=!1):(this.offline_window=!0,this.showOnlyThisDiv(this.habla_offline_message_div))):(this.offline_window=!1,this.showOnlyThisDiv(this.habla_conversation_div))}},this.scroll_conversation_history_to_most_recent=function(){var e=this;setTimeout(function(){e.habla_conversation_div.scrollTop=e.habla_conversation_div.scrollHeight},10)},this.setBody=function(e){G.client.buffer.length&&G.client.is_conversation()||(this.habla_conversation_div.innerHTML="",this.config.render_class(this.habla_conversation_div,"habla_conversation_message_off","habla_conversation_message_on"),""!=e&&(e=G.util.as_dom(e),this.config.render_class(this.habla_conversation_div,"habla_conversation_message_on","habla_conversation_message_off"),this.habla_conversation_div.appendChild(e),e.id="hbl_body_message"),this.scroll_conversation_history_to_most_recent())},this.disableMessageInput=function(e){this.habla_wcsend_input.disabled=!0,this.habla_wcsend_input.value=e||""},this.getBody=function(){return this.habla_conversation_div.innerHTML};var e={},t=null;this.appendNiceMessage=function(n,i,o,a){if(void 0!=i&&void 0!=n){if(a||(i=this.display_pipeline.run(i)),i){var r="";r=G.util.getCommonTextFormatter().formatAsHtml(i);var s=G.client.op_nickname_map[n],l=null;
G.config.vars.operators&&s&&G.config.vars.operators[s.toString()]&&(l=G.config.vars.operators[s.toString()].avatar_url),"https:"===document.location.protocol&&"string"==typeof l&&(l=l.replace("http://","https://"));var _=document.createElement("p");if(l&&!e[n]){e[n]=!0;var c=document.createElement("img");c.className="olrk_avatar",c.src=l,_.appendChild(c)}this.config.set_element_classes(_,"habla_conversation_p_item"),null!=t&&t!=n&&(_.className=_.className+" olrk_new_sender"),t=n;var u=document.createElement("span"),h=document.createElement("span");if(n===this.config.vars.myname){this.config.set_element_classes(u,"habla_conversation_person1"),this.config.set_element_classes(h,"habla_conversation_text_span");var d=this.config.vars.local_user_display_name;"&rarr;"===d||"&larr;"===d?u.innerHTML=d:G.util.set_inner_text(u,d)}else if(/^INTERNAL_NOTIFICATION/.test(n)){this.config.set_element_classes(u,"habla_conversation_notification_nickname"),this.config.set_element_classes(h,"habla_conversation_notification_text_span"),G.util.set_inner_text(u,"");var p=n.split("-"),f=p.slice(2).join("-");p=p.slice(0,2),p.push(f),3===p.length&&setTimeout(function(){olark.__core.trigger_event({namespace:"chat",type:"interfaceElementReady",extensionName:p[1],key:p[2],dom:h})},0)}else{this.config.set_element_classes(u,"habla_conversation_person2"),this.config.set_element_classes(h,"habla_conversation_text_span");var g=this.config.vars.local_name_override?this.config.vars.local_name_override:n;g&&!/^\s*$/.test(g)?G.util.set_inner_text(u,g+": "):G.util.set_inner_text(u,g)}h.innerHTML=r,_.appendChild(u),_.appendChild(h),this.appendMessage(_,o)}window.habla_window.theme.scroll_conversation_history_to_most_recent()}},this.appendMessage=function(e,t){-1==this.last_msg&&t&&this.setBody(""),e=G.util.as_dom(e),this.last_msg+=1,e.setAttribute("id","habla_msg_"+this.last_msg),this.habla_conversation_div.appendChild(e),this.scroll_conversation_history_to_most_recent()},this.setHeader=function(e){this.habla_oplink_a.innerHTML=e},this.getHeader=function(){return this.habla_oplink_a.innerHTML},this.hide=function(){this.visible=!1,this.habla_conversation_div&&(this.habla_conversation_div.style.overflow="hidden"),G.util.hide_div(this.habla_window_div),G.util.hide_div(this.habla_panel_div),G.util.hide_div(this.habla_both_div),G.util.hide_div(this.habla_closed_div),G.util.hide_div(this.habla_expanded_div),G.util.hide_div(this.habla_compressed_div)},this.focus_on_the_input_box=function(){var e=this,t=document.activeElement&&document.activeElement.tagName?document.activeElement.tagName:null;t&&/^(input|textarea|select|option|button|optgroup|form)$/i.test(t)||e.config.vars.disable_input_focusing||window.olark&&window.olark.__legacy_shim&&window.olark.__legacy_shim.disable_input_focusing||e.config.vars.is_inline||e.config.vars.disableFocus||!e.habla_wcsend_input||"none"==e.habla_chatform_form.style.display||setTimeout(function(){if("none"!=e.habla_chatform_form.style.display)try{e.habla_wcsend_input.focus()}catch(t){}},20)},this.expand=function(){this.__set_css_window_state("expanded"),this.habla_sizebutton_a&&this.config.vars.habla_sizebutton_text_expanded&&(this.habla_sizebutton_a.innerHTML=this.config.vars.habla_sizebutton_text_expanded),this.show(),this.focus_on_the_input_box()},this.compress=function(){this.__set_css_window_state("compressed"),this.habla_sizebutton_a&&this.config.vars.habla_sizebutton_text_compressed&&(this.habla_sizebutton_a.innerHTML=this.config.vars.habla_sizebutton_text_compressed),this.show()},this.show=function(){this.ready&&(this.visible=!0,this.config.vars.disableJSStyles&&G.util.show_div(this.habla_window_div),"closed"==this.state?(G.util.hide_div(this.habla_expanded_div),G.util.hide_div(this.habla_panel_div),G.util.hide_div(this.habla_compressed_div),this.habla_conversation_div.style.overflow="hidden",G.util.show_div(this.habla_closed_div)):"expanded"==this.state?(G.util.hide_div(this.habla_compressed_div),G.util.hide_div(this.habla_closed_div),G.util.show_div(this.habla_panel_div),G.util.show_div(this.habla_expanded_div),G.util.show_div(this.habla_both_div),this.habla_conversation_div.style.overflow="auto",this.scroll_conversation_history_to_most_recent(),this.habla_sizebutton_a&&(this.habla_sizebutton_a.innerHTML=this.config.vars.habla_sizebutton_text_expanded),this.focus_on_the_input_box(),this.normal()):"compressed"==this.state&&(G.util.hide_div(this.habla_expanded_div),G.util.hide_div(this.habla_closed_div),G.util.show_div(this.habla_panel_div),G.util.show_div(this.habla_both_div),G.util.show_div(this.habla_compressed_div),this.habla_conversation_div.style.overflow="hidden",this.config.set_element_classes(this.habla_topbar_div,"habla_topbar_div_compressed"),this.habla_sizebutton_div&&(this.habla_sizebutton_div.innerHTML=this.config.vars.habla_sizebutton_text_compressed)))},this.close=function(){this.__set_css_window_state("closed"),this.show()},this.__set_css_window_state=function(e){this.state;this.state=e,this.window_state_div.className=(this.config.vars.show_end_popout?"olrk-state-popout":"")+"olrk-state-"+e},this.__get_browser_class=function(){return"habla-browser-"+W.getBrowserName().toLowerCase()},this.__get_mobile_class=function(){return navigator.userAgent.match(/Android/i)&&navigator.userAgent.match(/Mobile/i)||navigator.userAgent.match(/webOS/i)||navigator.userAgent.match(/iPhone/i)||navigator.userAgent.match(/iPod/i)?"habla-mobile":navigator.userAgent.match(/iPad/)?"habla-ipad":"habla-desktop"},this.setWidth=function(e){if(!this.config.vars.disable_width){var t=e;this.habla_panel_div.style.width=e+"px",t=W.isCompatMode()||W.getBrowser().msie&&W.isCompatMode()?e-this.config.vars.input_width_offset_compat+"px":W.getBrowser().msie?e-this.config.vars.input_width_offset_ie+"px":e-this.config.vars.input_width_offset_normal+"px",this.habla_wcsend_input.style.width=t,this.habla_name_input.style.width=t,this.habla_offline_body_input.style.width=t,this.habla_offline_email_input.style.width=t,this.habla_offline_phone_input.style.width=t,this.habla_pre_chat_name_input.style.width=t,this.habla_pre_chat_email_input.style.width=t,this.habla_pre_chat_phone_input.style.width=t}},this.setInputHeight=function(e){G.config.vars.disable_height||(e=e>18?e:18,W.isCompatMode()&&(e=e>24?e:24),"undefined"==typeof this.originalHeight&&(this.originalHeight=e,this.habla_wcsend_input.style.lineHeight=e+"px"),this.habla_wcsend_input.style.height=e+"px")},this.setFormInputHeight=function(e){G.config.vars.disable_height||(e=e>18?e:18,W.isCompatMode()&&(e=e>24?e:24),e+="px",this.habla_name_input.style.height=e,this.habla_offline_email_input.style.height=e,this.habla_offline_phone_input.style.height=e,this.habla_pre_chat_name_input.style.height=e,this.habla_pre_chat_name_input.style.lineHeight=e,this.habla_pre_chat_email_input.style.height=e,this.habla_pre_chat_email_input.style.lineHeight=e,this.habla_pre_chat_phone_input.style.height=e,this.habla_pre_chat_phone_input.style.lineHeight=e)},this.render_palette=function(){var e=this.config.palette;this.config.vars.limited_palette&&(e=this.config.vars.limited_palette);for(var t in e)if(e.hasOwnProperty(t)&&"string"==typeof this.config.palette[t]){var n=G.util.getElementsByClass(this.habla_window_div,"hbl_pal_"+t);for(var i in n)n.hasOwnProperty(i)&&n[i]&&n[i].style&&(t.match("_fg")?n[i].style.color=this.config.palette[t]:t.match("_bg")?n[i].style.backgroundColor=this.config.palette[t]:t.match("_border")&&(n[i].style.borderColor=this.config.palette[t]))}},this.getX=function(){return this.habla_window_div.style.left.match(/\d\d*/)},this.getY=function(){return this.habla_window_div.style.top.match(/\d\d*/)},this.setXY=function(e,t){this.habla_window_div.style.top=t,this.habla_window_div.style.left=e},this.setHeight=function(e){function t(e,t){e&&(e.style.height=t+"px")}G.config.vars.disable_height||(e=parseInt(e),t(this.habla_conversation_div,e),t(this.habla_pre_chat_div,e),t(this.habla_offline_body_input,e-85>0?e-85:0))},this.setMargins=function(e,t,n,i){this.config.vars.disable_javascript_position||(this.habla_window_div.style.marginTop=t+"px",this.habla_window_div.style.marginLeft=e+"px",this.habla_window_div.style.marginRight=n+"px",this.habla_window_div.style.marginBottom=i+"px")},this.setInline=function(e){if(e){var t=this.habla_window_div.style.display;this.habla_window_div.setAttribute("style",""),this.config.style_classes_map.habla_window_div=["habla_window_div_position_inline","habla_window_div_base","hbl_pal_main_width"],this.habla_window_div.style.display=t,this.config.render_element_classes(this,"habla_window_div")}else this.setPosition(this.config.vars.corner_position)},this.__getAdjustedPosition=function(e){return e=e.toUpperCase(),this.config.vars.theme_requires_position&&(this.config.vars.theme_requires_position.match(/B/)?e=e.replace("T","B")+"B":this.config.vars.theme_requires_position.match(/T/)&&(e=e.replace("B","T")),this.config.vars.theme_requires_position.match(/R/)?e=e.replace("L","R")+"R":this.config.vars.theme_requires_position.match(/L/)&&(e=e.replace("R","L"))),e},this.setPosition=function(e){var t=this.habla_window_div.style.display;this.config.style_classes_map.habla_window_div=["habla_window_div_base","hbl_pal_main_width"],e=this.__getAdjustedPosition(e),this.habla_window_div.setAttribute("style",""),e.match(/B/)?(this.config.vars.disable_javascript_position||(this.habla_window_div.style.marginBottom=this.config.vars.bottom_margin+"px",this.habla_window_div.style.bottom="0px"),this.config.style_classes_map.habla_window_div.push("olrk-fixed-bottom")):(this.config.vars.disable_javascript_position||(this.habla_window_div.style.marginTop=this.config.vars.top_margin+"px",this.habla_window_div.style.top="0px"),this.config.style_classes_map.habla_window_div.push("olrk-fixed-top")),e.match(/R/)?(this.config.vars.disable_javascript_position||(this.habla_window_div.style.marginRight=this.config.vars.right_margin+"px",this.habla_window_div.style.right="0px"),this.config.style_classes_map.habla_window_div.push("olrk-fixed-right")):(this.config.vars.disable_javascript_position||(this.habla_window_div.style.marginLeft=this.config.vars.left_margin+"px",this.habla_window_div.style.left="0px"),this.config.style_classes_map.habla_window_div.push("olrk-fixed-left")),this.habla_window_div.style.display=t,this.config.vars.disable_javascript_position||(this.habla_window_div.style.position=W.shouldUsePositionAbsolute()?"absolute":"fixed"),this.config.render_element_classes(this,"habla_window_div"),this.position=e},this.highlight=function(){this.highlighted||(this.config.set_element_classes(this.habla_closebutton_a,"habla_button_highlighted"),this.config.set_element_classes(this.habla_sizebutton_a,"habla_button_highlighted"),this.config.set_element_classes(this.habla_topbar_div,"habla_topbar_div_highlighted"),this.config.set_element_classes(this.habla_wcsend_input,"habla_wcsend_input_highlighted"),this.highlighted=!0)},this.normal=function(){this.highlighted&&(this.config.set_element_classes(this.habla_closebutton_a,"habla_button_normal"),this.config.set_element_classes(this.habla_sizebutton_a,"habla_button_normal"),this.config.set_element_classes(this.habla_topbar_div,"habla_button_normal"),this.config.set_element_classes(this.habla_topbar_div,"habla_topbar_div"),this.config.set_element_classes(this.habla_wcsend_input,"habla_wcsend_input"),this.highlighted=!1)},this.getMessageInputField=function(){return this.habla_wcsend_input},this.getMessageInputFieldValue=function(){return this.habla_wcsend_input.value},this.setMessageInputFieldValue=function(e){this.habla_wcsend_input.value=e};var n=G.util.getCommonTextFormatter(),i=n.formatAsHtml;this.display_pipeline=new v(this),this.display_pipeline.add(i,999),this.display_pipeline.add(window.olark.__legacy_shim.pipeline_disabler,1001)},G.eventmgr.register("habla_preload_done",function(){G.config.vars.theme_path||G.config.vars.theme_obj||(G.config.vars.theme_obj=new 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